Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform designed to enhance team collaboration and productivity by automating key meeting processes. It provides tools for automated note-taking, workflow optimization, AI-powered insights, and seamless integrations with popular tools like Zoom, Slack, Jira, and Salesforce. Spinach AI helps teams run effective meetings, capture action items, and streamline administrative tasks, allowing users to focus on impactful work. Learn more.
What are the main features of Spinach AI?
Spinach AI offers automated note-taking, action item tracking, workflow optimization, AI-powered insights from user feedback, and seamless integrations with tools such as Zoom, Slack, Jira, Salesforce, Trello, Notion, and more. It also provides tailored solutions for different teams, including product management, engineering, sales, customer success, HR, and finance. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. Learn more.
Features & Capabilities
What integrations does Spinach AI support?
Spinach AI supports a wide range of integrations, including project management tools (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM tools (HubSpot, Salesforce, Zoho, Attio), video conferencing (Zoom, Google Meet, Microsoft Teams, Webex), collaboration (Slack, Confluence), automation (Zapier), calendar tools (Google Calendar, Microsoft Calendar), and others like NetSuite, SAP, and Affinity. See full list.
How does Spinach AI help teams run productive meetings?
Spinach AI enables teams to create collaborative agendas, document meeting minutes, track next steps, gather real-time feedback, and set and review goals. Automated note-taking and action item tracking ensure that all decisions and follow-ups are captured and accessible, reducing administrative burden and improving accountability. Learn more.
What pain points does Spinach AI solve for its users?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and lack of team alignment. By automating documentation, integrating with existing tools, and providing AI-powered analysis, Spinach AI helps teams stay focused, organized, and productive. See details.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, and finance/accounting teams. It supports companies that prioritize productivity, collaboration, and automation. See all roles.
What industries are represented in Spinach AI's case studies?
Spinach AI has been successfully implemented in sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate its versatility across sectors. See testimonials.
Can you share specific customer success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Sergio (AlfaDocs) leverages it for brainstorming and follow-ups; Matt Filion (Authvia) recommends it for streamlining workflows; Jason Oliver (Product Director) values its specificity for product management; and Belén Medina (Do It Consulting Group) highlights improved team communication. Read more.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption, does not use customer data for training, and offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. Learn more.
Support & Implementation
How easy is it to get started with Spinach AI?
Spinach AI can be set up almost instantly. Users sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required, and the interface is intuitive. Premium plans include an onboarding program for a smooth transition. See details.
What customer service and support options are available?
Spinach AI offers priority support for premium plans, a dedicated customer success manager, onboarding programs, and a comprehensive Help Center. These resources ensure customers have guidance and prompt assistance for any issues. Visit Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for troubleshooting and updates, a dedicated customer success manager for premium users, onboarding programs for new customers, and a Help Center with guides and best practices. These resources ensure smooth operation and timely upgrades. Learn more.
Competition & Comparison
How does Spinach AI differ from other meeting software?
Spinach AI stands out by offering tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales, onboarding automation for customer success), advanced AI-powered insights, and seamless integrations with popular tools. Customer testimonials highlight its specificity and ease of use compared to generic alternatives. See comparison.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its tailored solutions, enhanced productivity, AI-powered insights, seamless integrations, and customizable features for different teams. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address specific pain points and improve team efficiency. Learn more.
Business Impact
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates administrative tasks and enables teams to focus on strategic work, driving growth and success. See impact.
Customer Proof
What feedback have customers given about Spinach AI's ease of use?
Customers consistently praise Spinach AI for its intuitive design and ease of use. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it has improved team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See more feedback.
Who are some of Spinach AI's customers?
Spinach AI is trusted by professionals at Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso, among others. These customers represent industries such as sales, technology, consulting, and healthcare technology. See customer logos and stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).