Frequently Asked Questions

Product Overview & Purpose

What is Spinach AI and what does it do?

Spinach AI is an AI Meeting Assistant and Management Operating System designed to enhance productivity, collaboration, and performance across teams. It automates note-taking, manages meetings, tracks goals and OKRs, and streamlines performance reviews, all within one intuitive platform. Spinach AI also integrates with popular tools to ensure seamless workflows and provides actionable insights for managers and teams. Source

What is a Management OS and how does Spinach AI implement it?

A Management OS is a system that turns high-performing management habits into workflows for managers. Spinach AI implements this by automating meeting cadences, goal tracking, performance reviews, and daily routines, ensuring alignment, accountability, and momentum towards major business events. Source

How does Spinach AI help organizations operate better?

Spinach AI helps organizations operate better by consolidating meetings, goals, and reviews into one platform, reducing wasted time, increasing alignment, and providing actionable data for managers. It enables teams to build habits that drive performance and ensures goals are communicated, discussed, and updated daily. Source

What are the main components of Spinach AI's platform?

The main components include Meeting Management, Goal & OKR tracking, Performance Reviews, and Data & Reporting. These features are designed to help managers and teams stay focused, aligned, and accountable, while providing real-time visibility and actionable insights. Source

How does Spinach AI support remote and distributed teams?

Spinach AI is an essential tool for remote-first strategies, enabling collaborative meetings, productive time spent together, and alignment on goals. Its integrations and automated workflows help distributed teams stay connected and efficient. Source

Features & Capabilities

What features does Spinach AI offer for meeting management?

Spinach AI offers automated note-taking, meeting recording in up to 100 languages, transcription, summarization, action item management, and integration with calendar and communication tools. It ensures meetings are productive, efficient, and ladder information and accountability throughout the organization. Source

How does Spinach AI help with goal and OKR tracking?

Spinach AI provides real-time visibility into every goal, intuitive reporting, and daily progress updates. It aligns goals across teams and ensures they are communicated, discussed, and updated, increasing the odds of hitting targets by up to 95%. Source

What performance review capabilities does Spinach AI provide?

Spinach AI streamlines performance reviews by automating reporting, reducing time spent chasing managers, and driving strategy and growth. Its performance reporting goes beyond checkboxes, offering actionable insights that help companies thrive. Source

Does Spinach AI offer data and reporting features?

Yes, Spinach AI provides managers with actionable data on company, team, and individual health, including actions to try and forecasts to visualize future impact. This reflection increases the odds of success and helps managers be the best boss their team has every day. Source

What integrations does Spinach AI support?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. Source

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API, available across all plans. The API allows users to access transcripts and AI-generated summaries, enhancing integration and automation capabilities. Source

What technical documentation is available for Spinach AI?

Spinach AI provides comprehensive technical documentation, including printed and digital instructions, online help files, technical guides, and user manuals. These resources are accessible via the Help Center. Source

Pricing & Plans

What is Spinach AI's pricing model?

Spinach AI offers four plans: Starter (Free), Pro (pay-as-you-go at $2.90 per meeting hour), Business ($19 per user/month annually or $29 per user/month monthly), and Enterprise (custom pricing with volume discounts). Flexible billing options are available. Source

What features are included in the Starter plan?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Source

What features are included in the Pro plan?

The Pro plan starts at $2.90 per meeting hour and offers unlimited users, advanced AI features, and access to the Transcript & AI Summary API as an add-on. Source

What features are included in the Business plan?

The Business plan costs $19 per user/month annually or $29 per user/month monthly. It includes unlimited meetings, advanced AI, onboarding program, dedicated Customer Success Manager, and priority support. Source

What features are included in the Enterprise plan?

The Enterprise plan offers custom pricing, advanced security, control, customization, volume discounts, and includes the Transcript & AI Summary API. Pricing requires consultation with the sales team. Source

Implementation & Support

How long does it take to implement Spinach AI?

Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. The platform offers free account setup, onboarding programs, and dedicated support for Business and Enterprise plans. Source

What support resources are available for Spinach AI users?

Spinach AI provides a Help Center with support articles and documentation, onboarding programs, dedicated Customer Success Managers for Business and Enterprise plans, priority support for paid plans, and sales team assistance via Calendly. Source

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. Source

How does Spinach AI protect customer data?

Spinach AI uses best-in-class encryption, access controls, and intrusion detection software. It enforces responsible AI practices, including a zero data retention policy with AI subprocessors, and undergoes regular third-party audits. Source

Does Spinach AI comply with GDPR and HIPAA?

Yes, Spinach AI is fully compliant with GDPR and HIPAA, ensuring data privacy and protection for customers in regulated industries. Source

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is trusted by companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. Source

What business impact can customers expect from Spinach AI?

Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Spinach AI automates administrative tasks and provides tailored solutions for different roles. Source

What pain points does Spinach AI solve?

Spinach AI solves pain points such as manual note-taking, repetitive administrative tasks, workflow inefficiencies, difficulty analyzing user feedback, communication and alignment issues in distributed teams, and the need for customizable solutions for different teams. Source

How does Spinach AI address pain points for different personas?

Spinach AI tailors its features for Product Managers (automated roadmap meetings, PRD generation), Sales Teams (CRM integrations, buyer insights), Customer Success Teams (automated onboarding, check-ins), Engineering Teams (sprint planning, standup automation), HR/Recruiting (meeting insights, hiring automation), and Marketing (campaign planning, performance reviews). Source

What customer feedback has Spinach AI received regarding ease of use?

Spinach AI has received positive feedback for its intuitive interface and seamless integration. Testimonials highlight its easy installation, helpful AI automations, and constant delivery of new features. Customers like Josh Guttman (CRO at Altrio) and Dan Robidoux (Tech Lead at Careviso) praise its usability and integration capabilities. Source

Can you share specific customer success stories?

Yes, Spinach AI has helped teams at EDB, Careviso, and Do It Consulting Group improve workflows, enhance communication, and achieve better alignment. For example, Kushal Birje (EDB) noted Spinach "100% changed how our team handles meetings and projects," and Belén Medina (Do It Consulting Group) said "Spinach is the best thing that’s happened to our team." Source

Competition & Comparison

Who are Spinach AI's main competitors?

Spinach AI's main competitors include Descript, Fireflies.ai, Otter.ai, Meetgeek, Supernormal, Trint, and Sonix. Each competitor offers different strengths, such as transcription, meeting summaries, or audio/video editing. Source

How does Spinach AI compare to Descript?

Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for specific roles like Product Managers and Sales Teams. Source

How does Spinach AI compare to Fireflies.ai?

Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations, and advanced AI-powered insights, making it more versatile for team collaboration. Source

How does Spinach AI compare to Otter.ai?

Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams, enhancing productivity and collaboration. Source

How does Spinach AI compare to Meetgeek?

Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Source

How does Spinach AI compare to Supernormal?

Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Source

How does Spinach AI compare to Trint?

Trint specializes in transcription and video captioning services. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Source

How does Spinach AI compare to Sonix?

Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. Source

Customer Proof & Company Trust

Who are some of Spinach AI's customers?

Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. These companies are recognized for productivity and innovation. Source

What makes Spinach AI a preferred choice for high-performing companies?

High-performing companies choose Spinach AI for its ability to turn management habits into workflows, consolidate tools, and provide actionable insights. It helps teams stay aligned, accountable, and focused on hitting goals, saving time and money. Source

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Overview & Purpose

What is Spinach AI and what does it do?

Spinach AI is an AI Meeting Assistant and Management Operating System designed to enhance productivity, collaboration, and performance across teams. It automates note-taking, manages meetings, tracks goals and OKRs, and streamlines performance reviews, all within one intuitive platform. Spinach AI also integrates with popular tools to ensure seamless workflows and provides actionable insights for managers and teams. Source

What is a Management OS and how does Spinach AI implement it?

A Management OS is a system that turns high-performing management habits into workflows for managers. Spinach AI implements this by automating meeting cadences, goal tracking, performance reviews, and daily routines, ensuring alignment, accountability, and momentum towards major business events. Source

How does Spinach AI help organizations operate better?

Spinach AI helps organizations operate better by consolidating meetings, goals, and reviews into one platform, reducing wasted time, increasing alignment, and providing actionable data for managers. It enables teams to build habits that drive performance and ensures goals are communicated, discussed, and updated daily. Source

What are the main components of Spinach AI's platform?

The main components include Meeting Management, Goal & OKR tracking, Performance Reviews, and Data & Reporting. These features are designed to help managers and teams stay focused, aligned, and accountable, while providing real-time visibility and actionable insights. Source

How does Spinach AI support remote and distributed teams?

Spinach AI is an essential tool for remote-first strategies, enabling collaborative meetings, productive time spent together, and alignment on goals. Its integrations and automated workflows help distributed teams stay connected and efficient. Source

Features & Capabilities

What features does Spinach AI offer for meeting management?

Spinach AI offers automated note-taking, meeting recording in up to 100 languages, transcription, summarization, action item management, and integration with calendar and communication tools. It ensures meetings are productive, efficient, and ladder information and accountability throughout the organization. Source

How does Spinach AI help with goal and OKR tracking?

Spinach AI provides real-time visibility into every goal, intuitive reporting, and daily progress updates. It aligns goals across teams and ensures they are communicated, discussed, and updated, increasing the odds of hitting targets by up to 95%. Source

What performance review capabilities does Spinach AI provide?

Spinach AI streamlines performance reviews by automating reporting, reducing time spent chasing managers, and driving strategy and growth. Its performance reporting goes beyond checkboxes, offering actionable insights that help companies thrive. Source

Does Spinach AI offer data and reporting features?

Yes, Spinach AI provides managers with actionable data on company, team, and individual health, including actions to try and forecasts to visualize future impact. This reflection increases the odds of success and helps managers be the best boss their team has every day. Source

What integrations does Spinach AI support?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. Source

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API, available across all plans. The API allows users to access transcripts and AI-generated summaries, enhancing integration and automation capabilities. Source

What technical documentation is available for Spinach AI?

Spinach AI provides comprehensive technical documentation, including printed and digital instructions, online help files, technical guides, and user manuals. These resources are accessible via the Help Center. Source

Pricing & Plans

What is Spinach AI's pricing model?

Spinach AI offers four plans: Starter (Free), Pro (pay-as-you-go at $2.90 per meeting hour), Business ($19 per user/month annually or $29 per user/month monthly), and Enterprise (custom pricing with volume discounts). Flexible billing options are available. Source

What features are included in the Starter plan?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Source

What features are included in the Pro plan?

The Pro plan starts at $2.90 per meeting hour and offers unlimited users, advanced AI features, and access to the Transcript & AI Summary API as an add-on. Source

What features are included in the Business plan?

The Business plan costs $19 per user/month annually or $29 per user/month monthly. It includes unlimited meetings, advanced AI, onboarding program, dedicated Customer Success Manager, and priority support. Source

What features are included in the Enterprise plan?

The Enterprise plan offers custom pricing, advanced security, control, customization, volume discounts, and includes the Transcript & AI Summary API. Pricing requires consultation with the sales team. Source

Implementation & Support

How long does it take to implement Spinach AI?

Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. The platform offers free account setup, onboarding programs, and dedicated support for Business and Enterprise plans. Source

What support resources are available for Spinach AI users?

Spinach AI provides a Help Center with support articles and documentation, onboarding programs, dedicated Customer Success Managers for Business and Enterprise plans, priority support for paid plans, and sales team assistance via Calendly. Source

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. Source

How does Spinach AI protect customer data?

Spinach AI uses best-in-class encryption, access controls, and intrusion detection software. It enforces responsible AI practices, including a zero data retention policy with AI subprocessors, and undergoes regular third-party audits. Source

Does Spinach AI comply with GDPR and HIPAA?

Yes, Spinach AI is fully compliant with GDPR and HIPAA, ensuring data privacy and protection for customers in regulated industries. Source

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is trusted by companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. Source

What business impact can customers expect from Spinach AI?

Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Spinach AI automates administrative tasks and provides tailored solutions for different roles. Source

What pain points does Spinach AI solve?

Spinach AI solves pain points such as manual note-taking, repetitive administrative tasks, workflow inefficiencies, difficulty analyzing user feedback, communication and alignment issues in distributed teams, and the need for customizable solutions for different teams. Source

How does Spinach AI address pain points for different personas?

Spinach AI tailors its features for Product Managers (automated roadmap meetings, PRD generation), Sales Teams (CRM integrations, buyer insights), Customer Success Teams (automated onboarding, check-ins), Engineering Teams (sprint planning, standup automation), HR/Recruiting (meeting insights, hiring automation), and Marketing (campaign planning, performance reviews). Source

What customer feedback has Spinach AI received regarding ease of use?

Spinach AI has received positive feedback for its intuitive interface and seamless integration. Testimonials highlight its easy installation, helpful AI automations, and constant delivery of new features. Customers like Josh Guttman (CRO at Altrio) and Dan Robidoux (Tech Lead at Careviso) praise its usability and integration capabilities. Source

Can you share specific customer success stories?

Yes, Spinach AI has helped teams at EDB, Careviso, and Do It Consulting Group improve workflows, enhance communication, and achieve better alignment. For example, Kushal Birje (EDB) noted Spinach "100% changed how our team handles meetings and projects," and Belén Medina (Do It Consulting Group) said "Spinach is the best thing that’s happened to our team." Source

Competition & Comparison

Who are Spinach AI's main competitors?

Spinach AI's main competitors include Descript, Fireflies.ai, Otter.ai, Meetgeek, Supernormal, Trint, and Sonix. Each competitor offers different strengths, such as transcription, meeting summaries, or audio/video editing. Source

How does Spinach AI compare to Descript?

Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for specific roles like Product Managers and Sales Teams. Source

How does Spinach AI compare to Fireflies.ai?

Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations, and advanced AI-powered insights, making it more versatile for team collaboration. Source

How does Spinach AI compare to Otter.ai?

Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams, enhancing productivity and collaboration. Source

How does Spinach AI compare to Meetgeek?

Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Source

How does Spinach AI compare to Supernormal?

Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Source

How does Spinach AI compare to Trint?

Trint specializes in transcription and video captioning services. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Source

How does Spinach AI compare to Sonix?

Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. Source

Customer Proof & Company Trust

Who are some of Spinach AI's customers?

Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. These companies are recognized for productivity and innovation. Source

What makes Spinach AI a preferred choice for high-performing companies?

High-performing companies choose Spinach AI for its ability to turn management habits into workflows, consolidate tools, and provide actionable insights. It helps teams stay aligned, accountable, and focused on hitting goals, saving time and money. Source

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Be Performance Oriented✨
Operate Better.

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At growing companies, everything breaks in a predictable pattern

Promoting your best workers to managers leaves gaps. New managers are inexperienced and need help doing their (new) job. As the team grows its harder to keep track of their performance at scale.

Luke Freiler, CEO, Centercode
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Spinach is an essential tool in our remote first strategy. The team is more collaborative, time spent together is more productive, and I know we are all aligned on our goals.

Luke Freiler CEO, Centercode

What is a
Management OS

Goals & OKRs A system to ensure all goals are aligned (and progressed, every day)

Most companies have goals, but few have a system to ensure they are aligned and progressed, every day. A management operating system goes beyond just the setting process and focuses on when those goals are communicated, discussed, updated, to increase the odds of hitting them by 95%.
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Meeting Cadences Meetings that ladder information and accountability up and down the org.

The most effective way to ensure everyone is aligned and accountable is to have a cadence of communication that is well designed. A management os thoughtfully considers the cadence and placement of recurring meetings to ensure they are productive, efficient, and not duplicative.
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Spinach Agenda

Habits, Routines, Workflows Daily habits that build momentum towards major events.

Management OS habits are designed to build momentum towards major events, like quarterly business reviews, performance reviews, and board meetings -- so those stop feeling like chores and start feeling like the most impactful thing you do.
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1:1 Meetings in Spinach

Data & Reporting Reflection done in a way that increases your odds of success

Just like how additional data improves your forecasts, a management os provides your managers with the data they need to be the best boss their team has ever day. Beyond data on the health of the company, team, or individual, this includes actions to try and forecasts to visualize future impact.
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Mgmt Style

Introducing
Spinach

Meetings, Goals, Reviews - all in one

The missing pieces of your managers workflow all beautifully designed into one intuitive platform, that leads your team to the habits of the best. You will love it, your team will thank you, and you’ll get insights you never thought possible.

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Meeting Management

Don’t let lose time to useless meetings. Level up your meetings with a simple, intuitive, and beautiful meeting management platform that will help you and your team stay focused and on track.

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Goal & OKRs

No more spreadsheets. No more guessing. Gain real-time visibility into every goal and stay on track with intuitive reporting that will keep you and your team motivated.

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Performance Reviews

Less time chasing managers, more time delivering value. Our performance reporting goes beyond just a checkbox and drives strategy and growth that will make your company thrive.

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All in one system where managers build organizational success

No more spreadsheets. No more guessing. No more losing talent. No more chasing. Spinach automatically generates reports that are easy to understand and share so you can focus on what matters most: your team.

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Performance

One tool, less wasted time,
more money saved

Consolidate your tools to one platform that the team will not only love, but will use every day, in order to help the org hit this years goals.

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