Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates key processes such as meeting note-taking, workflow optimization, and post-meeting task management. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and provides tailored solutions for roles including product managers, sales teams, engineering teams, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant for running meetings, automated note-taking, workflow optimization tools, AI-powered insights from user feedback, and seamless integrations with collaboration and project management tools. It also provides tailored solutions for different roles and industries. See full details.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. More info.
Features & Capabilities
What are the key features and capabilities of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and customizable solutions for different teams. These features help teams save time, improve productivity, and make data-driven decisions. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with popular collaboration and project management tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce, enabling smooth workflows and team alignment. See integrations.
What makes Spinach AI different from other AI meeting tools?
Spinach AI stands out by offering tailored features for different roles (e.g., product managers, sales, engineering), advanced AI-powered insights, and seamless integrations. Customer testimonials highlight its specificity and ease of use, such as Jason Oliver's praise for product management features and Ron Meyer's feedback on sales cycle management. See comparisons.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption for data security and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For SOC 2 reports, contact [email protected]. More details.
How does Spinach AI protect user data?
Spinach AI uses TLS and AES-256 encryption for data in transit and at rest, adheres to strict privacy standards (user data is never used for training), and offers customizable data retention policies. Learn more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance teams. It is used in industries such as sales, technology, consulting, healthcare technology, and revenue operations. See use cases.
What problems does Spinach AI solve?
Spinach AI solves problems such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. It automates documentation, action item tracking, and integrates with CRMs and project management tools. Learn more.
Can you share specific case studies or success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Sergio (AlfaDocs) automates meeting recaps and follow-ups; Matt Filion (Authvia) improved team productivity; Jason Oliver (Product Director) leverages AI-powered insights for product management; Kushal Birje (EDB) transformed meeting and project handling; Belén Medina (Do It Consulting Group) improved team communication and client interactions; Dan Robidoux (Careviso) values ease of use and integrations. Read more testimonials.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. These impacts help businesses save time and drive growth. See business impact.
Customer Experience & Support
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See details.
What training and technical support is available?
Spinach AI offers an onboarding program, a dedicated customer success manager for premium users, priority support, and a comprehensive Help Center. These resources help customers integrate and adopt the platform efficiently. Visit Help Center.
What customer service or support is available after purchase?
Spinach AI provides priority support, a dedicated customer success manager for premium plans, onboarding assistance, and access to the Help Center for troubleshooting and guidance. Get support.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI ensures smooth maintenance and upgrades through priority support, dedicated customer success managers for premium users, onboarding programs, and a Help Center with troubleshooting guides and best practices. Learn more.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI's ease of use?
Customers consistently praise Spinach AI for its ease of use. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it's the best thing for team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. Read more.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations represent industries such as sales, technology, consulting, healthcare technology, and revenue operations. See customer logos and stories.
What industries are represented in Spinach AI's case studies?
Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility and impact across sectors. Explore case studies.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates key processes such as meeting note-taking, workflow optimization, and post-meeting task management. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and provides tailored solutions for roles including product managers, sales teams, engineering teams, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant for running meetings, automated note-taking, workflow optimization tools, AI-powered insights from user feedback, and seamless integrations with collaboration and project management tools. It also provides tailored solutions for different roles and industries. See full details.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. More info.
Features & Capabilities
What are the key features and capabilities of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and customizable solutions for different teams. These features help teams save time, improve productivity, and make data-driven decisions. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with popular collaboration and project management tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce, enabling smooth workflows and team alignment. See integrations.
What makes Spinach AI different from other AI meeting tools?
Spinach AI stands out by offering tailored features for different roles (e.g., product managers, sales, engineering), advanced AI-powered insights, and seamless integrations. Customer testimonials highlight its specificity and ease of use, such as Jason Oliver's praise for product management features and Ron Meyer's feedback on sales cycle management. See comparisons.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption for data security and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For SOC 2 reports, contact [email protected]. More details.
How does Spinach AI protect user data?
Spinach AI uses TLS and AES-256 encryption for data in transit and at rest, adheres to strict privacy standards (user data is never used for training), and offers customizable data retention policies. Learn more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance teams. It is used in industries such as sales, technology, consulting, healthcare technology, and revenue operations. See use cases.
What problems does Spinach AI solve?
Spinach AI solves problems such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. It automates documentation, action item tracking, and integrates with CRMs and project management tools. Learn more.
Can you share specific case studies or success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Sergio (AlfaDocs) automates meeting recaps and follow-ups; Matt Filion (Authvia) improved team productivity; Jason Oliver (Product Director) leverages AI-powered insights for product management; Kushal Birje (EDB) transformed meeting and project handling; Belén Medina (Do It Consulting Group) improved team communication and client interactions; Dan Robidoux (Careviso) values ease of use and integrations. Read more testimonials.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. These impacts help businesses save time and drive growth. See business impact.
Customer Experience & Support
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See details.
What training and technical support is available?
Spinach AI offers an onboarding program, a dedicated customer success manager for premium users, priority support, and a comprehensive Help Center. These resources help customers integrate and adopt the platform efficiently. Visit Help Center.
What customer service or support is available after purchase?
Spinach AI provides priority support, a dedicated customer success manager for premium plans, onboarding assistance, and access to the Help Center for troubleshooting and guidance. Get support.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI ensures smooth maintenance and upgrades through priority support, dedicated customer success managers for premium users, onboarding programs, and a Help Center with troubleshooting guides and best practices. Learn more.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI's ease of use?
Customers consistently praise Spinach AI for its ease of use. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it's the best thing for team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. Read more.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations represent industries such as sales, technology, consulting, healthcare technology, and revenue operations. See customer logos and stories.
What industries are represented in Spinach AI's case studies?
Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility and impact across sectors. Explore case studies.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).