Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, generates action items, and streamlines workflows by integrating with tools like Zoom, Slack, Jira, and Salesforce. Spinach AI is designed to support various teams—including product management, sales, engineering, marketing, customer success, and finance—by reducing administrative burdens and enabling data-driven decision-making. Learn more.
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with popular collaboration tools, and tailored solutions for different roles such as product managers, sales, engineering, and more. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. Learn more about API access.
Features & Capabilities
What problems does Spinach AI solve?
Spinach AI addresses several pain points, including the distraction of manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and challenges in team collaboration. By automating these processes and integrating with existing tools, Spinach AI helps teams focus on impactful work and make data-driven decisions. Read more.
What integrations does Spinach AI support?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and other popular collaboration and project management tools, enabling seamless workflow automation and team alignment. See all integrations.
How does Spinach AI help different types of teams?
Spinach AI offers tailored solutions for various teams: product managers benefit from automated roadmap meetings and PRD generation; sales teams get CRM integrations and buyer insights; engineering teams use sprint planning and ticket management; HR and recruiting teams receive meeting insights; and customer success teams automate onboarding and follow-ups. Learn more about team solutions.
What are some real-world use cases for Spinach AI?
Spinach AI is used for automating meeting notes and action items, streamlining administrative tasks, improving workflow efficiency, uncovering insights from user feedback, and enhancing collaboration across distributed teams. Case studies include sales cycle management at Infinite Ranges, customer engagement at AlfaDocs, workflow improvements at Authvia, and team alignment at EDB. See customer stories.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption for data security and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For the SOC 2 report, contact [email protected]. Learn more about security.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. User data is never used for training AI models, and strict privacy standards are maintained. Additional security features include SAML SSO, SCIM user provisioning, admin portal controls, and customizable data retention policies. Read more about data protection.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is especially valuable for organizations seeking to automate workflows, improve collaboration, and reduce time spent on administrative tasks. See all roles.
What business impact can customers expect from Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, improved customer engagement, and data-driven decision-making. Spinach AI automates note-taking, action item tracking, and administrative tasks, freeing teams to focus on strategic work and driving business growth. Learn more about business impact.
What industries use Spinach AI?
Spinach AI is used in sales, customer success, technology, revenue operations, consulting, and healthcare technology. Case studies feature companies like Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See industry examples.
Customer Success & Testimonials
What feedback have customers given about Spinach AI?
Customers consistently praise Spinach AI for its ease of use, seamless integrations, and productivity improvements. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," while Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team." Matt Filion (Authvia) notes drastic improvements in productivity and organization. Read more testimonials.
Can you share specific customer success stories?
Yes. Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing for notes. Sergio (AlfaDocs) automates meeting recaps and follow-ups, reducing admin workload. Matt Filion (Authvia) reports improved team organization. Jason Oliver (Product Director) values AI-powered analysis for product management. Kushal Birje (EDB) highlights team alignment and process simplification. See all case studies.
Getting Started & Implementation
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy setup. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately—no complex IT involvement required. Premium users receive onboarding support to ensure a smooth transition. See onboarding details.
What training and support resources are available?
Spinach AI offers an onboarding program for premium users, a dedicated Customer Success Manager, priority support, and a comprehensive Help Center. These resources ensure customers can efficiently adopt and maximize the platform's value. Visit the Help Center.
How long does it take to implement Spinach AI?
Implementation is nearly instant—users can sign up, connect their calendars, and begin using Spinach AI right away. No complex IT setup is required, and onboarding support is available for premium plans. Learn more about setup.
Support & Maintenance
What customer support is available after purchase?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center. These resources ensure prompt assistance, smooth onboarding, and ongoing support for all users. Access support.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI ensures smooth operation through priority support, dedicated Customer Success Managers for premium users, onboarding programs, and a Help Center with troubleshooting guides. These resources help customers address maintenance, upgrades, and technical issues efficiently. Learn more.
Competition & Differentiation
How does Spinach AI differ from other AI meeting tools?
Spinach AI stands out with tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions for various teams. Customer testimonials highlight unmatched specificity and productivity improvements compared to generic alternatives. See how Spinach AI compares.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, automation of administrative tasks, advanced AI insights, seamless integrations, and proven impact on productivity and collaboration. Testimonials from product directors, sales executives, and customer success managers reinforce Spinach AI's ability to address unique pain points and deliver measurable results. Learn more.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, generates action items, and streamlines workflows by integrating with tools like Zoom, Slack, Jira, and Salesforce. Spinach AI is designed to support various teams—including product management, sales, engineering, marketing, customer success, and finance—by reducing administrative burdens and enabling data-driven decision-making. Learn more.
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with popular collaboration tools, and tailored solutions for different roles such as product managers, sales, engineering, and more. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. Learn more about API access.
Features & Capabilities
What problems does Spinach AI solve?
Spinach AI addresses several pain points, including the distraction of manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and challenges in team collaboration. By automating these processes and integrating with existing tools, Spinach AI helps teams focus on impactful work and make data-driven decisions. Read more.
What integrations does Spinach AI support?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and other popular collaboration and project management tools, enabling seamless workflow automation and team alignment. See all integrations.
How does Spinach AI help different types of teams?
Spinach AI offers tailored solutions for various teams: product managers benefit from automated roadmap meetings and PRD generation; sales teams get CRM integrations and buyer insights; engineering teams use sprint planning and ticket management; HR and recruiting teams receive meeting insights; and customer success teams automate onboarding and follow-ups. Learn more about team solutions.
What are some real-world use cases for Spinach AI?
Spinach AI is used for automating meeting notes and action items, streamlining administrative tasks, improving workflow efficiency, uncovering insights from user feedback, and enhancing collaboration across distributed teams. Case studies include sales cycle management at Infinite Ranges, customer engagement at AlfaDocs, workflow improvements at Authvia, and team alignment at EDB. See customer stories.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption for data security and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For the SOC 2 report, contact [email protected]. Learn more about security.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. User data is never used for training AI models, and strict privacy standards are maintained. Additional security features include SAML SSO, SCIM user provisioning, admin portal controls, and customizable data retention policies. Read more about data protection.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is especially valuable for organizations seeking to automate workflows, improve collaboration, and reduce time spent on administrative tasks. See all roles.
What business impact can customers expect from Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, improved customer engagement, and data-driven decision-making. Spinach AI automates note-taking, action item tracking, and administrative tasks, freeing teams to focus on strategic work and driving business growth. Learn more about business impact.
What industries use Spinach AI?
Spinach AI is used in sales, customer success, technology, revenue operations, consulting, and healthcare technology. Case studies feature companies like Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See industry examples.
Customer Success & Testimonials
What feedback have customers given about Spinach AI?
Customers consistently praise Spinach AI for its ease of use, seamless integrations, and productivity improvements. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," while Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team." Matt Filion (Authvia) notes drastic improvements in productivity and organization. Read more testimonials.
Can you share specific customer success stories?
Yes. Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing for notes. Sergio (AlfaDocs) automates meeting recaps and follow-ups, reducing admin workload. Matt Filion (Authvia) reports improved team organization. Jason Oliver (Product Director) values AI-powered analysis for product management. Kushal Birje (EDB) highlights team alignment and process simplification. See all case studies.
Getting Started & Implementation
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy setup. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately—no complex IT involvement required. Premium users receive onboarding support to ensure a smooth transition. See onboarding details.
What training and support resources are available?
Spinach AI offers an onboarding program for premium users, a dedicated Customer Success Manager, priority support, and a comprehensive Help Center. These resources ensure customers can efficiently adopt and maximize the platform's value. Visit the Help Center.
How long does it take to implement Spinach AI?
Implementation is nearly instant—users can sign up, connect their calendars, and begin using Spinach AI right away. No complex IT setup is required, and onboarding support is available for premium plans. Learn more about setup.
Support & Maintenance
What customer support is available after purchase?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center. These resources ensure prompt assistance, smooth onboarding, and ongoing support for all users. Access support.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI ensures smooth operation through priority support, dedicated Customer Success Managers for premium users, onboarding programs, and a Help Center with troubleshooting guides. These resources help customers address maintenance, upgrades, and technical issues efficiently. Learn more.
Competition & Differentiation
How does Spinach AI differ from other AI meeting tools?
Spinach AI stands out with tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions for various teams. Customer testimonials highlight unmatched specificity and productivity improvements compared to generic alternatives. See how Spinach AI compares.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, automation of administrative tasks, advanced AI insights, seamless integrations, and proven impact on productivity and collaboration. Testimonials from product directors, sales executives, and customer success managers reinforce Spinach AI's ability to address unique pain points and deliver measurable results. Learn more.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
