It’s no secret that collaboration contributes to how successful a team is (or isn’t). In fact, a Salesforce report found that 86% of employees surveyed felt that a lack of collaboration and ineffective communication were responsible for workplace failures. So, how can leaders make sure that collaboration is embedded in the culture of a team? 

By developing leadership habits that build a collaborative team culture.

TLDR:

• 86% of employees cite poor collaboration as a driver of workplace failures, per a Salesforce report
• Leaders who model availability, transparency, and recognition build teams that communicate and collaborate more
• Psychological safety and a “talk and listen” culture surface better ideas from the full team, beyond the loudest voices
• Documenting decisions and sharing meeting minutes after every meeting keeps everyone aligned and builds trust over time
• Spinach AI captures decisions and action items with named owners and routes them to your team’s tools when the meeting ends

Collaboration starts with great leadership

Throughout my career, I quickly realized that every workplace had its own environment, culture, and unique way of doing things. Companies that focused on engagement, morale, and relationship building always thrived, and those that didn’t… Well, let’s just say growth was stagnant.

Moral of the story? Teams can have the most talented employees, but if they’re unable to collaborate and communicate effectively with one another, they can only achieve so much. 

As leaders, it’s important to understand that when you put together a group of people who are aligned, communicative, and committed to the task at hand, you can achieve absolutely anything. That’s why it’s so important that leaders lead by example and build habits intrinsically and within the team that promotes a collaborative culture. 

Why should leaders create a collaborative workplace?

A collaborative workplace is an inviting one. But, you want your workplace to be more than just warm and welcoming, you also want it to be functional and highly productive. Collaboration helps you achieve this. 

In fact, there have been many studies focused on why collaboration is so important in the workplace. Some findings include: 

• 97% of employees said a lack of team alignment directly affects overall project outcomes. 
• While 75% of employers say that teamwork and collaboration are “very important”, only 18% of employees are assessed on communication during performance reviews, according to collaboration statistics research.
• 39% of employees feel their organization has a collaboration gap.

This teaches us that collaboration is critical to the success of a team, yet it’s also something that leaders often lack focus on building within the team. As leaders, we need to promote collaboration on the team and that starts with championing it ourselves first. 

Build collaboration by developing these 10 leadership habits 

Understanding collaboration means understanding the factors that give way to productivity at your workplace. Adopt this value and let it bleed through your system for easier team management and better results. 

So to make an impact on the productivity and culture of your team, here are 10 leadership habits you should consider adding to your management style.

1. Be more available

Every quality you want to see in your team can only bloom once you adopt it yourself. So if you want to see a culture of participation at work, you must make yourself more available. 

Give them your time, your words, and your advice. But, be careful to toe the line between being available and micromanaging. 

By making the effort to be there for your team, you’ll actively promote a culture of helping and supporting each other, which is what collaboration is all about. Here are some ways you can be more involved with your team (without micromanaging):

• Communicate more: Share updates on the progress of tasks you’re working on, participate in brainstorming sessions, share insights you uncover, etc.
• Be more transparent: Set the tone of open, direct communication. All things considered, try to be as transparent as possible with the team, this will help build trust over time.
• Set expectations:  Let your team know that it’s your job to be there for them. Whether they want to talk about strategy, challenges, or career goals, let them know you’ll be there to chat whenever they need it. 

2. Make information available

Document, document, document. Make this the golden standard for your team. This keeps everyone in the loop on big projects, decisions, and any other important conversations. Doing this also makes it easier to access historical information on why certain decisions were made or how past projects performed. Plus, making information available is a great way to promote transparency and build trust within the team, which are critical parts of a collaborative team.

Some ways you can make information more accessible to the team include:

• Share project details, including goals, scope, roles and responsibilities, and major milestones. 
• Use public channels in your communication tool (I.e. Slack). Aim for the least amount of private messages possible.
• After every meeting, document decisions, next steps, and send out meeting minutes.

3. Promote effective communication 

Early in my management career, one thing became clear: communication is the foundation of collaboration. That’s why it’s so important to continuously improve the way the team communicates with one another.

Some ways to promote  effective communication on the team include:

• Use a collaborative meeting agenda so that everyone can contribute to key meetings. 
• Document and manage projects with a project management tool.
• Define workflows and processes using standard operating procedures when relevant. 
• Practice active listening. For onsite teams, push for closed laptops during meetings. For remote teams, ask everyone to go into fullscreen mode.

4. Make recognition a priority

Collaboration works best when mixed with inspiration. Sharing recognition can bring the team closer together while also reinforcing the right behaviors across the team. So, as leaders, it’s important that we make employee recognition a priority.

Here are some of the best ways in which you can recognize the efforts of your employees and encourage them to give recognition as well:

• Announce the achievements of an employee or team publicly. You can do this by adding in shoutouts to your weekly team meeting agenda or sharing a note in your company’s communication tool. 
• Recognize individuals privately during one-on-one meetings.
• Encourage the team to give one another recognition. After all, it shouldn’t just come from the top-down.

5. Build an inclusive team culture

It is, after all, the job of the leader to mold the team’s culture. You should work towards adding inclusivity in your definition of this collaborative team culture. To promote inclusivity you can:

• Make psychological safety a priority.
• Empower people’s creativity by listening to their ideas. 
• Enroll your team into seminars and workshops focused on diversity and inclusion in the workplace.
• Lead by example and show inclusive leadership

6. Promote small talk

It’s important that everyone on the team has the opportunity to get to know their teammates. That’s not going to happen when the only thing they discuss is how projects are moving along. Encouraging teammates to know each other as people first, coworkers second is incredibly powerful. When people are comfortable with one another it makes collaboration all that much easier to achieve.

Whether you start every meeting off with an ice breaker or engage in small talk with the team, it’s critical to find meaningful ways to promote conversations that aren’t about work. This will build better relationships within the team and help you unlock your team’s full potential. 

7. Encourage team engagement

A great way to encourage collaboration is to help the team blow off some steam while getting to know one another better with team-building activities. This helps create a bond that everyday work just can’t.

 If you’re running company-wide or cross-functional team-building activities, set it up in a way that gives people the chance to interact with coworkers they wouldn’t normally communicate with. 

Some team building activities you can do include:

• Running a trivia night (virtual or onsite!)
• Sign up for an intramural sports team
• Play small games like charades, two truths and a lie, or other low-effort  party games
• Set a day aside and go for dinner as a team

Building rapport across the team and organization is very important for creating an environment that exudes collaboration.  

8. Create a “talk and listen” culture

Running meetings such as brainstorming sessions is a great way to align the team on goals and strategy, gather the team’s input, and think of creative and fresh ways to push the needle. However, what makes these meetings truly effective is when the team is encouraged to participate and also listens to the opinions and ideas. Doing this you promote a workplace that focuses on collaboration and understanding.

With the “talk and listen” culture, there are two areas to focus on:

Encourage people to talk:

For some, speaking up and sharing ideas comes naturally. However, that’s not the case for everyone (and that’s okay). So, it’s important that you encourage people to speak up and share their ideas, as well as create an environment where people feel safe to share. To encourage people to speak up, here are a couple of ways you can do this:

• Make your employees feel comfortable enough by building a culture of psychological safety on the team. When everyone feels safe to share ideas with the team without fear of being ridiculed, people will be more encouraged to open up.
• Give the team the opportunity to share ideas before the meeting in a non-verbal medium. This can be as simple as adding an item to your meeting agenda and asking everyone to contribute a couple of ideas prior to the meeting.

Encourage people to listen:

Listening to the ideas of others is just as important as sharing your own. Here are a few ways that leaders can improve their listening skills:

• Don’t provide the answers all of the time. Sometimes it’s more helpful to guide your team towards the answer they’re searching for, allowing them to take control of the conversation.
• Listen to your team’s ideas and opinions, and acknowledge their input. 
• Nod and respond, and use eye contact.
• Appreciate people for expressing themselves and bringing any issues or ideas to light. 

9. Simplify the feedback sharing process

Feedback is so critical for any leader, both in how to give and receive it. For any leader, it’s important to understand that giving feedback goes beyond pointing out a direct report’s mistakes. Instead, Radical Candor suggests that great employee feedback happens when: 

1. You care personally about the person you’re giving feedback to
2. Your ability to be clear and direct

At ProofHub, we believe there is a system for giving feedback where we make sure to let the employee know how they’re doing. Here’s what we do:

• Make feedback sessions a regular thing. Quarterly feedback sessions, in my opinion, work great. 
• For feedback, analyze the employee’s work starting with the date when the last session was held. 
• Make 2 columns headed: *The Shortcomings* and *How To Improve* and start adding things to the lists. 
• In the session, state what you expect from them with parallels to how they have been performing. 
• Ask for their input so they can tell you how they think they can improve. 
• Share your advice and any pointers on how you think they can improve. 
• Give them time to talk about what changes they would like to see in the workplace that would help them perform better.

However, while this process is great, it shouldn’t be treated as an excuse to wait until the end of a quarter to share feedback. All leaders should continue to do this on a continuous basis, including during recurring one-on-one and team meetings.

10. Make team morale your priority

For me, morale has always come from a place of motivation and positivity. These are two very important qualities that a rich team culture should have. When people are motivated, they show up to work and actually try. A place with high morale helps people feel at ease, have more job satisfaction and, in terms of collaboration, creates a more encouraging environment for people to socialize and discuss work in a positive light. So, as leaders, we must:

• Raise morale by engaging in communication, collaboration, and sharing success stories.
• Make the team see that the success stories branch from teamwork, togetherness, and collaboration.
• Celebrate milestones and achievements and spread happiness around.
• Encourage the team to experiment and take risks.
• Show the team that you trust them.
• Engage in conversations that are constructive, and can help your team improve on every level. 

Wrapping up

To sum up, all I’d like to say is that collaboration is not something leaders should overlook. Shying away from things like communication, team engagement, and transparency will not bring you more power over them, but rather, it will drive them away. 

I hope that, if you take anything away from this article, it’s this: the power of “we” can help you achieve a lot more than the power of “me”. So, try to be more flexible and adopt all of the leadership habits mentioned above. Do that and collaboration will follow.

What to do now

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1. You should check out our YouTube channel for more tips on management skills and team building.
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