Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance project workflows, team collaboration, and productivity. It automates meeting follow-ups, captures notes and action items, assigns tasks, and sends reminders, so teams stay productive and accountable. Spinach AI also streamlines administrative tasks, generates sprint plans and PRDs, and integrates with popular tools like Zoom, Slack, Jira, and Salesforce. Learn more.
How does Spinach AI automate meeting follow-ups and next steps?
Spinach AI allows users to document next steps during meetings in plain English. The AI processes the text, chooses a due date, assigns the right person, and automatically includes these next steps in the meeting notes. This ensures everyone is accountable and eliminates the need to chase follow-ups. See details.
What are the main features of Spinach AI?
Spinach AI offers automated note-taking, action item tracking, workflow optimization, AI-powered insights, seamless integrations with popular tools, and tailored solutions for different roles. It supports instant documentation, ticket creation, and meeting summaries, helping teams focus on impactful work. More features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing.
Features & Capabilities
What integrations does Spinach AI support?
Spinach AI integrates with a wide range of tools, including project management (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM (HubSpot, Salesforce, Zoho, Attio), video conferencing (Zoom, Google Meet, Microsoft Teams, Webex), collaboration (Slack, Confluence), automation (Zapier), calendar (Google Calendar, Microsoft Calendar), and other tools like NetSuite, SAP, and Affinity. Full list.
How does Spinach AI help teams stay accountable?
Spinach AI automatically documents next steps, assigns tasks, sets due dates, and sends reminders. All action items are included in meeting notes and shared with the team, ensuring everyone knows their responsibilities and deadlines. This fosters a culture of accountability and keeps teams productive. Learn more.
What pain points does Spinach AI solve for its users?
Spinach AI addresses common challenges such as manual note-taking during meetings, chasing follow-ups, time-consuming administrative tasks, inefficient workflows, and lack of team alignment. By automating documentation, action item tracking, and integrating with existing tools, Spinach AI helps teams focus on strategic work and improves productivity. See more.
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up using their Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required, and premium plans include an onboarding program for a smooth transition. See onboarding details.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It supports companies that prioritize productivity, collaboration, and automation. See all roles.
What industries are represented in Spinach AI's case studies?
Spinach AI has been successfully implemented in sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate its versatility across different sectors. See case studies.
Can you share specific customer success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Sergio (AlfaDocs) leverages it for brainstorming and follow-ups; Matt Filion (Authvia) recommends it for improving team productivity; Jason Oliver (Product Director) values its specificity for product management; and Belén Medina (Do It Consulting Group) highlights improved team communication. Read more testimonials.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, freeing up time for strategic work and driving business growth. See impact.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption for data protection and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. See security details.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. It maintains strict privacy standards, never uses user data for training, and offers customizable data retention policies. For SOC 2 reports, contact [email protected]. More info.
Support & Implementation
What customer support options are available after purchasing Spinach AI?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed for effective adoption and troubleshooting. Visit Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support and a dedicated Customer Success Manager for premium users, ensuring prompt assistance with maintenance, upgrades, and troubleshooting. The onboarding program and Help Center offer additional resources for setup and ongoing support. Learn more.
What training and technical support is available to help customers get started?
Spinach AI offers an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a Help Center with guides and FAQs. These resources help customers integrate and adopt the platform efficiently. See support resources.
Competition & Comparison
How does Spinach AI differ from other meeting automation tools?
Spinach AI stands out by offering tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales, onboarding automation for customer success), advanced AI-powered insights, and seamless integrations with popular tools. Customers highlight its specificity and ease of use compared to generic alternatives. See comparison.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address unique pain points and improve team outcomes. Learn more.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI's ease of use?
Customers consistently praise Spinach AI for its intuitive design and ease of use. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it's the best thing for team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See all feedback.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations represent industries such as sales, technology, consulting, and healthcare technology. See customer logos and stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance project workflows, team collaboration, and productivity. It automates meeting follow-ups, captures notes and action items, assigns tasks, and sends reminders, so teams stay productive and accountable. Spinach AI also streamlines administrative tasks, generates sprint plans and PRDs, and integrates with popular tools like Zoom, Slack, Jira, and Salesforce. Learn more.
How does Spinach AI automate meeting follow-ups and next steps?
Spinach AI allows users to document next steps during meetings in plain English. The AI processes the text, chooses a due date, assigns the right person, and automatically includes these next steps in the meeting notes. This ensures everyone is accountable and eliminates the need to chase follow-ups. See details.
What are the main features of Spinach AI?
Spinach AI offers automated note-taking, action item tracking, workflow optimization, AI-powered insights, seamless integrations with popular tools, and tailored solutions for different roles. It supports instant documentation, ticket creation, and meeting summaries, helping teams focus on impactful work. More features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing.
Features & Capabilities
What integrations does Spinach AI support?
Spinach AI integrates with a wide range of tools, including project management (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM (HubSpot, Salesforce, Zoho, Attio), video conferencing (Zoom, Google Meet, Microsoft Teams, Webex), collaboration (Slack, Confluence), automation (Zapier), calendar (Google Calendar, Microsoft Calendar), and other tools like NetSuite, SAP, and Affinity. Full list.
How does Spinach AI help teams stay accountable?
Spinach AI automatically documents next steps, assigns tasks, sets due dates, and sends reminders. All action items are included in meeting notes and shared with the team, ensuring everyone knows their responsibilities and deadlines. This fosters a culture of accountability and keeps teams productive. Learn more.
What pain points does Spinach AI solve for its users?
Spinach AI addresses common challenges such as manual note-taking during meetings, chasing follow-ups, time-consuming administrative tasks, inefficient workflows, and lack of team alignment. By automating documentation, action item tracking, and integrating with existing tools, Spinach AI helps teams focus on strategic work and improves productivity. See more.
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up using their Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required, and premium plans include an onboarding program for a smooth transition. See onboarding details.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It supports companies that prioritize productivity, collaboration, and automation. See all roles.
What industries are represented in Spinach AI's case studies?
Spinach AI has been successfully implemented in sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate its versatility across different sectors. See case studies.
Can you share specific customer success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Sergio (AlfaDocs) leverages it for brainstorming and follow-ups; Matt Filion (Authvia) recommends it for improving team productivity; Jason Oliver (Product Director) values its specificity for product management; and Belén Medina (Do It Consulting Group) highlights improved team communication. Read more testimonials.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, freeing up time for strategic work and driving business growth. See impact.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption for data protection and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. See security details.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. It maintains strict privacy standards, never uses user data for training, and offers customizable data retention policies. For SOC 2 reports, contact [email protected]. More info.
Support & Implementation
What customer support options are available after purchasing Spinach AI?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed for effective adoption and troubleshooting. Visit Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support and a dedicated Customer Success Manager for premium users, ensuring prompt assistance with maintenance, upgrades, and troubleshooting. The onboarding program and Help Center offer additional resources for setup and ongoing support. Learn more.
What training and technical support is available to help customers get started?
Spinach AI offers an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a Help Center with guides and FAQs. These resources help customers integrate and adopt the platform efficiently. See support resources.
Competition & Comparison
How does Spinach AI differ from other meeting automation tools?
Spinach AI stands out by offering tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales, onboarding automation for customer success), advanced AI-powered insights, and seamless integrations with popular tools. Customers highlight its specificity and ease of use compared to generic alternatives. See comparison.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address unique pain points and improve team outcomes. Learn more.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI's ease of use?
Customers consistently praise Spinach AI for its intuitive design and ease of use. For example, Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, Belén Medina (Do It Consulting Group) says it's the best thing for team communication, and Matt Filion (Authvia) notes drastic improvements in productivity and organization. See all feedback.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations represent industries such as sales, technology, consulting, and healthcare technology. See customer logos and stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).