Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates key processes such as meeting note-taking, action item tracking, workflow optimization, and provides AI-powered insights from user feedback. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, making it easy for teams to streamline their workflows and focus on impactful work. Learn more.

What products and services does Spinach AI offer?

Spinach AI offers an AI Meeting Assistant that runs meetings, summarizes conversations, and automates post-meeting tasks. It provides automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, and seamless integrations with tools like Zoom, Slack, Jira, and Salesforce. Solutions are tailored for roles such as product managers, sales teams, engineering teams, and more. See details.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan, providing advanced capabilities for generating and managing transcripts and AI-generated summaries. See pricing.

Features & Capabilities

What are the key features of Spinach AI?

Key features of Spinach AI include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams. It automates tasks such as meeting recaps, action item tracking, sprint planning, PRD generation, and CRM updates. Learn more.

What integrations does Spinach AI support?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and more, enabling smooth collaboration and workflow automation across popular platforms. See integrations.

How does Spinach AI help with team meetings?

Spinach AI runs meeting agendas, takes accurate notes, tracks action items, and automates post-meeting tasks. It helps managers keep meetings focused, ensures follow-up on action items, and integrates with existing tools for seamless workflow. Learn more.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, and finance teams. It supports companies that prioritize productivity, collaboration, and automation. See more.

What business impact can customers expect from Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates administrative tasks, allowing teams to focus on strategic work and achieve better outcomes. Learn more.

What problems does Spinach AI solve for teams?

Spinach AI solves problems such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. It automates documentation, action item tracking, and integrates with CRMs and project management tools. See details.

Are there any customer success stories or case studies for Spinach AI?

Yes, Spinach AI has success stories across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer at Infinite Ranges uses Spinach AI to manage sales cycles, Sergio at AlfaDocs automates follow-ups, and Matt Filion at Authvia improved team productivity. See testimonials.

Which industries are represented in Spinach AI's case studies?

Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility in addressing pain points and enhancing productivity across sectors. See case studies.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant. It uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. For SOC 2 reports, contact [email protected]. See security details.

How does Spinach AI protect user data?

Spinach AI protects user data with TLS and AES-256 encryption during transmission and storage. It maintains strict privacy standards, never uses user data for training, and offers additional security features like SAML SSO, SCIM, admin controls, and custom data retention policies. Learn more.

Implementation & Ease of Use

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See pricing.

How long does it take to implement Spinach AI?

Spinach AI can be set up almost instantly. Users sign up, connect their calendars, and start using the platform right away. Premium users benefit from an onboarding program for a smooth start. See details.

What feedback have customers given about the ease of use of Spinach AI?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it's improved team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See testimonials.

Support & Training

What customer service and support does Spinach AI offer?

Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and access to a Help Center for frequently asked questions and troubleshooting. These resources ensure customers can use Spinach AI efficiently. Visit Help Center.

What training and technical support is available for new customers?

Spinach AI offers an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a Help Center with guides and FAQs. These resources help new customers integrate and adopt the platform effectively. See support resources.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center with troubleshooting guides and best practices. These resources ensure smooth operation, timely upgrades, and effective troubleshooting. Learn more.

Competition & Differentiation

How does Spinach AI compare to other AI meeting tools?

Spinach AI stands out due to tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions. Customer testimonials highlight unmatched specificity and productivity improvements. See comparison.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its tailored features, enhanced productivity, advanced AI-powered insights, seamless integrations, and customizable solutions for different teams. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address specific pain points and improve team outcomes. Learn more.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates key processes such as meeting note-taking, action item tracking, workflow optimization, and provides AI-powered insights from user feedback. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, making it easy for teams to streamline their workflows and focus on impactful work. Learn more.

What products and services does Spinach AI offer?

Spinach AI offers an AI Meeting Assistant that runs meetings, summarizes conversations, and automates post-meeting tasks. It provides automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, and seamless integrations with tools like Zoom, Slack, Jira, and Salesforce. Solutions are tailored for roles such as product managers, sales teams, engineering teams, and more. See details.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan, providing advanced capabilities for generating and managing transcripts and AI-generated summaries. See pricing.

Features & Capabilities

What are the key features of Spinach AI?

Key features of Spinach AI include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams. It automates tasks such as meeting recaps, action item tracking, sprint planning, PRD generation, and CRM updates. Learn more.

What integrations does Spinach AI support?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and more, enabling smooth collaboration and workflow automation across popular platforms. See integrations.

How does Spinach AI help with team meetings?

Spinach AI runs meeting agendas, takes accurate notes, tracks action items, and automates post-meeting tasks. It helps managers keep meetings focused, ensures follow-up on action items, and integrates with existing tools for seamless workflow. Learn more.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, and finance teams. It supports companies that prioritize productivity, collaboration, and automation. See more.

What business impact can customers expect from Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates administrative tasks, allowing teams to focus on strategic work and achieve better outcomes. Learn more.

What problems does Spinach AI solve for teams?

Spinach AI solves problems such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. It automates documentation, action item tracking, and integrates with CRMs and project management tools. See details.

Are there any customer success stories or case studies for Spinach AI?

Yes, Spinach AI has success stories across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer at Infinite Ranges uses Spinach AI to manage sales cycles, Sergio at AlfaDocs automates follow-ups, and Matt Filion at Authvia improved team productivity. See testimonials.

Which industries are represented in Spinach AI's case studies?

Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility in addressing pain points and enhancing productivity across sectors. See case studies.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant. It uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. For SOC 2 reports, contact [email protected]. See security details.

How does Spinach AI protect user data?

Spinach AI protects user data with TLS and AES-256 encryption during transmission and storage. It maintains strict privacy standards, never uses user data for training, and offers additional security features like SAML SSO, SCIM, admin controls, and custom data retention policies. Learn more.

Implementation & Ease of Use

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See pricing.

How long does it take to implement Spinach AI?

Spinach AI can be set up almost instantly. Users sign up, connect their calendars, and start using the platform right away. Premium users benefit from an onboarding program for a smooth start. See details.

What feedback have customers given about the ease of use of Spinach AI?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it's improved team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See testimonials.

Support & Training

What customer service and support does Spinach AI offer?

Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and access to a Help Center for frequently asked questions and troubleshooting. These resources ensure customers can use Spinach AI efficiently. Visit Help Center.

What training and technical support is available for new customers?

Spinach AI offers an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a Help Center with guides and FAQs. These resources help new customers integrate and adopt the platform effectively. See support resources.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center with troubleshooting guides and best practices. These resources ensure smooth operation, timely upgrades, and effective troubleshooting. Learn more.

Competition & Differentiation

How does Spinach AI compare to other AI meeting tools?

Spinach AI stands out due to tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions. Customer testimonials highlight unmatched specificity and productivity improvements. See comparison.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its tailored features, enhanced productivity, advanced AI-powered insights, seamless integrations, and customizable solutions for different teams. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address specific pain points and improve team outcomes. Learn more.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

· 12 mins · Productive Meetings

24 Team meeting topics for better engagement

There’s not shortage of engaging and productive team meeting topics. Check out this list for inspiration to improve engagement at your next team meeting.

Avatar of Nicole Kahansky Nicole Kahansky

Are you ever stuck on a Zoom call and think, Do I really need to be here? If so, you’re probably aware of how easy it is to put yourself on mute, turn off your camera, and check out if the meeting feels pointless. As a leader, this is the last thing you want — and precisely why you need to think through and plan your team meeting topics in advance.

The state of high-performing teams in tech reports that while 91% of people have team meetings, their usefulness was rated just 6.5 out of 10.

most popular meetings in tech
Source

This is especially problematic in a remote or hybrid meeting, where competing tabs are just a click away. The best way for managers to keep team meetings on track and participants engaged is by fleshing out an agenda template with clearly defined topics and questions in advance.

Not sure what to talk about? We’ve put together a list of 🔥 team meeting topics:

Introductions

Kick-off your team meetings by introducing new members, when needed. Be sure to give them a heads up if you’d like them to say a few words. No one likes being asked to share something interesting about themselves on the spot. 

Icebreakers

Forging personal connections can feel like an uphill battle on remote teams, where there’s no communal coffee machine to congregate. At the same time, hearing the results of your co-worker’s cat DNA test might be annoying if you’re there to talk OKRs. 

Icebreaker activities are good middle ground. Allocate 5-10 minutes for fun questions and conversation starters at the top of your meeting. It can help participants get to know one another beyond just work, and also prevent the rest of the meeting from going off track.

Here are some of our favorite icebreaker questions

  • What are you jazzed about personally or professionally? 
  • What’s something non-goal-related you learned this week?
  • What are two things you always say yes to? 

Status updates

Team meetings are a great way to sync— but there’s a fine line between getting everyone on the same page, and getting lost in the weeds. Running through a mile-long list of projects and priorities in excruciating detail won’t be a good use of anyone’s time, and participants may tune out if the meeting is irrelevant. 

Instead, ask your reports to prepare brief status updates that they feel their teammates should know about. A good rule of thumb is that the updates need to be connected to the work of other team members in the meeting (i.e. projects with different dependencies). In other words, it’s not a time to showcase all your hard work. It’s a time to give relevant updates that apply to the group. If you don’t have any, that’s okay! There shouldn’t be pressure to share for the sake of it.

Follow up on status updates with clear action items or next steps.

💡 Pro tip: Consider using a collaborative agenda, where participants can contribute talking points and topics beforehand. This helps prevent louder voices from taking over the meeting, and neutralizes the risk of important updates slipping through the cracks if someone doesn’t have the chance to speak.

Goals

Goals should be a team meeting topic every 👏 single👏 week.

Consistently talking about goals is important to both team and individual success. The state of high-performing teams report found that clear goals and expectations had the biggest impact on productivity— more than resources, well-defined processes, or even a good manager. And when goals are discussed weekly, employees are 2.7X more confident in their ability to hit them. 

cadence talking about goals vs. confidence hitting them

The point of covering goals in your team meetings isn’t only to ensure your team doesn’t forget what you’re working towards. It also helps your reports see the bigger picture. It’s tough for someone to derive meaning from their work if they can’t see its impact on the company at large— so use your team meetings to show it.

Metrics

Metrics go hand-in-hand with goals. Reviewing metrics enables you to communicate progress towards team goals, as well as share invaluable insights along the way— especially since some of your reports might not have access to the same data. 

Discussing metrics also provides an opportunity for recognition. It makes it clear when you achieve your goals — which calls for celebration! On the flip side, it also helps you identify areas for improvement and learning.

Wins

Speaking of celebration, it’s always nice to feel appreciated by the people you work with. As a people manager, however, you can do your reports one better. Putting team and individual wins on blast serves multiple purposes:

  1. Connecting specific outcomes to the team and organizational goals, to reinforce the impact of their work
  2. Fostering high morale by showing (not telling) your team your appreciation for their efforts
  3. Promoting a collaborative team environment

Celebrating wins positively impacts motivation and productivity across the board, especially when your team is working towards ambitious goals. Save some time for this topic at your next team meeting.

Fails

While it’s way more fun to talk about wins, it’s equally important to talk about failures. The key is making sure these discussions are empathetic, helpful, and purposeful. 

Be honest when team or organizational goals are missed. This will help build trust, foster transparency, improve accountability, and give your reports permission to be open about their own mistakes, instead of brushing them under the rug.

Avoid comments like “We failed”, without any additional discussion. Instead, speak with your team about:

  • Why this particular failure happened
  • What are the important learnings or takeaways
  • How you’re going to pivot or course correct

Always avoid singling out individuals for blame— pointing fingers is not the goal. In fact, it’s detrimental to psychological safety, and won’t effectively motivate your team.

healthy conflict
Source

Roadblocks

Creating an environment where roadblocks can be freely discussed— without any shame— benefits everyone involved. Beyond flagging potential issues, these conversations are the perfect opportunity for brainstorming workarounds and solutions as a team.

For example, someone could be waiting on another team member for something and they have no idea. This conversation will help provide visibility into potential blindspots to avoid future frustrations. 

Planning

In the words of Benjamin Franklin, “If you fail to plan, you plan to fail.”

Set a plan of action for how you’ll tackle the upcoming week and where you can support each other. 

Planning together helps ensure you’re aligned as a team and gives everyone visibility into what their peers are working on. That way when unexpected things come up, everyone’s looped into current priorities for team members. 

Upcoming projects

Use team meetings to give your reports a heads up on new projects or campaigns coming down the pipeline.

If this requires working with other departments, take time to address how it ties in with team goals, and address any priorities that may need to be shifted. This helps ensure cross-team collaborations are set up for success.

Recognition

According to this Forbes article, 40% of Americans say they’d put more effort into their work if they were recognized more often.

Set aside a few minutes for your reports to formally recognize other people on the team — for big and small accomplishments alike. Creating a culture of recognition on your team can help boost morale and reinforce team values.

💡 Pro tip: Give recognition similar to how you’d give constructive feedback: be specific, show the impact, and don’t wait for a performance review to share!

Feedback

Team meetings aren’t the time to share personal feedback directed at specific people. Rather, share feedback about how you’re working together as a team. 

A great way to do this is the stop, start, continue, do more of, do less of wheel (that’s a mouthful! 😅). It’s essentially soliciting feedback from the team by asking them for:

  • One thing that’s working
  • One thing that’s not working
  • One thing to do more of
  • One thing to do less of

On top of seeking general feedback on how the team is doing, ask for feedback on the meeting itself! How can you make it a more engaging and inclusive meeting for your whole team?

Brainstorming

When it comes to brainstorming, the more brains, the better! 🧠 That’s why your team meeting is a great time to run a short brainstorming session. It’s a time when you have everyone in the same room, and can get the creative juices flowing. 

Of course, if it’s going to be a long brainstorm, we recommend taking it beyond a topic on your agenda and conducting a separate brainstorming meeting

Product training

Product insights offer huge value, but some teams might not know the ins and outs. To help keep everyone in the loop, introduce product training sessions to cover best practices, interesting use cases, roadmaps, and upcoming releases.

Tools and processes

If your team isn’t familiar with all the internal tools and processes, this is another good topic to include— especially since there may be underutilized resources or updates they don’t know about. Consider discussing:

  • Best practices and guidelines for internal processes
  • Tips and tricks for different tools in your tech stack
  • New tools that will soon be available
  • Process updates or improvements
  • Common mistakes to avoid

You can also ask participants to share any shortcuts or hacks they’ve discovered, or invite feedback on a new tool you’re considering for the team.

Customer stories

Your customers can provide critical insights to engineering, product, and go-to-market teams alike. In your next team meeting, try sharing:

  • Onboarding call recordings, where customers discuss their pain points or processes 
  • Demo call recordings, where recently closed prospects talk about competitors
  • Case study interview recordings, where customers describe their use cases and successes
  • Customer reviews that mention favorite product features or areas for improvement
  • Customer emails or social media shout outs

No matter what team you work on, the more people know about the customer experience, the better off your company will be.

Industry news

What’s the TLDR in your industry this week? 

Team meetings are a good place to share news related to your organization, customers, and competitors. Instead of a one-way broadcast, however, invite participants to contribute interesting stories they’ve spotted on LinkedIn, ProductHunt, or industry-related publications. 

Encouraging your reports to chime in with their reactions, thoughts, and predictions will help fuel lively discussion as a team-building exercise. This also helps everyone keep up with notable changes in the market.

Company news

Beyond just regular company news or events, communicate relevant promotions and employee departures (if possible), as well as upcoming changes to the internal structure that may impact the team.

It’s important for employees to understand what’s going on at the organization, beyond just their team. It helps contribute to the feeling of being part of something bigger. Don’t let your team work in a silo. What goes on at the company-wide level affects them — whether directly or not.

Competitors

Team meetings are a good time to compare notes on competitors, including new product launches, press releases, and insights from customer calls, emails, or reviews.

Did someone find a new competitor? Keep the whole team in the loop on what’s going on in the industry.

Weekly learnings

Open the floor for participants to share something they’ve learned, whether it’s a new life hack, skill upgrade, piece of trivia, or random Eureka moment on the meaning of life.  It doesn’t have to be work-related to be insightful. 

Workshops

Don’t overlook professional development opportunities in your team meetings. A series of mini-workshops gives participants a chance to showcase their skills, and also maybe pick up some new ones. Whether a crash course on SEO strategy or time blocking tutorial, the possibilities are endless.

Guest speakers

You don’t have to restrict team meetings to just your reports. Reach out to other departments, professional connections in your network, and even customers, and invite them to share their insights and advice.

This helps provide opportunities for your team to learn. Plus, it allows you to protect your team’s time by giving other team leaders an opportunity to connect with them in a structured way.

Off-topic PowerPoints

Commonly known as “PowerPoint Parties”, off-topic PowerPoint presentations are a fun way to spice up team meetings and discuss hobbies and interests outside of work.

Is there someone on your team who’s an amazing cook? A great gardener? An expert in Tai Chi? Let them share their expertise with the team! It helps everyone get to know each other and learn something new. 

Q&A

Even when you plan your meeting in advance, questions will inevitably come up that you didn’t prepare for.  No one should walk away feeling confused or unclear, so set aside a few minutes at the end as an “open forum” for questions.

Likely if one person has a question, there are more people who have the same one. Setting aside some time for questions in your meeting will allow you to tackle confusion in one fell swoop.

Add a new topic to your next team meeting

There’s no shortage of compelling topics to enrich your team meetings. Preparing in advance gives you the opportunity to experiment with different combinations, collect feedback, and make improvements along the way. 

Don’t be afraid to switch things up, see what works, and hopefully have a little fun in the process! Whatever the topic, following best practices for team meetings with a clear, well-planned agenda will help ensure you’re providing value and holding participants’ attention to the end. 

Now that you have team meeting topics down, here are some other resources for improving team meetings:

…and there’s more where that came from! 👇

What you should do next

Now that you've read this article, here are some things you should do:

  1. I think you will love our library of meeting agenda templates for every type of meeting.
  2. Learn more about Spinach and how it can help you run a high performing org.
  3. If you found this article helpful, please share it with others on Linkedin or X (Twitter)
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