Frequently Asked Questions

Product Information

What is the Spinach AI Mac App?

The Spinach AI Mac App allows you to access everything you love about Spinach AI directly from your desktop. It provides a streamlined way to view your daily meetings and events, join video calls with one click, and always know when your next meeting is—all without interrupting your workflow. The app integrates your calendar into your Mac menu bar, so you can see upcoming events at a glance and join Zoom, Google Meet, or Teams calls instantly. Learn more.

How do I install and configure the Spinach AI Mac App?

To install the Spinach AI Mac App, download it from the official source, install it on your Mac, and sign in using your Spinach AI credentials. Once signed in, you can connect your calendar and start accessing your meetings and events directly from your desktop. Installation details.

What features does the Spinach AI Mac App offer?

The Spinach AI Mac App offers features such as viewing your daily meetings and events in one place, joining video calls (Zoom, Google Meet, Microsoft Teams) with a single click, and always knowing when your next meeting is. It integrates your calendar into your Mac menu bar for easy access and helps you stay organized without switching tabs. Feature overview.

Features & Capabilities

What are the key capabilities and benefits of Spinach AI?

Spinach AI provides automated note-taking, workflow optimization, AI-powered insights, and seamless integrations with tools like Zoom, Slack, Jira, and Salesforce. It helps teams focus on impactful work by reducing administrative burdens and offers tailored solutions for roles such as product managers, sales, engineering, and more. Full feature list.

Does Spinach AI integrate with other tools?

Yes, Spinach AI integrates with popular tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable smooth collaboration and workflow automation across teams. See all integrations.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API provides advanced capabilities for generating and managing transcripts and AI-generated summaries. API details.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is ideal for companies that prioritize productivity, collaboration, and workflow automation. Target audience details.

What problems does Spinach AI solve?

Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and the need for enhanced collaboration across distributed teams. It automates documentation, integrates with key tools, and provides AI-powered analysis to help teams work smarter. Problem-solution overview.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. These benefits empower businesses to save time, achieve better outcomes, and drive growth. Business impact details.

Can you share specific case studies or success stories of customers using Spinach AI?

Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing to take notes, and Sergio (AlfaDocs) leverages it for automating meeting recaps and follow-ups. More case studies are available on the testimonials page.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI). It uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. For the SOC 2 report, contact [email protected]. Security details.

How does Spinach AI protect user data?

Spinach AI protects user data through robust encryption (TLS and AES-256), strict data usage policies (user data is never used for training), and compliance with SOC 2 Type 2, GDPR, and HIPAA standards. Additional security features include SAML SSO, SCIM, admin portal controls, and custom data retention policies. More on data protection.

Getting Started & Implementation

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium users benefit from an onboarding program for a smooth transition. Getting started guide.

How long does it take to implement Spinach AI?

Spinach AI can be set up almost instantly. Users simply sign up, connect their calendars, and start using the platform right away. For premium users, an onboarding program is included to ensure a smooth start. Implementation details.

Support & Training

What customer support is available for Spinach AI users?

Spinach AI offers priority support for premium plans, a dedicated customer success manager for premium users, an onboarding program, and a comprehensive Help Center. These resources ensure users have the guidance and assistance needed for effective adoption and troubleshooting. Help Center.

What training and onboarding resources are provided?

Spinach AI provides an onboarding program for premium users, a dedicated customer success manager, priority support, and access to a detailed Help Center. These resources help new customers integrate and utilize the platform effectively. Training resources.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI ensures smooth maintenance, upgrades, and troubleshooting through priority support for premium plans, a dedicated customer success manager, onboarding programs, and a comprehensive Help Center with troubleshooting guides and best practices. Support details.

Customer Proof & Testimonials

What feedback have customers given about the ease of use of Spinach AI?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Careviso) described it as "so natural and easy to use," and Belén Medina (Do It Consulting Group) said, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever." See more testimonials.

Who are some of Spinach AI's customers?

Spinach AI is trusted by organizations such as Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These customers represent industries including sales, technology, consulting, and healthcare technology. Customer list.

Competition & Differentiation

How does Spinach AI differ from similar products in the market?

Spinach AI stands out with tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions for various teams. Customer testimonials highlight its unmatched specificity and productivity enhancements. Competitive differentiation.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its role-specific features, automation of administrative tasks, AI-powered insights, seamless integrations, and proven impact on productivity and collaboration. Testimonials from product directors, sales executives, and customer success managers reinforce its value across different teams. Why choose Spinach AI?.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information

What is the Spinach AI Mac App?

The Spinach AI Mac App allows you to access everything you love about Spinach AI directly from your desktop. It provides a streamlined way to view your daily meetings and events, join video calls with one click, and always know when your next meeting is—all without interrupting your workflow. The app integrates your calendar into your Mac menu bar, so you can see upcoming events at a glance and join Zoom, Google Meet, or Teams calls instantly. Learn more.

How do I install and configure the Spinach AI Mac App?

To install the Spinach AI Mac App, download it from the official source, install it on your Mac, and sign in using your Spinach AI credentials. Once signed in, you can connect your calendar and start accessing your meetings and events directly from your desktop. Installation details.

What features does the Spinach AI Mac App offer?

The Spinach AI Mac App offers features such as viewing your daily meetings and events in one place, joining video calls (Zoom, Google Meet, Microsoft Teams) with a single click, and always knowing when your next meeting is. It integrates your calendar into your Mac menu bar for easy access and helps you stay organized without switching tabs. Feature overview.

Features & Capabilities

What are the key capabilities and benefits of Spinach AI?

Spinach AI provides automated note-taking, workflow optimization, AI-powered insights, and seamless integrations with tools like Zoom, Slack, Jira, and Salesforce. It helps teams focus on impactful work by reducing administrative burdens and offers tailored solutions for roles such as product managers, sales, engineering, and more. Full feature list.

Does Spinach AI integrate with other tools?

Yes, Spinach AI integrates with popular tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable smooth collaboration and workflow automation across teams. See all integrations.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API provides advanced capabilities for generating and managing transcripts and AI-generated summaries. API details.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is ideal for companies that prioritize productivity, collaboration, and workflow automation. Target audience details.

What problems does Spinach AI solve?

Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and the need for enhanced collaboration across distributed teams. It automates documentation, integrates with key tools, and provides AI-powered analysis to help teams work smarter. Problem-solution overview.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. These benefits empower businesses to save time, achieve better outcomes, and drive growth. Business impact details.

Can you share specific case studies or success stories of customers using Spinach AI?

Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing to take notes, and Sergio (AlfaDocs) leverages it for automating meeting recaps and follow-ups. More case studies are available on the testimonials page.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI). It uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. For the SOC 2 report, contact [email protected]. Security details.

How does Spinach AI protect user data?

Spinach AI protects user data through robust encryption (TLS and AES-256), strict data usage policies (user data is never used for training), and compliance with SOC 2 Type 2, GDPR, and HIPAA standards. Additional security features include SAML SSO, SCIM, admin portal controls, and custom data retention policies. More on data protection.

Getting Started & Implementation

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium users benefit from an onboarding program for a smooth transition. Getting started guide.

How long does it take to implement Spinach AI?

Spinach AI can be set up almost instantly. Users simply sign up, connect their calendars, and start using the platform right away. For premium users, an onboarding program is included to ensure a smooth start. Implementation details.

Support & Training

What customer support is available for Spinach AI users?

Spinach AI offers priority support for premium plans, a dedicated customer success manager for premium users, an onboarding program, and a comprehensive Help Center. These resources ensure users have the guidance and assistance needed for effective adoption and troubleshooting. Help Center.

What training and onboarding resources are provided?

Spinach AI provides an onboarding program for premium users, a dedicated customer success manager, priority support, and access to a detailed Help Center. These resources help new customers integrate and utilize the platform effectively. Training resources.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI ensures smooth maintenance, upgrades, and troubleshooting through priority support for premium plans, a dedicated customer success manager, onboarding programs, and a comprehensive Help Center with troubleshooting guides and best practices. Support details.

Customer Proof & Testimonials

What feedback have customers given about the ease of use of Spinach AI?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Careviso) described it as "so natural and easy to use," and Belén Medina (Do It Consulting Group) said, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever." See more testimonials.

Who are some of Spinach AI's customers?

Spinach AI is trusted by organizations such as Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These customers represent industries including sales, technology, consulting, and healthcare technology. Customer list.

Competition & Differentiation

How does Spinach AI differ from similar products in the market?

Spinach AI stands out with tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions for various teams. Customer testimonials highlight its unmatched specificity and productivity enhancements. Competitive differentiation.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its role-specific features, automation of administrative tasks, AI-powered insights, seamless integrations, and proven impact on productivity and collaboration. Testimonials from product directors, sales executives, and customer success managers reinforce its value across different teams. Why choose Spinach AI?.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

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Mac App

Access everything you love about Spinach AI right from your desktop

Connect to Spinach
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Overview

Easily access your calendar, join video calls and know when you next meeting is straight for your desktop with Spinach AI's Map App.

How it Works

Do you open your calendar tab 20 times an hour just to double check that you're not forgetting about a meeting? Us too. Now you can always view your next calendar event at the top of your Mac bar.

View your daily meetings and events in one view without the need to open a new tab. Spinach AI puts your calendar where you can easily access it without interruption your workflow. Across all of your meetings, if there’s a Zoom, Google Meet, or Teams conferencing link, you’ll be able to join with one click.

Always know when your next meeting is in a glance. Open you agenda without having to open your calendar.

Configure

Download the Map App, install and sign in with your Spinach AI credentials.

Connect Mac App to Spinach

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