Frequently Asked Questions
Features & Capabilities
What is the Linear integration with Spinach AI and how does it work?
The Linear integration allows you to create, update, and view Linear issues directly from Spinach AI. You can push next-steps from Spinach AI into Linear as tasks, keeping colleagues informed about project and issue status. To create a Linear issue, simply generate a Next Step in Spinach AI, click the integration icon, and fill in the required fields. Linear links pasted in any rich text field on your Spinach AI agenda will show a preview with key properties such as description, status, assignee, and target dates. Learn more.
What other integrations does Spinach AI support?
Spinach AI supports a wide range of integrations to streamline workflows, including project management tools (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM tools (HubSpot, Salesforce, Zoho, Attio), video conferencing (Zoom, Google Meet, Microsoft Teams, Webex), collaboration tools (Slack, Confluence), automation (Zapier), calendar tools (Google Calendar, Microsoft Calendar), and others like NetSuite, SAP, and Affinity. See the full list.
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations, and tailored solutions for different roles. It captures meeting notes and action items automatically, generates sprint plans and PRDs, analyzes user feedback, and integrates with popular tools for smooth collaboration. Learn more.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered summaries. See pricing details.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance teams. It helps these professionals automate workflows, improve collaboration, and focus on impactful work. See all roles.
What problems does Spinach AI solve for teams?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and maintaining team alignment. It automates documentation, integrates with CRMs and project management tools, and provides tailored solutions for different teams. Learn more.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, freeing up time for strategic work and driving business growth. See business impact.
Can you share specific case studies or success stories of customers using Spinach AI?
Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles, Sergio (AlfaDocs) automates meeting follow-ups, and Matt Filion (Authvia) improved team productivity. Read more testimonials.
What feedback have customers given about the ease of use of Spinach AI?
Customers consistently praise Spinach AI for its ease of use. Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it improved team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See more feedback.
Technical Requirements & Implementation
How do you configure the Linear integration in Spinach AI?
To configure Linear, create a Next Step in Spinach AI, click the integration icon next to the due date, select Linear, authenticate your account, and fill in the required fields. For link previews, paste your Linear Issue URL in any rich text field on your Spinach AI agenda. Setup guide.
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick setup. Users can sign up using Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required, and premium users receive onboarding support for a smooth transition. Get started.
What training and technical support is available to help customers get started?
Spinach AI provides an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a comprehensive Help Center. These resources ensure customers have the guidance and tools needed for successful adoption. Visit Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective support. Learn more.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For SOC 2 reports, contact [email protected]. See security details.
How does Spinach AI protect user data?
Spinach AI uses TLS and AES-256 encryption for data in transit and at rest, never uses customer data for training, and offers advanced security features like SAML SSO, SCIM, and custom data retention policies. Learn more.
Competition & Comparison
How does Spinach AI compare to other AI meeting and workflow tools?
Spinach AI stands out for its tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its specificity and productivity benefits. See comparisons.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Real-world testimonials from product management, sales, and customer success professionals demonstrate its impact and ease of use. Learn more.
Support & Implementation
What customer service or support is available after purchasing Spinach AI?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center for ongoing assistance. These resources ensure customers can use Spinach AI efficiently and resolve any issues quickly. Get support.
Industries & Customer Proof
Which industries are represented in Spinach AI's case studies?
Industries include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers such as Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso have shared success stories. See case studies.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations use Spinach AI to improve workflows, communication, and productivity. See customer logos and stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Features & Capabilities
What is the Linear integration with Spinach AI and how does it work?
The Linear integration allows you to create, update, and view Linear issues directly from Spinach AI. You can push next-steps from Spinach AI into Linear as tasks, keeping colleagues informed about project and issue status. To create a Linear issue, simply generate a Next Step in Spinach AI, click the integration icon, and fill in the required fields. Linear links pasted in any rich text field on your Spinach AI agenda will show a preview with key properties such as description, status, assignee, and target dates. Learn more.
What other integrations does Spinach AI support?
Spinach AI supports a wide range of integrations to streamline workflows, including project management tools (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM tools (HubSpot, Salesforce, Zoho, Attio), video conferencing (Zoom, Google Meet, Microsoft Teams, Webex), collaboration tools (Slack, Confluence), automation (Zapier), calendar tools (Google Calendar, Microsoft Calendar), and others like NetSuite, SAP, and Affinity. See the full list.
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations, and tailored solutions for different roles. It captures meeting notes and action items automatically, generates sprint plans and PRDs, analyzes user feedback, and integrates with popular tools for smooth collaboration. Learn more.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered summaries. See pricing details.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance teams. It helps these professionals automate workflows, improve collaboration, and focus on impactful work. See all roles.
What problems does Spinach AI solve for teams?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and maintaining team alignment. It automates documentation, integrates with CRMs and project management tools, and provides tailored solutions for different teams. Learn more.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, freeing up time for strategic work and driving business growth. See business impact.
Can you share specific case studies or success stories of customers using Spinach AI?
Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles, Sergio (AlfaDocs) automates meeting follow-ups, and Matt Filion (Authvia) improved team productivity. Read more testimonials.
What feedback have customers given about the ease of use of Spinach AI?
Customers consistently praise Spinach AI for its ease of use. Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it improved team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See more feedback.
Technical Requirements & Implementation
How do you configure the Linear integration in Spinach AI?
To configure Linear, create a Next Step in Spinach AI, click the integration icon next to the due date, select Linear, authenticate your account, and fill in the required fields. For link previews, paste your Linear Issue URL in any rich text field on your Spinach AI agenda. Setup guide.
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick setup. Users can sign up using Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required, and premium users receive onboarding support for a smooth transition. Get started.
What training and technical support is available to help customers get started?
Spinach AI provides an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a comprehensive Help Center. These resources ensure customers have the guidance and tools needed for successful adoption. Visit Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective support. Learn more.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For SOC 2 reports, contact [email protected]. See security details.
How does Spinach AI protect user data?
Spinach AI uses TLS and AES-256 encryption for data in transit and at rest, never uses customer data for training, and offers advanced security features like SAML SSO, SCIM, and custom data retention policies. Learn more.
Competition & Comparison
How does Spinach AI compare to other AI meeting and workflow tools?
Spinach AI stands out for its tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its specificity and productivity benefits. See comparisons.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Real-world testimonials from product management, sales, and customer success professionals demonstrate its impact and ease of use. Learn more.
Support & Implementation
What customer service or support is available after purchasing Spinach AI?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center for ongoing assistance. These resources ensure customers can use Spinach AI efficiently and resolve any issues quickly. Get support.
Industries & Customer Proof
Which industries are represented in Spinach AI's case studies?
Industries include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers such as Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso have shared success stories. See case studies.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations use Spinach AI to improve workflows, communication, and productivity. See customer logos and stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
