Spinach AI is an advanced platform that leverages artificial intelligence to enhance project workflows, team collaboration, and productivity. It automates note-taking during meetings, summarizes conversations, generates action items, and streamlines administrative tasks such as drafting meeting recaps and updating CRM systems. Spinach AI also provides AI-powered insights from user feedback, helping teams uncover trends and opportunities for improvement. For more details, visit our website.
What are the key features of Spinach AI?
Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations with popular tools (such as Zoom, Slack, Jira, Salesforce), and tailored solutions for different roles including product managers, sales, engineering, HR, and more. It also provides instant documentation, action item tracking, and customizable solutions for various teams. For a full list of features, visit our homepage.
Does Spinach AI support real-time employee feedback after meetings?
Yes, Spinach AI includes a Real-Time Employee Feedback feature that automatically sends post-meeting survey questions to all participants. This allows teams to track meeting effectiveness over time and view average ratings directly from the agenda. For more information, visit Real-Time Employee Feedback.
What integrations does Spinach AI offer?
Spinach AI supports integrations with project management tools (Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira), CRM tools (HubSpot, Salesforce, Zoho, Attio), video conferencing platforms (Zoom, Google Meet, Microsoft Teams, Webex), collaboration tools (Slack, Confluence), automation tools (Zapier), calendar tools (Google Calendar, Microsoft Calendar), and other platforms like NetSuite, SAP, and Affinity. For a complete list, visit our integrations page.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. For more details, visit our pricing page.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, finance, and accounting professionals. It helps teams across industries streamline workflows, automate administrative tasks, and improve collaboration. For more details, visit our homepage.
What problems does Spinach AI solve for teams?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and lack of team alignment. It automates documentation, action item tracking, and integrates with popular tools to enhance productivity and collaboration. For more details, visit our homepage.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates routine tasks, allowing teams to focus on strategic work and achieve better outcomes. For more details, visit our homepage.
What feedback have customers shared about the ease of use of Spinach AI?
Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Tech Lead at Careviso) said, "Spinach has become our silent cornerstone for daily work. It’s so natural and easy to use, and the Jira integration is super helpful." Belén Medina (Do It Consulting Group) shared, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever, both internally and with our clients." For more testimonials, visit our testimonials page.
Can you share specific case studies or success stories of customers using Spinach AI?
Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, product management, revenue operations, consulting, and healthcare technology. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items, while Sergio (AlfaDocs) leverages it for brainstorming and follow-ups. For more case studies, visit our testimonials page.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for healthcare customers). It uses TLS and AES-256 encryption for data security, and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For more details, visit our security page.
How does Spinach AI protect user data?
Spinach AI uses TLS and AES-256 encryption for data transmission and storage. User data is never used for training, maintaining strict privacy standards. Additional security features include SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. For more information, contact [email protected] or visit our security page.
Getting Started & Implementation
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up instantly using Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. For more details, visit our pricing page.
What training and technical support is available for new customers?
Spinach AI provides an onboarding program (included in premium plans), a dedicated customer success manager for premium users, priority support, and access to the Help Center. These resources ensure customers have the guidance and tools needed to adopt Spinach AI effectively.
Support & Maintenance
What customer service and support options are available after purchase?
Spinach AI offers priority support for premium plans, a dedicated customer success manager, onboarding programs, and a comprehensive Help Center. These resources help customers resolve issues, receive personalized assistance, and maximize platform value. For more details, visit our pricing page.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI ensures smooth maintenance, upgrades, and troubleshooting through priority support (for premium plans), dedicated customer success managers, onboarding programs, and a Help Center with troubleshooting guides and best practices. These resources help customers maintain seamless operation and receive timely updates. For more information, visit our pricing page.
Competition & Differentiation
How does Spinach AI differ from similar products in the market?
Spinach AI stands out with tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales teams), advanced AI-powered insights, seamless integrations with popular tools, and customizable solutions for various teams. Customer testimonials highlight its specificity and ease of use. For more details, visit our homepage.
Why should a customer choose Spinach AI over alternatives?
Customers choose Spinach AI for its tailored features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions for different teams. Testimonials from product directors, sales executives, and customer success managers emphasize its ability to address specific pain points and improve team outcomes. For more details, visit our homepage.
Industries & Customer Proof
Which industries are represented in Spinach AI's case studies?
Industries represented include sales, customer success, technology, revenue operations, consulting, and healthcare technology. These case studies demonstrate Spinach AI's versatility in addressing pain points and enhancing productivity across sectors. For more, visit our testimonials page.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations use Spinach AI for sales management, customer success, workflow optimization, and improved team communication. For more testimonials, visit our testimonials page.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
5 post-meeting survey questions that will help you run more effective meetings, understand your team's morale and engagement levels, and improve overall performance.
We’ve already covered some of the many reasons why you should collect meeting feedback. To name a few, meeting feedback helps fix bad meetings, cut out unnecessary meetings, and get rid of bad habits.
Why you should ask post-meeting survey questions (every time)
When it comes to asking post-meeting survey questions, we can break the types of questions down into three major types of feedback prompts:
1. Meeting effectiveness questions
Nothing is worse than leaving a meeting feeling like it should have been an email. In fact, an Atlassian report found that the average employee wastes 31 hours in unproductive meetings every month. Having unproductive meetings is not only a waste of everyone’s time, but it’s also going to affect how involved team members are in future meetings. If they’re dreading this time, they’re less likely to participate in the discussion.
Getting real-time employee feedback also means that your team’s feelings and thoughts are fresh in their minds. They won’t have time to let things fester, or worse, settle and provide feedback that doesn’t paint an accurate picture of how they felt about the meeting. Not only will your team continue to have unproductive meetings, but you also won’t have the information needed to discuss how you can improve this time (or if you need to meet in the first place).
Meeting effective questions are meant to answer:
Whether or not the meeting was a good use of time
If meeting attendees got what they intended to get out of the meeting
If the meeting quality has improved or deteriorated over time
2. Performance feedback questions
Let’s say you’re running your weekly sales team meeting. You go through the meeting discussing pipeline, blockers, company updates, feedback, and looking at team goals and how you’re tracking against them. Once the meeting is over, you have decisions documented, and everyone leaves knowing the numbers the team needs to hit and their individual responsibilities to get the team there.
The goal of performance feedback questions is to learn more about how everyone on the team is feeling about:
Hitting goals
Overall team performance
Individual performance
These questions are incredibly valuable to ask because you’re able to see trends over time on how the team is feeling about overall performance. It can also open up conversations around things like strategies for hitting goals, areas of improvement, and things that are holding the team back.
3. Morale and engagement questions
As a leader, you want to have a good understanding of how your team is doing:
Are they engaged at work?
Where is their motivation level at?
Are they on the verge of burnout?
Are they a flight risk?
This type of post-meeting feedback question tends to gauge more on the morale levels of your team. In situations where you see that morale is dropping, this question serves as an extra data point to use when seeking feedback and understanding of why morale is slipping with your team. If morale is slipping, you can dig deeper into why during your one-on-one meetings.
How meeting effectiveness survey questions will make you a better manager
A 2016 Gallup Study found that teams with managers who received feedback showed 12.5% greater productivity post-intervention than teams with managers who received no feedback.
Meeting feedback is a fast and easy way for managers to get near-instant feedback on how they’re doing, and more importantly, on a frequent cadence. After all, the meeting is a medium for management: in that room, you have the opportunity to really be a manager. You can solve problems, boost morale, and set your team up to succeed. Or…you can waste 30 minutes and send your team back to work feeling frustrated and unmotivated. And unless you ask your team how the meeting went, you won’t know whether you nailed it at being a manager in that meeting or not.
That’s where meeting feedback comes in.
5 post-meeting feedback question templates
Depending on how your team operates and the type of feedback you’re looking for, choose one of the questions below that best suits your meeting, and then ask it every single time to measure meeting effectiveness over time.
If you’re looking to make this process easy, give Spinach AI’s free Real-Time Employee Feedback feature a try! 🎉 Whenever you finish a meeting, Spinach AI automatically sends out a quick post-meeting survey question to all participants. You’ll be able to see the average rating for each meeting right from your agenda, so it’s easy to track meeting effectiveness over time – all from one place!
Post-meeting question #1: Was this meeting helpful?
Best for: Smaller team meetings and/or cross-departmental meetings Type: Meeting effectiveness feedback
👈 Here’s what it looks like in Spinach AI!
This question measures meeting effectiveness by focusing on utility: did the participants walk away from this meeting with the tools/info/insight they needed to nail it at their job? Are they clear on what their tasks are or what is expected of them?
As we noted above, this question is also great for meetings that bring together members of multiple departments (like a weekly check-in between marketing and customer success) to ensure that both teams are getting what they need from the conversation. You might find that over time, the meeting feedback will tell you this meeting isn’t necessary anymore, or that it doesn’t need to happen as often.
In our app, the three possible answers to this question are “Helpful,” “Somewhat Helpful” and “Not Helpful.” We think this is clearer than a numeric ranking (like 1-5) because it leaves less up for interpretation, but you could use whatever answer system works best for your team.
Post-meeting question #2: Has your outlook for the future changed?
Best for: One-on-ones and/or small teams Type: Morale and engagement feedback
👈 Here’s what it looks like in Spinach AI!
This question really asks, was this conversation meaningful?
That’s what makes it ideal for one-on-ones and smaller teams of less than three people – or even teams that are going through a period of transition. It gets at some of the more emotional or vulnerable elements of being an employee.
But that also makes it a tricky question to ask. A little back story: when we first started testing out some of these questions, we started with “Are you happy at work?” – but some people didn’t want to answer that. The word “happy” is hard for people to wrap their heads around. When we eventually landed on the idea of an employee’s outlook, we found it was easier for employees to answer honestly because it removed that more emotional element of the rating system (while still really asking the same question). In a way, describing their outlook offers employees the chance to be one step removed from their feelings – and fears – at work. But they’re still sharing, which is the important part.
We also found that modifier words got a better, more honest response. That’s why our answers to this meeting effectiveness survey question are “Better,” “Same” and “Worse.”
Post-meeting question #3: How would you rate this meeting?
Best for: Any type of meeting Type: Meeting effectiveness feedback
👈 Here’s what it looks like in Spinach AI!
This is probably the most simple post-meeting survey question you can ask – which makes it a versatile option for virtually any type of meeting. You’ll find this question recommended in lots of management books as a must-have to ensure you’re always improving your meeting effectiveness by 1%.
You’ll often see this question recommended with a 1-5 or 1-10 rating scale, but again we prefer to stick to a more qualitative answer system to avoid different interpretations (also research shows that people never use the full rating scale anyway). Our answers to this question are simply “Excellent,” “Good” and “Needs Improvement.”
Post-meeting question #4: How would you describe our current performance level?
Best for: Team meetings and/or cross-departmental meetings Type: Performance feedback
👈 Here’s what it looks like in Spinach AI!
This question can help you gauge the confidence level of your team when it comes to hitting goals. This is also a great meeting prompt for teams who set goals using the OKR framework because it mimics the traffic-light system.
As noted above, this question is great for team meetings, as well as cross-functional syncs. That’s because it offers a continuous pulse check on how the team feels about the goals set, the work that’s being produced (quality and speed), and open up the opportunity to discuss room for improvement. Let’s face it, it’s not always going to be rainbows and sunshine and that’s okay. Just make sure you’re talking as a team on those extra rainy days.
Post-meeting question #5: How would you describe our progress toward our goals?
Best for: Team meetings and one-on-ones Type: Performance feedback
👈 Here’s what it looks like in Spinach AI!
This question is a great prompt to ask individuals how they think you’re progressing towards the goals you’ve set as a team. Similar to the previous post-meeting feedback survey, this question is also great for teams operating with OKRs because of the traffic-light system.
However, when it comes to one-on-one meetings, be sure that this question isn’t treated as an excuse to talk about status updates during this time. Instead, make it a point to your direct report that these questions are focused around the goals you have set together, which should include:
For all these questions, it’s important to remember that it’s less about the rating itself and more about the conversation that follows. Whether you add one of these questions to the end of your meeting agenda, ask it afterward in Slack or use Spinach AI’s automated tool, it’s crucial that you’re keeping an eye on the trend over time – and following up with your team regularly on it.
In other words, it’s all well and good to see that your team thinks your meetings aren’t helpful – but what are you going to do about it? If an employee consistently rates your meetings as “Needs Improvement,” how will you improve them? That’s your role as the manager: to identify areas for improvement in your meetings, and act on them, so that little by little, your meetings are constantly becoming more effective.
Remember: Spinach AI’s free Real-time Employee Feedback feature makes asking these meeting effectiveness survey questions easy (and automatic!).