Frequently Asked Questions
Pricing & Plans
What does the SoapBox Pro plan cost?
SoapBox Pro starts at $10 per month for small teams of up to 10 users. For more details, visit the pricing page.
Is there a free plan available for SoapBox?
Yes, the basic plan is still free and always will be. SoapBox Basic allows you to manage meeting agendas and notes at no cost.
Can I try SoapBox Pro before paying?
Yes, all new SoapBox users receive a 14-day free trial of SoapBox Pro features with no credit card required. If you upgrade before your trial ends, you may receive a discount.
What happens if my SoapBox Pro trial ends and I don't upgrade?
If your Pro trial ends and you don't upgrade, your Next Steps will still be visible, but you won't be able to assign people or due dates to existing Next Steps, nor add new ones. You will still have access to all free features, including one-on-one and team meeting agendas and notes.
How do I upgrade to SoapBox Pro?
To upgrade, log into SoapBox via the web app, click your account info in the top right, and select "Billing." You can also use any "Upgrade Now" button on the site or Today page.
What is the pricing model for Spinach AI?
Spinach AI offers a Starter (free) plan, a Pro plan starting at $2.90 per meeting hour, a Business plan at $19/user/month (annual) or $29/user/month (monthly), and an Enterprise plan with custom pricing. For full details, visit the Spinach AI pricing page.
Is there an API available and what plans include it?
Yes, Spinach AI offers a Transcript & AI Summary API. It's included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. See the pricing page for more details.
Features & Capabilities
What is the Next Steps feature in SoapBox Pro?
Next Steps is an action item tracker built into the meeting agenda. It helps teams stay accountable by making action items visible, assigning deadlines, and ensuring nothing falls through the cracks. You can't close agenda items until all action items are complete, and each person's Next Steps are listed on their Today page.
How does the Discussions feature work in SoapBox Pro?
Discussions is an idea management tool for launching AMAs, project kickoffs, and gathering employee feedback. It includes deadlines, commenting, anonymous voting, and easy-to-access archives, making it simple to collect and act on team ideas.
What features are included in SoapBox Basic?
SoapBox Basic includes free access to one-on-one and team meeting agendas, meeting notes, and a central place to manage your meetings.
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, Salesforce, customizable solutions for different teams, and enhanced collaboration features. It also provides action item tracking, meeting summaries, and workflow automation.
What integrations does Spinach AI support?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. See the integrations page for a full list.
Does Spinach AI provide technical documentation?
Yes, Spinach AI offers comprehensive technical documentation, including printed and digital instructions, online help files, technical documentation, and user manuals. Visit the Help Center for more information.
How does Spinach AI automate administrative tasks?
Spinach AI automates tasks such as drafting meeting recaps, proposals, updating CRM systems, and writing recap emails, allowing teams to focus on strategic work instead of manual admin tasks.
Does Spinach AI support action item management?
Yes, Spinach AI tracks and manages action items automatically, ensuring follow-through and accountability after meetings.
Can Spinach AI generate PRDs and user stories?
Yes, Spinach AI offers features for automated PRD (Product Requirements Document) and user story generation, especially useful for product managers.
Use Cases & Benefits
Who can benefit from using SoapBox Pro?
SoapBox Pro is designed for managers who want to improve team accountability, harvest feedback, and streamline meeting follow-up. It's especially useful for remote teams and those seeking better organization and engagement in meetings.
What problems does Spinach AI solve?
Spinach AI solves problems such as manual note-taking during meetings, repetitive administrative tasks, inefficient workflow documentation, difficulty analyzing user feedback, and challenges in team collaboration—especially for distributed teams.
What business impact can customers expect from using Spinach AI?
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency by automating and streamlining meeting and administrative processes.
How does Spinach AI help different roles within a company?
Spinach AI provides tailored features for product managers (automated roadmap meetings, PRD generation), sales teams (CRM integrations, buyer insights), customer success (onboarding automation), engineering (sprint planning), HR/recruiting (meeting insights), and marketing (campaign planning).
Are there customer success stories for Spinach AI?
Yes, customers like Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have praised Spinach AI for improving team alignment, workflow, and communication. See more on the homepage.
Who are some of Spinach AI's customers?
Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple, among others. For more, visit the homepage.
How easy is it to implement Spinach AI?
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Free account setup, onboarding programs, and dedicated customer success managers are available for Business and Enterprise plans.
What feedback have customers given about Spinach AI's ease of use?
Customers have described Spinach AI as intuitive and easy to use. For example, Josh Guttman (CRO at Altrio) and Dan Robidoux (Tech Lead at Careviso) praised its easy installation and helpful integrations. See more testimonials on the homepage.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring high standards for data security and privacy. For more, visit the Security page.
How does Spinach AI protect customer data?
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software. It enforces a zero data retention policy with AI subprocessors and undergoes regular third-party audits. See the trust center for details.
Is Spinach AI compliant with GDPR and HIPAA?
Yes, Spinach AI is compliant with both GDPR and HIPAA, meeting European data protection and health information privacy standards.
Does Spinach AI use customer data for AI model training?
No, Spinach AI enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training.
Competition & Comparison
How does Spinach AI compare to Descript?
Descript is known for audio/video editing and transcription. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams.
How does Spinach AI compare to Fireflies.ai?
Fireflies.ai offers transcription and meeting summaries. Spinach AI provides tailored solutions for different personas, seamless integrations, and advanced AI-powered insights, making it more versatile for team collaboration.
How does Spinach AI compare to Otter.ai?
Otter.ai specializes in fast transcription. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams.
How does Spinach AI compare to Meetgeek?
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams.
How does Spinach AI compare to Supernormal?
Supernormal focuses on meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows.
How does Spinach AI compare to Trint?
Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments.
How does Spinach AI compare to Sonix?
Sonix offers automated transcription and translation. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription.
Support & Implementation
What support resources are available for Spinach AI users?
Spinach AI provides a Help Center with support articles, onboarding programs for Business and Enterprise plans, dedicated customer success managers, and priority support for all paid plans.
How can I get started with Spinach AI?
You can sign up for a free account and start exploring Spinach AI immediately. Step-by-step setup instructions are available on the AI setup page. For personalized demos, you can schedule a meeting with the sales team.
Does Spinach AI offer onboarding assistance?
Yes, onboarding programs and dedicated customer success managers are available for Business and Enterprise plans to ensure a smooth implementation process.
Where can I find technical documentation for Spinach AI?
Technical documentation, user manuals, and help files are available at the Spinach AI Help Center.
Product Information
What is Spinach AI?
Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows. It records meetings, transcribes conversations, summarizes key points, manages action items, and automates administrative tasks.
What is the primary purpose of Spinach AI?
The primary purpose of Spinach AI is to improve workplace experiences by fostering feedback, transparency, and trust, while automating meeting documentation and enhancing collaboration across teams.
What roles and industries is Spinach AI designed for?
Spinach AI is designed for product managers, sales teams, customer success, engineering, HR/recruiting, and marketing teams across industries. It's used by organizations of all sizes, including Netflix, Intercom, HubSpot, and more.
How does Spinach AI differ from other meeting tools?
Spinach AI stands out by offering tailored features for different roles, advanced AI-powered insights, seamless integrations, and customizable solutions, addressing specific pain points for each user segment.
What are the core problems Spinach AI solves for teams?
Spinach AI solves core problems like manual note-taking, administrative overhead, inefficient documentation, lack of actionable insights from meetings, and challenges in team alignment and collaboration.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Pricing & Plans
What does the SoapBox Pro plan cost?
SoapBox Pro starts at $10 per month for small teams of up to 10 users. For more details, visit the pricing page.
Is there a free plan available for SoapBox?
Yes, the basic plan is still free and always will be. SoapBox Basic allows you to manage meeting agendas and notes at no cost.
Can I try SoapBox Pro before paying?
Yes, all new SoapBox users receive a 14-day free trial of SoapBox Pro features with no credit card required. If you upgrade before your trial ends, you may receive a discount.
What happens if my SoapBox Pro trial ends and I don't upgrade?
If your Pro trial ends and you don't upgrade, your Next Steps will still be visible, but you won't be able to assign people or due dates to existing Next Steps, nor add new ones. You will still have access to all free features, including one-on-one and team meeting agendas and notes.
How do I upgrade to SoapBox Pro?
To upgrade, log into SoapBox via the web app, click your account info in the top right, and select "Billing." You can also use any "Upgrade Now" button on the site or Today page.
What is the pricing model for Spinach AI?
Spinach AI offers a Starter (free) plan, a Pro plan starting at $2.90 per meeting hour, a Business plan at $19/user/month (annual) or $29/user/month (monthly), and an Enterprise plan with custom pricing. For full details, visit the Spinach AI pricing page.
Is there an API available and what plans include it?
Yes, Spinach AI offers a Transcript & AI Summary API. It's included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. See the pricing page for more details.
Features & Capabilities
What is the Next Steps feature in SoapBox Pro?
Next Steps is an action item tracker built into the meeting agenda. It helps teams stay accountable by making action items visible, assigning deadlines, and ensuring nothing falls through the cracks. You can't close agenda items until all action items are complete, and each person's Next Steps are listed on their Today page.
How does the Discussions feature work in SoapBox Pro?
Discussions is an idea management tool for launching AMAs, project kickoffs, and gathering employee feedback. It includes deadlines, commenting, anonymous voting, and easy-to-access archives, making it simple to collect and act on team ideas.
What features are included in SoapBox Basic?
SoapBox Basic includes free access to one-on-one and team meeting agendas, meeting notes, and a central place to manage your meetings.
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, Salesforce, customizable solutions for different teams, and enhanced collaboration features. It also provides action item tracking, meeting summaries, and workflow automation.
What integrations does Spinach AI support?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. See the integrations page for a full list.
Does Spinach AI provide technical documentation?
Yes, Spinach AI offers comprehensive technical documentation, including printed and digital instructions, online help files, technical documentation, and user manuals. Visit the Help Center for more information.
How does Spinach AI automate administrative tasks?
Spinach AI automates tasks such as drafting meeting recaps, proposals, updating CRM systems, and writing recap emails, allowing teams to focus on strategic work instead of manual admin tasks.
Does Spinach AI support action item management?
Yes, Spinach AI tracks and manages action items automatically, ensuring follow-through and accountability after meetings.
Can Spinach AI generate PRDs and user stories?
Yes, Spinach AI offers features for automated PRD (Product Requirements Document) and user story generation, especially useful for product managers.
Use Cases & Benefits
Who can benefit from using SoapBox Pro?
SoapBox Pro is designed for managers who want to improve team accountability, harvest feedback, and streamline meeting follow-up. It's especially useful for remote teams and those seeking better organization and engagement in meetings.
What problems does Spinach AI solve?
Spinach AI solves problems such as manual note-taking during meetings, repetitive administrative tasks, inefficient workflow documentation, difficulty analyzing user feedback, and challenges in team collaboration—especially for distributed teams.
What business impact can customers expect from using Spinach AI?
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency by automating and streamlining meeting and administrative processes.
How does Spinach AI help different roles within a company?
Spinach AI provides tailored features for product managers (automated roadmap meetings, PRD generation), sales teams (CRM integrations, buyer insights), customer success (onboarding automation), engineering (sprint planning), HR/recruiting (meeting insights), and marketing (campaign planning).
Are there customer success stories for Spinach AI?
Yes, customers like Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have praised Spinach AI for improving team alignment, workflow, and communication. See more on the homepage.
Who are some of Spinach AI's customers?
Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple, among others. For more, visit the homepage.
How easy is it to implement Spinach AI?
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Free account setup, onboarding programs, and dedicated customer success managers are available for Business and Enterprise plans.
What feedback have customers given about Spinach AI's ease of use?
Customers have described Spinach AI as intuitive and easy to use. For example, Josh Guttman (CRO at Altrio) and Dan Robidoux (Tech Lead at Careviso) praised its easy installation and helpful integrations. See more testimonials on the homepage.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring high standards for data security and privacy. For more, visit the Security page.
How does Spinach AI protect customer data?
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software. It enforces a zero data retention policy with AI subprocessors and undergoes regular third-party audits. See the trust center for details.
Is Spinach AI compliant with GDPR and HIPAA?
Yes, Spinach AI is compliant with both GDPR and HIPAA, meeting European data protection and health information privacy standards.
Does Spinach AI use customer data for AI model training?
No, Spinach AI enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training.
Competition & Comparison
How does Spinach AI compare to Descript?
Descript is known for audio/video editing and transcription. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams.
How does Spinach AI compare to Fireflies.ai?
Fireflies.ai offers transcription and meeting summaries. Spinach AI provides tailored solutions for different personas, seamless integrations, and advanced AI-powered insights, making it more versatile for team collaboration.
How does Spinach AI compare to Otter.ai?
Otter.ai specializes in fast transcription. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams.
How does Spinach AI compare to Meetgeek?
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams.
How does Spinach AI compare to Supernormal?
Supernormal focuses on meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows.
How does Spinach AI compare to Trint?
Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments.
How does Spinach AI compare to Sonix?
Sonix offers automated transcription and translation. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription.
Support & Implementation
What support resources are available for Spinach AI users?
Spinach AI provides a Help Center with support articles, onboarding programs for Business and Enterprise plans, dedicated customer success managers, and priority support for all paid plans.
How can I get started with Spinach AI?
You can sign up for a free account and start exploring Spinach AI immediately. Step-by-step setup instructions are available on the AI setup page. For personalized demos, you can schedule a meeting with the sales team.
Does Spinach AI offer onboarding assistance?
Yes, onboarding programs and dedicated customer success managers are available for Business and Enterprise plans to ensure a smooth implementation process.
Where can I find technical documentation for Spinach AI?
Technical documentation, user manuals, and help files are available at the Spinach AI Help Center.
Product Information
What is Spinach AI?
Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows. It records meetings, transcribes conversations, summarizes key points, manages action items, and automates administrative tasks.
What is the primary purpose of Spinach AI?
The primary purpose of Spinach AI is to improve workplace experiences by fostering feedback, transparency, and trust, while automating meeting documentation and enhancing collaboration across teams.
What roles and industries is Spinach AI designed for?
Spinach AI is designed for product managers, sales teams, customer success, engineering, HR/recruiting, and marketing teams across industries. It's used by organizations of all sizes, including Netflix, Intercom, HubSpot, and more.
How does Spinach AI differ from other meeting tools?
Spinach AI stands out by offering tailored features for different roles, advanced AI-powered insights, seamless integrations, and customizable solutions, addressing specific pain points for each user segment.
What are the core problems Spinach AI solves for teams?
Spinach AI solves core problems like manual note-taking, administrative overhead, inefficient documentation, lack of actionable insights from meetings, and challenges in team alignment and collaboration.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Paige Magarrey
