Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates key processes such as meeting note-taking, action item tracking, workflow optimization, and provides AI-powered insights from user feedback. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, making it easy for teams to streamline their workflows and focus on impactful work. Learn more.
What are the main features of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations with project management and CRM tools, and tailored solutions for different roles such as product managers, sales teams, engineering teams, and more. It also provides a dashboard for historical conversation breakdown and recommended conversation starters. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing details.
Features & Capabilities
What integrations does Spinach AI support?
Spinach AI supports a wide range of integrations, including project management tools (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM tools (HubSpot, Salesforce, Zoho, Attio), video conferencing tools (Zoom, Google Meet, Microsoft Teams, Webex), collaboration tools (Slack, Confluence), automation tools (Zapier), calendar tools (Google Calendar, Microsoft Calendar), and other tools like NetSuite, SAP, and Affinity. See full list.
How does Spinach AI help improve meetings?
Spinach AI analyzes agenda items and visualizes conversation topics to help teams balance discussions, reduce management blind spots, and keep participants engaged. It also provides smart suggestions for conversation starters and a dashboard for insights and recommendations, making meetings more productive and focused. Learn more.
What problems does Spinach AI solve for teams?
Spinach AI addresses common pain points such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering actionable insights from user feedback, and challenges in team collaboration. By automating these processes and providing tailored solutions, Spinach AI helps teams save time and focus on strategic work. See more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting teams, customer success teams, sales teams, and finance and accounting teams. It is suitable for organizations that prioritize productivity, collaboration, and automation. See all roles.
What industries use Spinach AI?
Spinach AI is used across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. Case studies and testimonials highlight its versatility in addressing pain points and improving productivity in these sectors. See case studies.
Can you share specific customer success stories?
Yes, Spinach AI has helped customers like Ron Meyer (Infinite Ranges) manage sales cycles, Sergio (AlfaDocs) automate meeting follow-ups, Matt Filion (Authvia) improve team organization, Jason Oliver (Product Director) uncover actionable insights, and Belén Medina (Do It Consulting Group) enhance team communication. Read more testimonials.
What business impact can customers expect from Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. These impacts help businesses work smarter and achieve better outcomes. Learn more.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant. It uses TLS and AES-256 encryption, offers SAML SSO, SCIM user provisioning, admin controls, and custom data retention policies. User data is never used for training. For SOC 2 reports, contact [email protected]. See security details.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. It maintains strict privacy standards, never uses user data for training, and offers additional security features such as SAML SSO, SCIM, admin controls, and custom data retention policies. Learn more.
Implementation & Support
How easy is it to get started with Spinach AI?
Spinach AI can be set up almost instantly. Users sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required, and the platform is intuitive and user-friendly. Premium users receive onboarding support. See onboarding details.
What training and technical support is available?
Spinach AI provides an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a comprehensive Help Center. These resources ensure customers have the guidance and tools needed for successful adoption. Visit Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective troubleshooting. Learn more.
Competition & Comparison
How does Spinach AI compare to other meeting tools?
Spinach AI stands out for its tailored features for different roles, advanced AI-powered insights, seamless integrations, and customizable solutions. Unlike generic tools, it offers specificity for product managers, sales teams, and customer success teams. Customer testimonials highlight its ease of use and impact on productivity. See more.
Why should a customer choose Spinach AI over alternatives?
Customers should choose Spinach AI for its role-specific features, automation of administrative tasks, AI-powered insights, seamless integrations, and customizable solutions. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address pain points and enhance productivity. See why.
Customer Proof & Testimonials
What feedback have customers shared about Spinach AI?
Customers consistently praise Spinach AI for its ease of use, intuitive design, and productivity benefits. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it's the best thing for team communication, and Matt Filion (Authvia) notes drastic improvements in organization. Read more.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations span industries such as sales, technology, consulting, and healthcare technology. See customer logos and stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
