Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows. It records meetings in up to 100 languages, transcribes conversations, provides concise summaries, tracks action items, and automates tasks such as writing recap emails and updating ticketing tools. Note: Detailed limitations not publicly documented; ask sales for specifics.

What are the primary features and capabilities of Spinach AI?

Spinach AI offers automated note-taking, AI-powered insights, integration with tools like Zoom, Slack, Jira, Salesforce, customizable solutions for different teams, enhanced collaboration, and improved customer engagement. Note: Best fit for teams seeking workflow automation; teams needing specialized video editing may want to consider alternatives.

Pricing & Plans

What does the Starter plan cost and what features are included?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Note: Advanced features require a paid plan.

What does the Pro plan cost and what features are included?

The Pro plan uses a pay-as-you-go model starting at $2.90 per meeting hour, designed for unlimited users with advanced AI features. Note: Teams needing unlimited meetings may prefer the Business plan.

What does the Business plan cost and what features are included?

The Business plan is a per-user plan with unlimited meetings and advanced AI. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. Note: Enterprise features require custom pricing.

What does the Enterprise plan cost and what features are included?

The Enterprise plan offers advanced security, control, and customization with volume discounts. Pricing is custom and requires consultation with the sales team. Note: Contact sales for detailed limitations and custom requirements.

Features & Capabilities

What integrations does Spinach AI support?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. Note: Some integrations may require specific plan levels or add-ons.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. Note: API usage may be subject to plan limits and add-on fees.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA. It uses encryption, access controls, and intrusion detection software, and undergoes regular third-party audits. Note: For detailed limitations or additional certifications, contact Spinach AI directly.

How does Spinach AI protect customer data?

Spinach AI uses encryption, access controls, intrusion detection, and enforces a zero data retention policy with all AI subprocessors. Customer data is never used for AI model training. Note: For edge cases or specific compliance needs, consult Spinach AI's trust center.

Technical Requirements & Documentation

Does Spinach AI provide technical documentation and support resources?

Spinach AI offers printed and digital instructions, online help files, technical documentation, and user manuals. The Help Center provides troubleshooting and learning resources. Note: Some advanced documentation may require a paid plan or direct support.

Support & Implementation

How long does it take to implement Spinach AI and how easy is it to start?

Spinach AI is designed for rapid implementation. A 230-person company achieved full adoption in under three weeks. Free account setup is available, with onboarding programs and dedicated customer success managers for Business and Enterprise plans. Note: Implementation speed may vary for larger or highly customized deployments.

Use Cases & Benefits

Who can benefit from Spinach AI?

Spinach AI is designed for Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is used by companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. Note: Teams with highly specialized workflow needs may require custom solutions.

What business impact can customers expect from using Spinach AI?

Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Note: Impact may vary based on team size and adoption rate.

Pain Points & Solutions

What problems does Spinach AI solve?

Spinach AI solves note-taking during meetings, streamlines administrative tasks, improves workflow efficiency, uncovers insights from user feedback, enhances collaboration across teams, and offers customizable solutions for different teams. Note: Teams needing specialized video editing or translation may want to consider alternatives.

Customer Proof & Success Stories

What feedback have customers given about Spinach AI's ease of use?

Customers like Josh Guttman (CRO at Altrio), Dan Robidoux (Tech Lead at Careviso), Jason Oliver (Product Director), and Antoine Moreau (Director of Partnerships North America) have praised Spinach AI for its intuitive interface, easy installation, helpful automations, and collaborative agendas. Note: Ease of use may vary based on team size and technical requirements.

Can you share specific customer success stories or case studies?

Kushal Birje (Senior Director of Revenue Operations at EDB) reported that Spinach AI changed how their team handles meetings and projects. Dan Robidoux (Careviso) found the Jira integration helpful. Belén Medina (Do It Consulting Group) said Spinach improved internal and client communication. Jason Oliver (Product Director) highlighted unmatched specificity for product management. Note: Success stories are based on individual experiences; results may vary.

Competition & Comparison

How does Spinach AI compare to Descript?

Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. Descript offers specialized editing features; Spinach AI is best for workflow automation and team collaboration. Note: Choose Descript for advanced editing; Spinach AI for meeting productivity.

How does Spinach AI compare to Fireflies.ai?

Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights. Fireflies.ai is strong in transcription; Spinach AI is best for team collaboration and workflow automation. Note: Choose Fireflies.ai for transcription; Spinach AI for role-specific automation.

How does Spinach AI compare to Otter.ai?

Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. Otter.ai is best for quick transcription; Spinach AI for workflow automation and collaboration. Note: Choose Otter.ai for transcription speed; Spinach AI for integrated productivity.

How does Spinach AI compare to Meetgeek?

Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Meetgeek is best for remote team summaries; Spinach AI for role-specific automation and summary quality. Note: Choose Meetgeek for remote insights; Spinach AI for tailored workflows.

How does Spinach AI compare to Supernormal?

Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Supernormal is best for follow-ups; Spinach AI for integrated workflow automation. Note: Choose Supernormal for follow-up automation; Spinach AI for workflow integration.

How does Spinach AI compare to Trint?

Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams. Trint is best for video captioning; Spinach AI for collaborative environments and workflow automation. Note: Choose Trint for video needs; Spinach AI for team productivity.

How does Spinach AI compare to Sonix?

Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities. Sonix is best for translation; Spinach AI for team collaboration and workflow automation. Note: Choose Sonix for translation; Spinach AI for integrated team workflows.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows. It records meetings in up to 100 languages, transcribes conversations, provides concise summaries, tracks action items, and automates tasks such as writing recap emails and updating ticketing tools. Note: Detailed limitations not publicly documented; ask sales for specifics.

What are the primary features and capabilities of Spinach AI?

Spinach AI offers automated note-taking, AI-powered insights, integration with tools like Zoom, Slack, Jira, Salesforce, customizable solutions for different teams, enhanced collaboration, and improved customer engagement. Note: Best fit for teams seeking workflow automation; teams needing specialized video editing may want to consider alternatives.

Pricing & Plans

What does the Starter plan cost and what features are included?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Note: Advanced features require a paid plan.

What does the Pro plan cost and what features are included?

The Pro plan uses a pay-as-you-go model starting at $2.90 per meeting hour, designed for unlimited users with advanced AI features. Note: Teams needing unlimited meetings may prefer the Business plan.

What does the Business plan cost and what features are included?

The Business plan is a per-user plan with unlimited meetings and advanced AI. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. Note: Enterprise features require custom pricing.

What does the Enterprise plan cost and what features are included?

The Enterprise plan offers advanced security, control, and customization with volume discounts. Pricing is custom and requires consultation with the sales team. Note: Contact sales for detailed limitations and custom requirements.

Features & Capabilities

What integrations does Spinach AI support?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. Note: Some integrations may require specific plan levels or add-ons.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. Note: API usage may be subject to plan limits and add-on fees.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA. It uses encryption, access controls, and intrusion detection software, and undergoes regular third-party audits. Note: For detailed limitations or additional certifications, contact Spinach AI directly.

How does Spinach AI protect customer data?

Spinach AI uses encryption, access controls, intrusion detection, and enforces a zero data retention policy with all AI subprocessors. Customer data is never used for AI model training. Note: For edge cases or specific compliance needs, consult Spinach AI's trust center.

Technical Requirements & Documentation

Does Spinach AI provide technical documentation and support resources?

Spinach AI offers printed and digital instructions, online help files, technical documentation, and user manuals. The Help Center provides troubleshooting and learning resources. Note: Some advanced documentation may require a paid plan or direct support.

Support & Implementation

How long does it take to implement Spinach AI and how easy is it to start?

Spinach AI is designed for rapid implementation. A 230-person company achieved full adoption in under three weeks. Free account setup is available, with onboarding programs and dedicated customer success managers for Business and Enterprise plans. Note: Implementation speed may vary for larger or highly customized deployments.

Use Cases & Benefits

Who can benefit from Spinach AI?

Spinach AI is designed for Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is used by companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. Note: Teams with highly specialized workflow needs may require custom solutions.

What business impact can customers expect from using Spinach AI?

Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Note: Impact may vary based on team size and adoption rate.

Pain Points & Solutions

What problems does Spinach AI solve?

Spinach AI solves note-taking during meetings, streamlines administrative tasks, improves workflow efficiency, uncovers insights from user feedback, enhances collaboration across teams, and offers customizable solutions for different teams. Note: Teams needing specialized video editing or translation may want to consider alternatives.

Customer Proof & Success Stories

What feedback have customers given about Spinach AI's ease of use?

Customers like Josh Guttman (CRO at Altrio), Dan Robidoux (Tech Lead at Careviso), Jason Oliver (Product Director), and Antoine Moreau (Director of Partnerships North America) have praised Spinach AI for its intuitive interface, easy installation, helpful automations, and collaborative agendas. Note: Ease of use may vary based on team size and technical requirements.

Can you share specific customer success stories or case studies?

Kushal Birje (Senior Director of Revenue Operations at EDB) reported that Spinach AI changed how their team handles meetings and projects. Dan Robidoux (Careviso) found the Jira integration helpful. Belén Medina (Do It Consulting Group) said Spinach improved internal and client communication. Jason Oliver (Product Director) highlighted unmatched specificity for product management. Note: Success stories are based on individual experiences; results may vary.

Competition & Comparison

How does Spinach AI compare to Descript?

Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. Descript offers specialized editing features; Spinach AI is best for workflow automation and team collaboration. Note: Choose Descript for advanced editing; Spinach AI for meeting productivity.

How does Spinach AI compare to Fireflies.ai?

Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights. Fireflies.ai is strong in transcription; Spinach AI is best for team collaboration and workflow automation. Note: Choose Fireflies.ai for transcription; Spinach AI for role-specific automation.

How does Spinach AI compare to Otter.ai?

Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. Otter.ai is best for quick transcription; Spinach AI for workflow automation and collaboration. Note: Choose Otter.ai for transcription speed; Spinach AI for integrated productivity.

How does Spinach AI compare to Meetgeek?

Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Meetgeek is best for remote team summaries; Spinach AI for role-specific automation and summary quality. Note: Choose Meetgeek for remote insights; Spinach AI for tailored workflows.

How does Spinach AI compare to Supernormal?

Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Supernormal is best for follow-ups; Spinach AI for integrated workflow automation. Note: Choose Supernormal for follow-up automation; Spinach AI for workflow integration.

How does Spinach AI compare to Trint?

Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams. Trint is best for video captioning; Spinach AI for collaborative environments and workflow automation. Note: Choose Trint for video needs; Spinach AI for team productivity.

How does Spinach AI compare to Sonix?

Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities. Sonix is best for translation; Spinach AI for team collaboration and workflow automation. Note: Choose Sonix for translation; Spinach AI for integrated team workflows.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

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Personal Productivity

Outlook Calendar

Add superpowers to your existing outlook events and keep them in sync when things change.

Connect to Spinach
hypercontext meeting workspace
hypercontext meeting workspaceset up a team workspace for productive meetingsConnect multiple events to one Spinach AI workspace

Overview

Have effective meetings with collaborative agendas, meeting notes, next steps and feedback connected directly to your calendar. Navigate easily between agenda and connect new ones in Spinach AI.

How it works

We think it’s about time calendars moved past time, date, and location data. We’re here to add the missing productivity piece to your calendar, team, and workweek.

Make it easy to add Spinach AI to existing meetings. From within Spinach AI events from your Outlook calendar will appear in the sidebar. Navigate through your meetings to review agendas or connect new or existing Workspaces. Connected calendar events will define dates on agendas and when automations will run.

Configure

Within Spinach AI click on the calendar service provider icon in the sidebar and follow the authentication steps. Click on synched events to add or connect a Workspace. From any Workspace you can also add any calendar event. A link directly your Spinach AI Workspace will be added to your calendar invite.

Connect Outlook Calendar to Spinach

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Add superpowers to your existing google calendar events and keep them in sync when things change.

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