Frequently Asked Questions
Pricing & Plans
What does the Starter plan cost?
The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. This plan is ideal for individuals or small teams looking to try Spinach AI's core features at no cost. Learn more.
What features are included in the Pro plan and how much does it cost?
The Pro plan operates on a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and provides advanced AI features beyond the Starter plan. See full details.
How much does the Business plan cost and what does it include?
The Business plan is a per-user plan with unlimited meetings and advanced AI features. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. This plan is suitable for growing teams needing advanced collaboration and automation. More info.
What is included in the Enterprise plan and how is pricing determined?
The Enterprise plan offers custom solutions for organizations requiring advanced security, control, and customization. Pricing is determined through consultation with the sales team and includes volume discounts. Contact sales for details.
Are there flexible billing options available?
Yes, Spinach AI offers both monthly and annual billing cycles, allowing teams to choose the payment schedule that best fits their needs. Annual billing provides a 34% discount on the Business plan. See pricing options.
Is there a free trial or free plan available?
Yes, Spinach AI offers a free Starter plan that allows users to try unlimited meeting recording, transcription, and basic AI summaries at no cost. Start for free.
Features & Capabilities
What features does Spinach AI offer?
Spinach AI provides automated note-taking, meeting recording in up to 100 languages, transcription, action item management, AI-powered meeting summaries, and automation for tasks like recap emails and CRM updates. It also offers advanced AI insights, customizable solutions for different teams, and seamless integrations with popular tools. Learn more.
Does Spinach AI support automated note-taking?
Yes, Spinach AI automatically captures meeting notes, action items, and outcomes, allowing users to focus on discussions without manual note-taking. This feature is especially valuable for roles like Agile Coaches, Scrum Masters, and Sales Professionals. See details.
Can Spinach AI generate meeting summaries and action items?
Yes, Spinach AI provides concise meeting summaries and tracks action items automatically, ensuring key points and decisions are documented and followed up on. Learn more.
What integrations does Spinach AI offer?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. See the full list.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available across all plans. The API allows users to access transcripts and AI-generated summaries for integration and automation. More info.
What technical documentation is available for Spinach AI?
Spinach AI provides comprehensive technical documentation, including printed and digital instructions, online help files, user manuals, and in-depth technical guides. Access these resources at the Help Center.
How does Spinach AI help with workflow efficiency?
Spinach AI streamlines workflows by automating administrative tasks, integrating with project management and CRM tools, and providing instant documentation and action item tracking. This reduces manual work and improves team productivity. Learn more.
Does Spinach AI support multiple languages for meeting recording?
Yes, Spinach AI can record meetings in up to 100 languages, making it suitable for global teams and organizations with diverse language needs. See details.
Competition & Comparison
How does Spinach AI compare to Descript?
Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams, which Descript does not specialize in. See comparison.
How does Spinach AI differ from Fireflies.ai?
Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights, making it more versatile for team collaboration. Learn more.
What makes Spinach AI different from Otter.ai?
Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams, enhancing productivity and collaboration. See details.
How does Spinach AI compare to Meetgeek?
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Learn more.
What are the advantages of Spinach AI over Supernormal?
Supernormal focuses on meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. See comparison.
How does Spinach AI compare to Trint and Sonix?
Trint and Sonix specialize in transcription and translation services. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Learn more.
Why choose Spinach AI over other AI meeting tools?
Spinach AI stands out due to its tailored features for different roles, enhanced productivity through automation, advanced AI-powered insights, seamless integrations, and customizable solutions. Customer testimonials highlight its specificity and positive impact on workflows. See why teams choose Spinach AI.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is trusted by companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. See customer stories.
What problems does Spinach AI solve?
Spinach AI addresses challenges such as manual note-taking, repetitive administrative tasks, workflow inefficiencies, difficulty uncovering insights from user feedback, and collaboration issues across distributed teams. Learn more.
How does Spinach AI help different roles within a company?
Spinach AI offers tailored features for each role: Product Managers get PRD generation and roadmap automation; Sales Teams benefit from CRM integrations and buyer insights; Customer Success Teams automate onboarding and check-ins; Engineering Teams use sprint planning and standup automation; HR and Recruiting Teams get meeting insights and hiring automation; Marketing Teams streamline campaign planning and reviews. See use cases.
What business impact can customers expect from using Spinach AI?
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Spinach AI automates manual processes and enables teams to focus on strategic work. See business impact.
Can you share any customer success stories with Spinach AI?
Yes, customers like Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have reported improved team alignment, workflow efficiency, and communication using Spinach AI. Read testimonials.
How easy is it to implement Spinach AI?
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Free account setup, onboarding programs, dedicated customer success managers, and a comprehensive Help Center ensure a smooth start. Get started.
What feedback have customers given about Spinach AI's ease of use?
Customers praise Spinach AI for its intuitive interface and seamless integration. For example, Josh Guttman (Altrio) calls it "easy to install and intuitive," and Dan Robidoux (Careviso) says it's "so natural and easy to use." See more feedback.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. See certifications.
How does Spinach AI protect customer data?
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software to safeguard data. The platform enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training. Learn more.
Is Spinach AI compliant with GDPR and HIPAA?
Yes, Spinach AI is fully compliant with GDPR and HIPAA, meeting European data protection regulations and standards for protecting sensitive health information. See compliance details.
Does Spinach AI undergo independent security audits?
Yes, Spinach AI's security program undergoes regular third-party audits to maintain compliance and reliability. See trust center.
How does Spinach AI ensure privacy with AI subprocessors?
Spinach AI enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training. Vendors are held to high standards through regularly-reviewed agreements. Learn more.
Support & Implementation
What support resources are available for Spinach AI users?
Spinach AI offers a comprehensive Help Center, onboarding programs for Business and Enterprise plans, dedicated customer success managers, and priority support for all paid plans. Access support.
How can I get started with Spinach AI?
You can sign up for a free account and start exploring Spinach AI immediately. For step-by-step instructions, visit the AI setup page. Business and Enterprise customers receive onboarding and dedicated support. Start now.
Is there onboarding support for new teams?
Yes, onboarding programs are available for Business and Enterprise plans, ensuring a smooth implementation process for teams of all sizes. Learn more.
How quickly can a company implement Spinach AI?
Spinach AI is designed for rapid adoption. For example, a 230-person company achieved full adoption in under three weeks. See case study.
How can I contact Spinach AI sales or support?
You can schedule a meeting with the sales team via the Calendly link or access support through the Help Center. Book a demo | Help Center.
Product Information
What is Spinach AI?
Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows by automating note-taking, meeting summaries, action item tracking, and integrating with popular collaboration tools. Learn more.
What is the primary purpose of Spinach AI?
The primary purpose of Spinach AI is to improve workplace experiences by fostering feedback, transparency, and trust, while enhancing collaboration and productivity through automation and AI-powered insights. See details.
Who are some of Spinach AI's customers?
Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple, among others. See customer list.
What are the key capabilities and benefits of Spinach AI?
Key capabilities include automated note-taking, workflow automation, AI-powered insights, customizable solutions for different teams, enhanced collaboration, and improved customer engagement. These features help teams work smarter and achieve better outcomes. Learn more.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Pricing & Plans
What does the Starter plan cost?
The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. This plan is ideal for individuals or small teams looking to try Spinach AI's core features at no cost. Learn more.
What features are included in the Pro plan and how much does it cost?
The Pro plan operates on a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and provides advanced AI features beyond the Starter plan. See full details.
How much does the Business plan cost and what does it include?
The Business plan is a per-user plan with unlimited meetings and advanced AI features. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. This plan is suitable for growing teams needing advanced collaboration and automation. More info.
What is included in the Enterprise plan and how is pricing determined?
The Enterprise plan offers custom solutions for organizations requiring advanced security, control, and customization. Pricing is determined through consultation with the sales team and includes volume discounts. Contact sales for details.
Are there flexible billing options available?
Yes, Spinach AI offers both monthly and annual billing cycles, allowing teams to choose the payment schedule that best fits their needs. Annual billing provides a 34% discount on the Business plan. See pricing options.
Is there a free trial or free plan available?
Yes, Spinach AI offers a free Starter plan that allows users to try unlimited meeting recording, transcription, and basic AI summaries at no cost. Start for free.
Features & Capabilities
What features does Spinach AI offer?
Spinach AI provides automated note-taking, meeting recording in up to 100 languages, transcription, action item management, AI-powered meeting summaries, and automation for tasks like recap emails and CRM updates. It also offers advanced AI insights, customizable solutions for different teams, and seamless integrations with popular tools. Learn more.
Does Spinach AI support automated note-taking?
Yes, Spinach AI automatically captures meeting notes, action items, and outcomes, allowing users to focus on discussions without manual note-taking. This feature is especially valuable for roles like Agile Coaches, Scrum Masters, and Sales Professionals. See details.
Can Spinach AI generate meeting summaries and action items?
Yes, Spinach AI provides concise meeting summaries and tracks action items automatically, ensuring key points and decisions are documented and followed up on. Learn more.
What integrations does Spinach AI offer?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. See the full list.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available across all plans. The API allows users to access transcripts and AI-generated summaries for integration and automation. More info.
What technical documentation is available for Spinach AI?
Spinach AI provides comprehensive technical documentation, including printed and digital instructions, online help files, user manuals, and in-depth technical guides. Access these resources at the Help Center.
How does Spinach AI help with workflow efficiency?
Spinach AI streamlines workflows by automating administrative tasks, integrating with project management and CRM tools, and providing instant documentation and action item tracking. This reduces manual work and improves team productivity. Learn more.
Does Spinach AI support multiple languages for meeting recording?
Yes, Spinach AI can record meetings in up to 100 languages, making it suitable for global teams and organizations with diverse language needs. See details.
Competition & Comparison
How does Spinach AI compare to Descript?
Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams, which Descript does not specialize in. See comparison.
How does Spinach AI differ from Fireflies.ai?
Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights, making it more versatile for team collaboration. Learn more.
What makes Spinach AI different from Otter.ai?
Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams, enhancing productivity and collaboration. See details.
How does Spinach AI compare to Meetgeek?
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Learn more.
What are the advantages of Spinach AI over Supernormal?
Supernormal focuses on meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. See comparison.
How does Spinach AI compare to Trint and Sonix?
Trint and Sonix specialize in transcription and translation services. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Learn more.
Why choose Spinach AI over other AI meeting tools?
Spinach AI stands out due to its tailored features for different roles, enhanced productivity through automation, advanced AI-powered insights, seamless integrations, and customizable solutions. Customer testimonials highlight its specificity and positive impact on workflows. See why teams choose Spinach AI.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is trusted by companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. See customer stories.
What problems does Spinach AI solve?
Spinach AI addresses challenges such as manual note-taking, repetitive administrative tasks, workflow inefficiencies, difficulty uncovering insights from user feedback, and collaboration issues across distributed teams. Learn more.
How does Spinach AI help different roles within a company?
Spinach AI offers tailored features for each role: Product Managers get PRD generation and roadmap automation; Sales Teams benefit from CRM integrations and buyer insights; Customer Success Teams automate onboarding and check-ins; Engineering Teams use sprint planning and standup automation; HR and Recruiting Teams get meeting insights and hiring automation; Marketing Teams streamline campaign planning and reviews. See use cases.
What business impact can customers expect from using Spinach AI?
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. Spinach AI automates manual processes and enables teams to focus on strategic work. See business impact.
Can you share any customer success stories with Spinach AI?
Yes, customers like Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have reported improved team alignment, workflow efficiency, and communication using Spinach AI. Read testimonials.
How easy is it to implement Spinach AI?
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Free account setup, onboarding programs, dedicated customer success managers, and a comprehensive Help Center ensure a smooth start. Get started.
What feedback have customers given about Spinach AI's ease of use?
Customers praise Spinach AI for its intuitive interface and seamless integration. For example, Josh Guttman (Altrio) calls it "easy to install and intuitive," and Dan Robidoux (Careviso) says it's "so natural and easy to use." See more feedback.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. See certifications.
How does Spinach AI protect customer data?
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software to safeguard data. The platform enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training. Learn more.
Is Spinach AI compliant with GDPR and HIPAA?
Yes, Spinach AI is fully compliant with GDPR and HIPAA, meeting European data protection regulations and standards for protecting sensitive health information. See compliance details.
Does Spinach AI undergo independent security audits?
Yes, Spinach AI's security program undergoes regular third-party audits to maintain compliance and reliability. See trust center.
How does Spinach AI ensure privacy with AI subprocessors?
Spinach AI enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training. Vendors are held to high standards through regularly-reviewed agreements. Learn more.
Support & Implementation
What support resources are available for Spinach AI users?
Spinach AI offers a comprehensive Help Center, onboarding programs for Business and Enterprise plans, dedicated customer success managers, and priority support for all paid plans. Access support.
How can I get started with Spinach AI?
You can sign up for a free account and start exploring Spinach AI immediately. For step-by-step instructions, visit the AI setup page. Business and Enterprise customers receive onboarding and dedicated support. Start now.
Is there onboarding support for new teams?
Yes, onboarding programs are available for Business and Enterprise plans, ensuring a smooth implementation process for teams of all sizes. Learn more.
How quickly can a company implement Spinach AI?
Spinach AI is designed for rapid adoption. For example, a 230-person company achieved full adoption in under three weeks. See case study.
How can I contact Spinach AI sales or support?
You can schedule a meeting with the sales team via the Calendly link or access support through the Help Center. Book a demo | Help Center.
Product Information
What is Spinach AI?
Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows by automating note-taking, meeting summaries, action item tracking, and integrating with popular collaboration tools. Learn more.
What is the primary purpose of Spinach AI?
The primary purpose of Spinach AI is to improve workplace experiences by fostering feedback, transparency, and trust, while enhancing collaboration and productivity through automation and AI-powered insights. See details.
Who are some of Spinach AI's customers?
Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple, among others. See customer list.
What are the key capabilities and benefits of Spinach AI?
Key capabilities include automated note-taking, workflow automation, AI-powered insights, customizable solutions for different teams, enhanced collaboration, and improved customer engagement. These features help teams work smarter and achieve better outcomes. Learn more.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).