Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting management, note-taking, workflow optimization, and provides AI-powered insights to help teams focus on impactful work. Spinach AI supports various teams, including product management, sales, engineering, marketing, customer success, and finance, by reducing administrative burdens and streamlining processes. Learn more.

What products and services does Spinach AI offer?

Spinach AI offers a suite of products and services designed to improve team productivity and collaboration, including:

See full details.

Does Spinach AI offer an API?

Yes, Spinach AI provides a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan. It enables advanced capabilities for generating and managing transcripts and AI-generated summaries. Learn more about API access.

Features & Capabilities

What are the key features and benefits of Spinach AI?

Spinach AI offers several key features and benefits:

See all features.

Does Spinach AI integrate with other tools?

Yes, Spinach AI integrates with a wide range of popular tools, including Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and more. These integrations ensure smooth collaboration and workflow automation across teams. View all integrations.

How does Spinach AI help with meeting management?

Spinach AI automates meeting agendas, takes accurate notes, tracks action items, and generates summaries. It allows managers and teams to focus on discussions rather than administrative tasks, and works directly within existing tools. Learn more about meeting features.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is ideal for companies that prioritize productivity, collaboration, and automation. See more about target users.

What problems does Spinach AI solve?

Spinach AI addresses several core challenges:

Learn more about solved pain points.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. These benefits empower businesses to work smarter, save time, and drive growth. See business impact details.

What are some real-world success stories or case studies for Spinach AI?

Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. Notable examples include:

Read more testimonials.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements). The platform uses TLS and AES-256 encryption, and offers features like SAML SSO, SCIM user provisioning, admin controls, and custom data retention policies. User data is never used for training. For the SOC 2 report, contact [email protected]. Learn more.

How does Spinach AI protect user data?

Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. The platform never uses customer data for training, and offers advanced security features such as SAML SSO, SCIM user provisioning, admin portal controls, and custom data retention policies. See security details.

Getting Started & Implementation

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.

How long does it take to implement Spinach AI?

Spinach AI can be set up almost instantly. Users simply sign up, connect their calendars, and can begin using the platform right away. Premium users benefit from an onboarding program to ensure effective adoption. Learn more.

Support & Training

What support and training does Spinach AI provide?

Spinach AI offers extensive support and training, including:

Visit the Help Center.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI ensures smooth maintenance and upgrades through priority support, a dedicated Customer Success Manager for premium users, and a Help Center with troubleshooting guides. The onboarding program also assists with initial setup and any technical issues. Learn more.

Competition & Comparison

How does Spinach AI compare to other AI meeting tools?

Spinach AI differentiates itself by offering tailored features for specific roles (e.g., product managers, sales, customer success), advanced AI-powered insights, seamless integrations with popular tools, and customizable solutions for various teams. Customer testimonials highlight its specificity and ease of use compared to more generic alternatives. See more.

Why should a customer choose Spinach AI over alternatives?

Customers choose Spinach AI for its unmatched specificity for different roles, automation of administrative tasks, AI-powered insights, seamless integrations, and customizable solutions. Testimonials from product directors, sales executives, and customer success managers underscore its impact on productivity and collaboration. Learn more.

Customer Experience

What feedback have customers given about Spinach AI's ease of use?

Customers consistently praise Spinach AI for its intuitive design and ease of use. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," and Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever." Read more feedback.

Which industries use Spinach AI?

Spinach AI is used in industries including sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers from Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso have shared success stories. See industry case studies.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting management, note-taking, workflow optimization, and provides AI-powered insights to help teams focus on impactful work. Spinach AI supports various teams, including product management, sales, engineering, marketing, customer success, and finance, by reducing administrative burdens and streamlining processes. Learn more.

What products and services does Spinach AI offer?

Spinach AI offers a suite of products and services designed to improve team productivity and collaboration, including:

See full details.

Does Spinach AI offer an API?

Yes, Spinach AI provides a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan. It enables advanced capabilities for generating and managing transcripts and AI-generated summaries. Learn more about API access.

Features & Capabilities

What are the key features and benefits of Spinach AI?

Spinach AI offers several key features and benefits:

See all features.

Does Spinach AI integrate with other tools?

Yes, Spinach AI integrates with a wide range of popular tools, including Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and more. These integrations ensure smooth collaboration and workflow automation across teams. View all integrations.

How does Spinach AI help with meeting management?

Spinach AI automates meeting agendas, takes accurate notes, tracks action items, and generates summaries. It allows managers and teams to focus on discussions rather than administrative tasks, and works directly within existing tools. Learn more about meeting features.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance teams. It is ideal for companies that prioritize productivity, collaboration, and automation. See more about target users.

What problems does Spinach AI solve?

Spinach AI addresses several core challenges:

Learn more about solved pain points.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. These benefits empower businesses to work smarter, save time, and drive growth. See business impact details.

What are some real-world success stories or case studies for Spinach AI?

Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. Notable examples include:

Read more testimonials.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements). The platform uses TLS and AES-256 encryption, and offers features like SAML SSO, SCIM user provisioning, admin controls, and custom data retention policies. User data is never used for training. For the SOC 2 report, contact [email protected]. Learn more.

How does Spinach AI protect user data?

Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. The platform never uses customer data for training, and offers advanced security features such as SAML SSO, SCIM user provisioning, admin portal controls, and custom data retention policies. See security details.

Getting Started & Implementation

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.

How long does it take to implement Spinach AI?

Spinach AI can be set up almost instantly. Users simply sign up, connect their calendars, and can begin using the platform right away. Premium users benefit from an onboarding program to ensure effective adoption. Learn more.

Support & Training

What support and training does Spinach AI provide?

Spinach AI offers extensive support and training, including:

Visit the Help Center.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI ensures smooth maintenance and upgrades through priority support, a dedicated Customer Success Manager for premium users, and a Help Center with troubleshooting guides. The onboarding program also assists with initial setup and any technical issues. Learn more.

Competition & Comparison

How does Spinach AI compare to other AI meeting tools?

Spinach AI differentiates itself by offering tailored features for specific roles (e.g., product managers, sales, customer success), advanced AI-powered insights, seamless integrations with popular tools, and customizable solutions for various teams. Customer testimonials highlight its specificity and ease of use compared to more generic alternatives. See more.

Why should a customer choose Spinach AI over alternatives?

Customers choose Spinach AI for its unmatched specificity for different roles, automation of administrative tasks, AI-powered insights, seamless integrations, and customizable solutions. Testimonials from product directors, sales executives, and customer success managers underscore its impact on productivity and collaboration. Learn more.

Customer Experience

What feedback have customers given about Spinach AI's ease of use?

Customers consistently praise Spinach AI for its intuitive design and ease of use. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," and Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever." Read more feedback.

Which industries use Spinach AI?

Spinach AI is used in industries including sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers from Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso have shared success stories. See industry case studies.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

· 3 mins · Productive Meetings

The only monthly one-on-one meeting agenda template you’ll ever need

While some managers like their one-on-ones to happen weekly, others prefer a longer one-on-one on a monthly basis. Switching to…

Avatar of Sharon Moorhouse Sharon Moorhouse

While some managers like their one-on-ones to happen weekly, others prefer a longer one-on-one on a monthly basis. Switching to a monthly frequency lets you have deeper conversations, but it also requires a slightly different one-on-one meeting agenda.

With that in mind, here’s a 60-minute one-on-one meeting template developed specifically for monthly meetings.

Click here to jump to see the Spinach AI monthly one-on-one meeting template in action!

1. What are your work and non-work highlights of the past month? (10 minutes)

A lot can happen in a month. Starting off with a check-in on their work life, their personal life and their overall happiness is essential – it will help determine the main focus of the rest of your time together. Make sure to ask truly listen to the answer you get back, and, if needed, push them beyond the stock answers.

2. How are you feeling about your goals? (15 minutes)

Ideally, you’ll have access to a shared source (a PM tool, a Google Doc, etc.) where the team’s collective and individual goals are tracked. But sometimes numbers only tell half the story. Getting the qualitative details that go with the quantitative data is essential.

3. What, if anything, feels harder that it should be in your day to day work? (10 minutes)

This agenda item is so important, it’s on both our weekly and monthly one-on-one agenda templates.

This is your opportunity to find improvements in their productivity. The goal here is to build a habit around finding the most effective way to do things – that’s why we suggest phrasing the question as “what feels harder” versus “what’s broken.” It keeps the conversation focused on solutions, rather than venting.

4. On a scale of 1-10, how has my level of support/presence been over the past month? (5 minutes)

Things change in the world of tech, and they change fast. Especially when your one-on-ones are happening on a monthly basis, you need to check in to make sure your team feels supported – and, in turn, engaged. This is a good opportunity to check-in on what your employees think of your one-on-one frequency, too.

5. What is one thing I could experiment with doing differently this month? (10 minutes)

Requesting constructive feedback can be tricky – your team might have a hard time being radically candid with you. But framing it as a request for ways you can experiment as a manager is a great tactic It creates a safer psychological space for your employee, and will also encourage them to think more broadly about potential improvements. Think of these experiments as mini projects you’re both working on together – it will reiterate that you see your relationship with them as one of mutual learning and collaboration.

6. What’s one thing you’d like to do more of outside of work this coming month? (10 minutes)

If you’re only meeting one-on-one with your direct reports once a month, there will be a lot to cover. It’s easy to let the operational and work-specific stuff take over the agenda – but don’t skip over the personal stuff! Trust me: showing you truly care about your team’s work-life balance will do more for your team’s productivity and dedication than those extra 10 minutes of talking operations will.

Bonus Questions:

Looking to personalize your monthly one-on-one meeting template? Here are few more tried-and-true winners we recommend:

  • What are you least clear about, in terms of our company wide strategy and goals?
  • How could we improve cross functional collaboration at [your company]?
  • What other roles at [your company] do you find interesting? What skills do those roles require that you would like to work on?

Your Spinach AI monthly one-on-one meeting template 👇

Monthly one-on-one meeting agenda

 

Use this monthly 1:1 meeting agenda in Spinach AI

What should you do now

Now that you've read this article, here are some things you should do:

  1. We have a massive (& free) collection of meeting agenda templates all designed to help you run more effective meetings.
  2. You should try Spinach to see how it can help you run a high performing org.
  3. If you found this article helpful, please share it with others on Linkedin or X (Twitter)
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