Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates meeting note-taking, action item tracking, workflow optimization, and provides AI-powered insights from user feedback. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for different roles such as product managers, sales teams, engineering teams, and more. Learn more.

What products and services does Spinach AI offer?

Spinach AI offers an AI Meeting Assistant that runs meetings, summarizes conversations, and automates post-meeting tasks. It provides automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for various teams. See all features.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan. It provides advanced capabilities for generating and managing transcripts and AI-generated summaries. See pricing details.

Features & Capabilities

What are the key features of Spinach AI?

Key features of Spinach AI include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams. Spinach AI also automates action item tracking and administrative tasks, helping teams focus on impactful work. Explore features.

How does Spinach AI integrate with other tools?

Spinach AI integrates seamlessly with popular collaboration and productivity tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable smooth workflows and ensure that meeting notes, action items, and insights are automatically synced across platforms. See integrations.

What tailored solutions does Spinach AI provide for different teams?

Spinach AI offers tailored solutions for various teams, including automated roadmap meetings and PRD generation for product managers, sprint planning for engineering teams, CRM integrations and buyer insights for sales teams, onboarding and check-ins for customer success teams, and meeting insights for HR and recruiting teams. Learn more.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting teams, customer success teams, sales teams, and finance and accounting teams. It is suitable for companies that prioritize productivity, collaboration, and automation. See target roles.

What core problems does Spinach AI solve?

Spinach AI solves problems such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. It automates documentation, action item tracking, and integrates with CRMs and project management tools to enhance productivity. Learn more.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, allowing teams to focus on strategic work and driving business growth. See business impact.

What are some real-world use cases and success stories for Spinach AI?

Spinach AI has been successfully implemented in sales (Infinite Ranges), customer success (AlfaDocs), technology (Authvia), product management (Jason Oliver), revenue operations (EDB), consulting (Do It Consulting Group), and healthcare technology (Careviso). Customers report improved productivity, better team communication, and streamlined workflows. Read testimonials.

What feedback have customers given about the ease of use of Spinach AI?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Careviso) calls it "natural and easy to use," Belén Medina (Do It Consulting Group) says "Spinach is the best thing that’s happened to our team," and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See more feedback.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare data). It uses TLS and AES-256 encryption for data security and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. See security details.

Implementation & Support

How easy is it to get started with Spinach AI?

Spinach AI is designed for quick and easy implementation. Users can sign up instantly using Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.

What training and technical support is available for Spinach AI?

Spinach AI provides an onboarding program (included in premium plans), a dedicated customer success manager for premium users, priority support, and a Help Center with FAQs and troubleshooting guides. These resources ensure customers can adopt and use Spinach AI effectively. Visit Help Center.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI offers priority support for premium plans, a dedicated customer success manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective troubleshooting for customers. Learn more.

Competition & Differentiation

How does Spinach AI compare to other AI meeting tools?

Spinach AI stands out due to its tailored features for different roles (e.g., product managers, sales teams), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight Spinach AI's unmatched specificity and ability to automate tasks without disrupting workflows. See comparisons.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its tailored solutions, enhanced productivity, advanced AI-powered insights, seamless integrations, and customizable features for different teams. Real-world testimonials from product management, sales, and customer success professionals demonstrate its effectiveness in solving specific pain points and improving team outcomes. Learn more.

Industries & Customer Proof

Which industries are represented in Spinach AI's case studies?

Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers from Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso have shared success stories. See case studies.

Who are some of Spinach AI's customers?

Notable customers include Infinite Ranges (Ron Meyer), AlfaDocs (Sergio), Authvia (Matt Filion), EDB (Kushal Birje), Do It Consulting Group (Belén Medina), and Careviso (Dan Robidoux). These organizations span sales, product management, technology, consulting, and healthcare technology. See customer logos and stories.

Customer Service & Support

What customer service and support options are available after purchasing Spinach AI?

Spinach AI offers priority support for premium plans, a dedicated customer success manager, onboarding programs, and a Help Center with FAQs and troubleshooting guides. These resources ensure customers have the tools and guidance needed for effective use. Visit Help Center.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates meeting note-taking, action item tracking, workflow optimization, and provides AI-powered insights from user feedback. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for different roles such as product managers, sales teams, engineering teams, and more. Learn more.

What products and services does Spinach AI offer?

Spinach AI offers an AI Meeting Assistant that runs meetings, summarizes conversations, and automates post-meeting tasks. It provides automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for various teams. See all features.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan. It provides advanced capabilities for generating and managing transcripts and AI-generated summaries. See pricing details.

Features & Capabilities

What are the key features of Spinach AI?

Key features of Spinach AI include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams. Spinach AI also automates action item tracking and administrative tasks, helping teams focus on impactful work. Explore features.

How does Spinach AI integrate with other tools?

Spinach AI integrates seamlessly with popular collaboration and productivity tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable smooth workflows and ensure that meeting notes, action items, and insights are automatically synced across platforms. See integrations.

What tailored solutions does Spinach AI provide for different teams?

Spinach AI offers tailored solutions for various teams, including automated roadmap meetings and PRD generation for product managers, sprint planning for engineering teams, CRM integrations and buyer insights for sales teams, onboarding and check-ins for customer success teams, and meeting insights for HR and recruiting teams. Learn more.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting teams, customer success teams, sales teams, and finance and accounting teams. It is suitable for companies that prioritize productivity, collaboration, and automation. See target roles.

What core problems does Spinach AI solve?

Spinach AI solves problems such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. It automates documentation, action item tracking, and integrates with CRMs and project management tools to enhance productivity. Learn more.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, allowing teams to focus on strategic work and driving business growth. See business impact.

What are some real-world use cases and success stories for Spinach AI?

Spinach AI has been successfully implemented in sales (Infinite Ranges), customer success (AlfaDocs), technology (Authvia), product management (Jason Oliver), revenue operations (EDB), consulting (Do It Consulting Group), and healthcare technology (Careviso). Customers report improved productivity, better team communication, and streamlined workflows. Read testimonials.

What feedback have customers given about the ease of use of Spinach AI?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Careviso) calls it "natural and easy to use," Belén Medina (Do It Consulting Group) says "Spinach is the best thing that’s happened to our team," and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See more feedback.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare data). It uses TLS and AES-256 encryption for data security and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. See security details.

Implementation & Support

How easy is it to get started with Spinach AI?

Spinach AI is designed for quick and easy implementation. Users can sign up instantly using Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.

What training and technical support is available for Spinach AI?

Spinach AI provides an onboarding program (included in premium plans), a dedicated customer success manager for premium users, priority support, and a Help Center with FAQs and troubleshooting guides. These resources ensure customers can adopt and use Spinach AI effectively. Visit Help Center.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI offers priority support for premium plans, a dedicated customer success manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective troubleshooting for customers. Learn more.

Competition & Differentiation

How does Spinach AI compare to other AI meeting tools?

Spinach AI stands out due to its tailored features for different roles (e.g., product managers, sales teams), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight Spinach AI's unmatched specificity and ability to automate tasks without disrupting workflows. See comparisons.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its tailored solutions, enhanced productivity, advanced AI-powered insights, seamless integrations, and customizable features for different teams. Real-world testimonials from product management, sales, and customer success professionals demonstrate its effectiveness in solving specific pain points and improving team outcomes. Learn more.

Industries & Customer Proof

Which industries are represented in Spinach AI's case studies?

Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers from Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso have shared success stories. See case studies.

Who are some of Spinach AI's customers?

Notable customers include Infinite Ranges (Ron Meyer), AlfaDocs (Sergio), Authvia (Matt Filion), EDB (Kushal Birje), Do It Consulting Group (Belén Medina), and Careviso (Dan Robidoux). These organizations span sales, product management, technology, consulting, and healthcare technology. See customer logos and stories.

Customer Service & Support

What customer service and support options are available after purchasing Spinach AI?

Spinach AI offers priority support for premium plans, a dedicated customer success manager, onboarding programs, and a Help Center with FAQs and troubleshooting guides. These resources ensure customers have the tools and guidance needed for effective use. Visit Help Center.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

· 11 mins · Management Skills

9 One-on-one meeting templates

9 different types of one-on-one meetings that are probably already in your calendar 🗓 and what you should add to your next agenda.

Avatar of Shannon Maloney Shannon Maloney

One-on-one meetings are the most important opportunities for managers to give and get feedback, build trust and discuss growth and development with their direct reports. While every team member is different (and your one-on-ones should be tailored to each person!) here are 9 different types of one-on-one meeting templates to jump-start your next conversation.

Jump to a template:

first one-on-one with a new employee meeting agenda template

First one-on-one meeting

In your first meeting with a new or inherited employee, what do you discuss to lay the foundation for a productive working relationship? Instead of sharing historical context on the team or company, use this initial meeting to learn as much as you can about how your new report likes to work, who they are outside of the office and what success looks like to them:

  • What do you like to do outside of work?
  • How do you like to communicate? (Phone, email, Slack, etc.)
  • What time of day do you do your best work?
  • What kind of projects are you most excited to work on?
  • What are your 1 year, 3-year, and 5-year career goals?
  • What does success look like for you in 30 days?

👉 Try this template in Spinach AI.

Weekly one-on-one meeting agenda template

Weekly one-on-one meeting

Recent findings from our 2019 State of one-on-ones survey show that 48.5% of managers have one-on-ones weekly. If you’re a manager having one-on-ones weekly with your team, chances are your agenda will be shorter as you’re syncing more often. Try using these questions to prompt discussions:

  • What has been the highlight and lowlight of your past week?
  • Goals – how are you tracking this past week? Any blockers I can help remove?
  • What, if anything, feels harder than it should be in your day to day work?
  • If there was one thing I could do differently to help you more, what would it be?
  • On a scale of 1-10, how happy are you with your work-life balance? How can we get closer to 10?

👉 Try this template in Spinach AI.

monthly one-on-one meeting agenda template

Monthly one-on-one meeting

With a larger team of direct reports, your one-on-ones might be monthly instead of weekly or bi-weekly. If that’s the case, you’re hopefully syncing up between meetings via other communication tools, but regardless, your agenda will be a bit more robust. Here’s an agenda to keep the conversation focused and not just another status updates:

  • What were your work and non-work highlights this past month?
  • Goals – how are you tracking and feeling about all things numbers/statistics?
  • What, if anything, feels harder than it should be in your day to day work?
  • How have you felt about my level of presence/support over the past month?
  • What is one thing I could experiment with doing differently this month to help you more?

👉 Try this template in Spinach AI.

remote one-on-one meeting agenda template

Remote one-on-one meeting

Managers with remote direct reports face different challenges than on-site managers. Often times they’re coordinating different time zones and using additional technology to facilitate their meetings. This 121 meeting template focuses on engaging remote workers that don’t have the added benefit of things like water-cooler chats, or peer lunches:

  • How are things going?
  • What’s something you’re really jazzed about outside of work?
  • What have you been working on this week?
  • What has been the work highlight/lowlight from the past week?
  • What are you working on next week?
  • Where do you need help?
  • Are you happy with our level of communication? How would you change it?
  • What’s top of mind right now that we haven’t talked about yet?

👉 Try this template in Spinach AI.

skip level meeting agenda template

Skip level one-on-one meeting

One-on-one meetings that skip a level of management are often more infrequent, happening on a monthly or quarterly basis. The intention of the meeting isn’t to get employees to rag on their boss, but rather to share important information with the employee on larger company objectives, get a pulse on how the employee is engaged and collect feedback. Here are 4 items to discuss in a skip level one-on-one:

  • What are you LEAST clear about – in terms of our strategy and goals?
  • What professional goals would you like to accomplish in the next six to 12 months, and what makes you say that?
  • Are you happy in your role? What could make it better for you?
  • What’s one thing we should start, stop and continue doing as a company?

👉 Try this template in Spinach AI.

quarterly performance review one-on-one meeting template

Quarterly performance review one-on-one meeting

Quarterly reviews are unique to every company. Some focus heavily on self-assessments and peer feedback, while others focus on goals and objectives. This template marries performance feedback with goals to prompt a well-rounded discussion:

  • Self-assessment and peer feedback review
  • Performance against objectives
  • Wins, strengths and opportunities to grow
  • Areas for improvement
  • Concerns, questions and clarification

👉 Try this template in Spinach AI.

OKR goal-setting one-on one meeting agenda template

OKR goal setting one-on-one meeting

Depending on your goal-setting framework, if you’re operating under OKRs, it’s crucial that your team dives into each quarter with a complete understanding of what their goals are (and how they ladder up to team and company-wide goals). Planning the quarter with each individual on your team also gives a deeper sense of ownership for the work and metrics that they’re responsible for. Who doesn’t want that?

To kickstart your quarter off on the right foot, here are 5 items to add to your meeting:

  • OKR review for last quarter: Where did we succeed? Where did we fall short? What did we learn?
  • What are 3-5 things you want to accomplish in the next quarter?
  • What key things need to happen in order to achieve those 3-5 goals?
  • What resources, tools and budget do you need to achieve your goals?
  • What could happen in the upcoming quarter that would prevent you from hitting goals?

👉 Try this template in Spinach AI.

peer-to-peer one-on-one meeting agenda template

Peer to peer one-on-one meeting

Peer-to-peer one-on-ones are intended to connect two individuals (cross-functionally or within the same department) who don’t report to one another. The goal of this meeting is to open up channels for feedback and collaboration, outside of an individual’s direct team or from a top-down direction. Cross-funcitonal peer to peer meetings are also a powerful way to break down silos and open up communication channels. For this meeting to be truly effective, add these 4 items to your agenda:

  • What’s one thing I can do to make your job easier?
  • What’s the biggest challenge you and your team are facing?
  • What’s something me or my team can do to improve cross-departmental communication?
  • What’s coming down the pipe in the next 3 months that I should know about?

👉 Try this template in Spinach AI.

salary review one-on-one meeting agenda template

Salary review meeting

While this isn’t a traditional one-on-one meeting and there’s no set cadence, it’s important that you bring some structure to this meeting (if not for you, then at least for your direct report. Salary conversations can be really great conversations, but they can also be incredibly demotivating for employees. No matter what kind of news you’re sharing with your direct report, these 5 items are sure to help you prepare for a better, more smooth conversation:

  • Recap of company compensation philosophy
  • The update
  • The details
  • How does that update feel to you?
  • Questions?

👉 Try this template in Spinach AI.

The ultimate one-on-one meeting

the ultimate one on one meeting agenda template

This 1:1 template is based on findings from the State of High Performing Teams in Tech report. Managing people is hard. This template provides a foundation from which to build trust, support career development, communicate better and empower your team members. The agenda is broken out into 3 sections: topics to discuss every week, periodically and one-off. Here’s what to add to each section:

Every week:

  • Icebreaker
  • OKR & goals check-in (quick 🟢🟡🔴 rating)
  • On a scale of 1-10, how are you feeling this week?
  • Your feedback to me from last week…
  • My feedback to you from last week…
  • Let’s review any next steps from this meeting together before we leave

Periodically:

  • What should we do next quarter to get more traction towards company goals?
  • What professional goals would you like to accomplish in the next 6 to 12 months, and what makes you say that?
  • What’s blocking you from achieving your goals this month? Anything I can do to help?

One and done things:

  • Why we’re doing one-on-ones
  • How to use Spinach AI for one-on-ones
  • What are each other’s communication preferences during work?
  • What’s the best way for sharing feedback with each other?

👉 Try this template in Spinach AI.

For more one-on-one and team meeting templates, check out our gallery of free agenda templates.

Bonus: 20 one-on-one meeting questions for managers and employees

Meeting agenda templates are an incredible source of inspiration. But, as you continue to have more one-on-one meetings, it’s important that your agendas evolve. For an added dose of inspiration, here are 20 tried and tested one-on-one meeting questions that you can add to future meetings:

For managers to ask employees

  • Who’s someone in the company that you’d like to learn more from?
  • What’s one thing we can do to improve the performance of the team?
  • What do you like about our one-on-one meetings? What can be improved?
  • Who on our team deserves a shoutout for their work and why?
  • On a scale of 1-10, how happy are you at work?
  • Are you proud of the work you do here?
  • Do you have any questions that, if answered, would help you in your day-to-day?
  • What, if anything, is stressing you out?
  • If I could improve one skill between this meeting and the next, which would you choose?
  • What “soft skills” do you think I excel at most? What can I work on?

For employees to ask their manager

  • What steps can I take right now to progress my career with the company?
  • What’s a skill you think I can learn that will help me do a better job?
  • What can I do to help improve the performance of the team?
  • What’s something you wish we did better as a team?
  • When’s the best time to get feedback on my work?
  • How am I doing with [this specific thing]?
  • What’s an example of a situation I’ve handled well internally, a situation I’ve handled poorly?
  • After a failure, what do you do to pick yourself up again?
  • What are your biggest challenges leading the team?
  • Do you think I contribute enough in team meetings?

Use Spinach AI to run better one-on-one meetings

What you should do next

You made it to the end of this article! Here are some things you can do now:

  1. You should check out our YouTube channel for more tips on management skills and team building.
  2. Check out Spinach to see how it can help you run a high performing org.
  3. If you found this article helpful, please share it with others on Linkedin or X (Twitter)
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