Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, and streamlines post-meeting tasks. Spinach AI also optimizes workflows by generating sprint plans, PRDs, and managing tickets, while providing AI-powered insights from user feedback. The platform integrates with popular tools like Zoom, Slack, Jira, and Salesforce, making it suitable for various teams including product management, sales, engineering, marketing, HR, and more. Source

What are the key features of Spinach AI?

Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations with popular tools, and tailored solutions for different roles. Key features include capturing meeting notes and action items automatically, generating sprint plans and PRDs, analyzing user feedback, and integrating with tools like Zoom, Slack, Jira, Salesforce, Trello, Notion, and more. Source

Does Spinach AI offer an API?

Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. Source

Features & Capabilities

What integrations does Spinach AI support?

Spinach AI supports a wide range of integrations, including project management tools (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM tools (HubSpot, Salesforce, Zoho, Attio), video conferencing tools (Zoom, Google Meet, Microsoft Teams, Webex), collaboration tools (Slack, Confluence), automation tools (Zapier), calendar tools (Google Calendar, Microsoft Calendar), and others like NetSuite, SAP, and Affinity. Source

How does Spinach AI help with team meetings?

Spinach AI automates meeting agendas, takes accurate notes, and tracks action items, allowing teams to focus on discussions rather than administrative tasks. It also provides over 500 suggested icebreaker and engagement questions to help managers foster better team connections and engagement. Source

What are some unique features that set Spinach AI apart?

Spinach AI offers tailored features for different roles, such as automated roadmap meetings and PRD generation for product managers, CRM integrations and buyer insights for sales teams, and onboarding automation for customer success teams. Its AI-powered insights help uncover trends and opportunities from user feedback, and it provides unmatched specificity for various team processes. Source

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting teams, customer success teams, sales teams, and finance and accounting teams. It is suitable for organizations seeking to improve productivity, collaboration, and workflow automation. Source

What problems does Spinach AI solve for teams?

Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and lack of team alignment. It automates documentation, action item tracking, and integrates with existing tools to enhance productivity and collaboration. Source

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, allowing teams to focus on strategic work and achieve better outcomes. Source

What feedback have customers shared about the ease of use of Spinach AI?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux, Tech Lead at Careviso, described Spinach as a "silent cornerstone" for daily work, noting its natural and intuitive design. Belén Medina from Do It Consulting Group praised improved communication and client interactions, while Matt Filion from Authvia reported drastic improvements in productivity and organization. Source

Can you share specific case studies or success stories of Spinach AI customers?

Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. Notable examples include Ron Meyer at Infinite Ranges using Spinach AI for sales cycle management, Sergio at AlfaDocs for customer engagement, and Kushal Birje at EDB for transforming meeting and project handling. Source

What industries are represented in Spinach AI's case studies?

Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility in addressing pain points and enhancing productivity across sectors. Source

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant. It uses TLS and AES-256 encryption for data security, offers SAML SSO, SCIM user provisioning, admin controls, and custom data retention policies. User data is never used for training, ensuring strict privacy standards. For SOC 2 reports, contact [email protected]. Source

How does Spinach AI protect user data?

Spinach AI employs robust security measures including TLS and AES-256 encryption for data in transit and at rest, strict data usage policies, and compliance with SOC 2, GDPR, and HIPAA standards. Additional features like SAML SSO, SCIM, admin controls, and custom data retention policies are available as add-ons. Source

Support & Implementation

How easy is it to get started with Spinach AI?

Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required, and the platform is intuitive for teams of all sizes. Premium plans include an onboarding program for a smooth transition. Source

What training and technical support is available for Spinach AI customers?

Spinach AI provides an onboarding program for premium plans, a dedicated customer success manager, priority support, and access to a comprehensive Help Center. These resources ensure customers have the guidance and tools needed for effective adoption and ongoing use. Source

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI offers priority support for premium plans, a dedicated customer success manager, and an onboarding program to assist with maintenance, upgrades, and troubleshooting. The Help Center provides guides and best practices for resolving issues and optimizing platform use. Source

Competition & Comparison

How does Spinach AI compare to other AI meeting tools?

Spinach AI differentiates itself by offering tailored features for specific roles, such as automated roadmap meetings for product managers and CRM integrations for sales teams. Its AI-powered insights and seamless integrations provide unmatched specificity and productivity enhancements. Customer testimonials highlight its ability to address unique pain points and improve team workflows. Source

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its tailored solutions, enhanced productivity, advanced AI-powered insights, seamless integrations, and customizable features for different teams. Testimonials from product directors, sales executives, and customer success managers emphasize its specificity and impact on team efficiency. Source

Technical Requirements

What are the technical requirements to use Spinach AI?

Spinach AI requires users to sign up with Google or Microsoft accounts and connect their calendars. No complex IT setup is needed, and the platform is designed to be intuitive and accessible for teams of all sizes. Source

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

· 10 mins · Management Skills

10 Icebreaker questions for your team meetings

Start your next team meeting on the right foot by kicking it off with one of these icebreaker questions.

Avatar of Nicole Kahansky Nicole Kahansky

Icebreakers get a bad rap, and for good reason. These “group bonding” activities sometimes feel like ‘forced fun’. But that’s not what they’re about.

Icebreakers can help make your team meetings feel more personal and your team members less isolated when executed properly. This is especially important as traditional offices become a thing of the past for so many people. With 97% of tech employees now working in a fully remote or hybrid environment, managers need to think outside the box to keep their teams connected. 

But can icebreakers actually make a difference in team meetings? How do you do them the right way, so they prompt real engagement (and not eye rolls)? In this article, we cover:

Why are icebreakers important for team meetings?

Icebreakers often feel pointless because they’re disconnected from your  regular interactions at work. Typically, these activities are intended to help new people get comfortable with one another in a group setting. 

But, if you don’t continue building on those initial connections, what’s the point? 

Incorporating icebreakers in your first team meeting agenda can help everyone get off on the right foot, but the real benefits appear over a longer period. So, what are they? With the right approach, icebreakers can:

Make your team meetings feel more personal 💙

How many times have you heard one of those tired office clichés like “No agenda, no attend-a” or “This meeting should have been an email? It’s true — no one loves seeing  their calendar devoured by pointless meetings. The solution, however, isn’t always decreasing the quantity, but improving the quality. One of the best ways to do that is by letting people participate as individuals.

Why? Employees aren’t just here for the paycheck. Spinach AI’s 2022 report on high-performing teams found there wasn’t a notable correlation between salary and retention, as long as companies were paying at or above market rate. 

Psychological safety is crucial if you want employees to stick around. Because let’s face it: when someone’s treated like a cog in the machine instead of an actual human, it’s only a matter of time before they disconnect, disengage, and, eventually, move on.

Icebreakers alone can’t substitute for strong company culture, but they can enhance meetings by allocating time to focus on individuals rather than outputs. 

 Foster team connections 🤝

Think back to in-person meetings. There were natural breaks here and there where the talk wasn’t all business. For example, when everyone shuffled into the conference room, or made a beeline for the coffee machine post-meeting. These moments were probably so insignificant that you didn’t even remember them until now. But just like the compound effect, when you pile a bunch of tiny exchanges together over time, they serve a bigger purpose: you feel like you actually know the people you’re working with. 

It can be tough to replicate organic, on-the-fly office chatter in a remote setting. But just because there’s no literal watercooler doesn’t mean your team needs to feel like their co-workers are a bunch of disconnected faces on the other end of a Zoom call. While there’s nothing wrong with bonding over random gifs or memes, icebreakers take it a step further by intentionally sprinkling in more opportunities for casual conversation. 

Spinach AI’s 2022 report found that most tech workers spend 10-20 hours per week in meetings. Setting aside a few minutes to talk about something other than immediate projects can help build rapport and connections.

Hours spent in meetings each week
Source

 Boost individual confidence ✨

Just because everyone has equal opportunity to share in meetings, doesn’t mean everyone is equally comfortable speaking up. According to The State of High Performing Teams, individual contributors are the least likely to feel comfortable speaking in meetings. The report also found that People of Color are less comfortable speaking in meetings than their white colleagues, and those who identify as women are less comfortable than men.

This isn’t only detrimental to the individual employee, but can also have serious repercussions for both your team and organization. When employees aren’t comfortable sharing ideas at work, they’re 3X more likely to search for another job. 

when people aren't comfortable sharing ideas at work, they're 3X more likely to apply for another job
Source

As structured, “low stakes” talking points, icebreakers help create a space where everyone is encouraged to contribute. They can help individuals get more comfortable speaking up.

10 Team icebreaker questions

Like with any team meeting, figuring out your talking points for icebreakers can be tough. Here are some of our favourites:

🤫 Psst: If you’re already a Spinach AI user, we recommend the suggested questions feature in-app to help source ideas. There are over 500 recommended questions to choose from.

1. What was one win you had last week? / What are you proud of? 🎉

The 2022 State of High Performing Teams report found fulfilling work was one of the top factors impacting motivation and engagement. But, it’s easy to lose sight of the bigger picture when you have a lot on your plate.

Encouraging your team to recognize their own accomplishments – from major successes to smaller wins – can help improve or sustain that drive.

2. What are you jazzed about (personally or professionally)? 🤗

Talking about latest obsessions provides an instant shot of fuel to any team meeting. In addition to learning more about their co-workers, individuals get to spread their enthusiasm for personal and professional interests, whether it’s an exciting discovery on Product Hunt, a new Instant Pot recipe, or their dog’s upcoming birthday party.

One of the biggest benefits of icebreakers is the subtle reminder that we’re all human, even at work. That sometimes means surprise appearances by cats or kids on Zoom calls, bad lighting, or days where we’d rather not have the camera on at all. It also means we might have something insightful to share, even if it’s not directly related to OKRs or SMART goals

4. What are you most looking forward to this week? 🔍

One traditional office norm that doesn’t have an obvious remote equivalent is just shooting the breeze. Asking your team to share something specific they’re looking forward to is more open-ended than “How’s your week going?”, so people have the chance to actually get caught up.

5. What’s your favorite place you’ve travelled to? ✈️

When it comes to icebreakers, travel-related questions are practically foolproof. This gives your team a chance to bond over interesting stories and experiences. 

6. Who deserves a shout-out on the team? 📣

Icebreakers are designed to help your team get to know one another and build personal connections. Recognizing contributions from their co-workers helps individuals develop positive working relationships even further, while simultaneously fostering a collaborative team environment.

7. What activities do you do to stay centered? 🧘‍♀️

This is a more reflective spin on the classic “what do you like to do outside of work?” icebreaker. It similarly prompts discussion about hobbies and interests, but in the context of emotional wellbeing. This question leaves some room for vulnerability, should anyone feel comfortable sharing challenges around work-life balance. But, it’s easy enough for individuals to focus on the activity and still feel like they’re participating.

8. Write in the chat one word to describe how you’re feeling right now 💙

The last time someone at work asked, “How are you?” did you even think about the answer? Probably not. While it’s still an important question to ask, sometimes it’s helpful to get more creative by looking at questions other managers are asking. This is exactly what we did for this question— taken from Jane Dutton, a business administration and psychology professor at the University of Michigan. Jane once asked all 70 people on a  Zoom call to enter a single word in the chat to describe how they were feeling. She then invited people to read through what others wrote.

She explains, “It was a way we could be present to each other right from the beginning,” says Jane. “Everybody’s on Zoom burnout, so they’re looking for ways to be more playful in our video worlds. Play is a major mechanism for connection.”

9. What was the highlight of your day? ☀️

We all feel bogged down with tasks sometimes. Sharing a daily highlight — whether personal or work-related — is an opportunity for everyone to collectively look up from their to-do lists and acknowledge something positive, no matter how small.

10. Share your favorite song right now 🎶

Some questions will always prompt the same answer, like “What’s your favorite pizza topping?” or “What was your first concert?” Instead, ask your team to share their favorite songs, movies, or TV shows of the moment. This keeps the conversation going, so your team can learn a little more about their co-workers every round. It’s also a great way to pick up recommendations for your weekend Netflix binge.

👉 Pro tip: Start a running playlist with your team’s favorite songs!

Spinach AI playlist in spotify

Bonus: The Wikipedia challenge 

Not all icebreakers need to be questions. At Spinach AI, it’s demo day tradition to start the meeting with the Wikipedia challenge. Starting on whatever Wikipedia page we ended on the meeting prior, someone chooses a new word, and everyone scrambles to find its Wikipedia page solely by clicking Wikipedia links. No searching. No googling. The person who finds the new page the quickest is the week’s winner.

Throughout the year, we keep a running scoreboard that includes:

  • Fastest time
  • Least amount of clicks
  • Number of wins

Some friendly competition never hurts!

Icebreaker question wheel

Need help deciding what icebreaker to add to the agenda? We’ve got you covered. Spin the random icebreaker wheel. 👇

Team icebreaker do’s and don’ts

✅ Do: Shake things up 

Introducing variety will keep your icebreaker questions interesting and let your team cover more ground.

❌ Don’t: Go overboard 

No one enjoys feeling like their time is being wasted, and your team might start to resent icebreakers if they go on for too long.

It’s always a good idea to keep an eye on the clock — at Spinach AI, for instance, we spend five minutes getting to know our team members each week. This gives us enough time to energize the call and make sure everyone is comfortable having their voice heard, but also doesn’t derail the entire meeting.

✅ Do: Let your teammates contribute

Your team won’t reap any icebreaker benefits if they feel like they’re just going through the motions. Instead, encourage feedback to make sure your questions prompt discussions that people actually want to participate in. 

❌ Don’t: Get too personal

Icebreakers can be interesting and insightful without crossing the line. Avoid questions that are too personal since this will undermine your attempts to foster a psychologically safe team environment where everyone feels comfortable contributing.

Back to you

When done the right way, icebreakers make team meetings feel more personal, and co-workers more connected, by subbing in for those casual conversations we used to enjoy in the office. They can also provide a much-needed confidence boost to individuals who normally aren’t comfortable speaking up in meetings, and helps you genuinely get to know your reports.

Don’t be afraid to experiment with different questions and ask for feedback. Even if some icebreakers are more successful than others, continuously working to improve the quality of your team meetings will reap serious benefits in the long run.


Looking to improve your team meetings and access hundreds more conversation starters like these? Take our team meeting software for a spin!

What should you do now

Next, here are some things you can do now that you've read this article:

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