Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates meeting note-taking, summarizes conversations, manages action items, and streamlines workflows for teams across various industries. Spinach AI also provides AI-powered insights from user feedback, integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for roles such as product managers, engineering teams, sales, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant for running meetings and automating post-meeting tasks, automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different roles including product managers, sales, engineering, marketing, HR, and more. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced capabilities for generating and managing transcripts and AI-generated summaries. See pricing details.
Features & Capabilities
What are the key features and benefits of Spinach AI?
Key features of Spinach AI include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and customizable solutions for different teams. Benefits include increased productivity, streamlined workflows, enhanced collaboration, and data-driven decision-making. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with popular tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce, enabling smooth collaboration and workflow automation across teams. See all integrations.
What makes Spinach AI different from other AI meeting tools?
Spinach AI stands out due to its tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions for various teams. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its specificity and ability to automate administrative tasks, which many generic tools do not offer. See why teams choose Spinach AI.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is ideal for companies seeking to improve productivity, collaboration, and workflow automation. See all use cases.
What problems does Spinach AI solve for teams?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, workflow inefficiencies, difficulty uncovering insights from user feedback, and the need for enhanced collaboration across distributed teams. It automates note-taking, action item tracking, and integrates with project management and CRM tools to streamline operations. Learn more about the problems Spinach AI solves.
Are there real-world examples or case studies of Spinach AI in action?
Yes, Spinach AI has been successfully implemented in industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing to take notes, and Sergio (AlfaDocs) leverages it for automating meeting recaps and follow-ups. Read more customer stories.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, and improved customer engagement. Spinach AI automates repetitive tasks, freeing up time for strategic work and enabling better outcomes across teams. See business impact details.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for healthcare customers). The platform uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. For the SOC 2 report, contact [email protected]. See security details.
How does Spinach AI protect user data?
Spinach AI protects user data with TLS and AES-256 encryption, strict data usage policies (user data is never used for training), and compliance with SOC 2 Type 2, GDPR, and HIPAA standards. Additional security features include SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. Learn more about data protection.
Implementation & Support
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.
What support and training does Spinach AI provide to customers?
Spinach AI offers priority support and a dedicated Customer Success Manager for premium plans, an onboarding program for new users, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed to use Spinach AI effectively. Visit the Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, and an onboarding program to assist with maintenance, upgrades, and troubleshooting. The Help Center offers troubleshooting guides and best practices for all users. See support resources.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI?
Customers consistently praise Spinach AI for its ease of use, seamless integrations, and productivity improvements. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, and Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team." Read more testimonials.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations represent industries such as sales, technology, consulting, and healthcare technology. See customer stories.
What industries are represented in Spinach AI's case studies?
Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility and effectiveness across different sectors. Explore case studies.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform designed to enhance team collaboration and productivity by leveraging artificial intelligence. It automates meeting note-taking, summarizes conversations, manages action items, and streamlines workflows for teams across various industries. Spinach AI also provides AI-powered insights from user feedback, integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for roles such as product managers, engineering teams, sales, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant for running meetings and automating post-meeting tasks, automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different roles including product managers, sales, engineering, marketing, HR, and more. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced capabilities for generating and managing transcripts and AI-generated summaries. See pricing details.
Features & Capabilities
What are the key features and benefits of Spinach AI?
Key features of Spinach AI include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and customizable solutions for different teams. Benefits include increased productivity, streamlined workflows, enhanced collaboration, and data-driven decision-making. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with popular tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce, enabling smooth collaboration and workflow automation across teams. See all integrations.
What makes Spinach AI different from other AI meeting tools?
Spinach AI stands out due to its tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions for various teams. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its specificity and ability to automate administrative tasks, which many generic tools do not offer. See why teams choose Spinach AI.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is ideal for companies seeking to improve productivity, collaboration, and workflow automation. See all use cases.
What problems does Spinach AI solve for teams?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, workflow inefficiencies, difficulty uncovering insights from user feedback, and the need for enhanced collaboration across distributed teams. It automates note-taking, action item tracking, and integrates with project management and CRM tools to streamline operations. Learn more about the problems Spinach AI solves.
Are there real-world examples or case studies of Spinach AI in action?
Yes, Spinach AI has been successfully implemented in industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles without pausing to take notes, and Sergio (AlfaDocs) leverages it for automating meeting recaps and follow-ups. Read more customer stories.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, and improved customer engagement. Spinach AI automates repetitive tasks, freeing up time for strategic work and enabling better outcomes across teams. See business impact details.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for healthcare customers). The platform uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. For the SOC 2 report, contact [email protected]. See security details.
How does Spinach AI protect user data?
Spinach AI protects user data with TLS and AES-256 encryption, strict data usage policies (user data is never used for training), and compliance with SOC 2 Type 2, GDPR, and HIPAA standards. Additional security features include SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. Learn more about data protection.
Implementation & Support
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.
What support and training does Spinach AI provide to customers?
Spinach AI offers priority support and a dedicated Customer Success Manager for premium plans, an onboarding program for new users, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed to use Spinach AI effectively. Visit the Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, and an onboarding program to assist with maintenance, upgrades, and troubleshooting. The Help Center offers troubleshooting guides and best practices for all users. See support resources.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI?
Customers consistently praise Spinach AI for its ease of use, seamless integrations, and productivity improvements. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, and Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team." Read more testimonials.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations represent industries such as sales, technology, consulting, and healthcare technology. See customer stories.
What industries are represented in Spinach AI's case studies?
Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility and effectiveness across different sectors. Explore case studies.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
