Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, manages post-meeting tasks, and provides AI-powered insights to help teams streamline workflows and focus on impactful work. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for roles such as product managers, sales, engineering, and more. Learn more.

What are the key features of Spinach AI?

Key features of Spinach AI include automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams. These features help reduce administrative burdens and improve productivity. Source.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan, providing advanced capabilities for generating and managing transcripts and AI-generated summaries. More details.

Features & Capabilities

How does Spinach AI help with one-on-one meetings and employee development?

Spinach AI helps managers run more effective one-on-one meetings by automating agenda management, capturing accurate meeting notes, and tracking action items. This enables managers to focus on growth and development conversations, which are crucial for employee engagement and performance. According to Spinach AI's State of One-on-ones Report, 74.5% of managers discuss growth and development in their one-on-ones, highlighting the importance of these conversations. Spinach AI's features support these discussions by ensuring nothing is missed and follow-ups are automated.

What integrations does Spinach AI support?

Spinach AI integrates with popular collaboration and productivity tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable seamless meeting management, note-taking, and workflow automation across different platforms. See all integrations.

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption, and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. For more details or to request the SOC 2 report, contact [email protected] or visit the security page.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance. It is especially valuable for organizations seeking to automate meeting management, streamline workflows, and improve collaboration. Learn more.

What problems does Spinach AI solve for teams?

Spinach AI addresses common pain points such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and challenges in team collaboration. By automating these processes and integrating with existing tools, Spinach AI helps teams save time, stay organized, and make data-driven decisions. Source.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, and improved customer engagement. Spinach AI enables teams to focus on strategic work by automating administrative tasks and providing actionable insights, ultimately driving business growth and efficiency. Source.

What industries use Spinach AI?

Spinach AI is used across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. Case studies and testimonials highlight its versatility and effectiveness in addressing industry-specific challenges. See customer stories.

Can you share specific customer success stories with Spinach AI?

Yes. For example, Ron Meyer (Alliance Executive at Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items without pausing to take notes. Sergio (Customer Success Manager at AlfaDocs) leverages Spinach AI for brainstorming and follow-ups, reducing administrative workload. Matt Filion (Authvia) reports improved productivity and organization. More stories are available on the testimonials page.

Implementation & Ease of Use

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and fast. Users can sign up with their Google or Microsoft accounts, connect their calendars, and begin using the platform immediately. No complex IT setup is required. Premium users benefit from an onboarding program and dedicated customer success manager. More info.

How long does it take to implement Spinach AI?

Spinach AI can be implemented almost instantly. After signing up and connecting your calendar, you can start using the platform right away. Premium plans include onboarding support to ensure a smooth transition. Source.

What feedback have customers given about Spinach AI's ease of use?

Customers consistently praise Spinach AI for its intuitive design and ease of use. For example, Dan Robidoux (Tech Lead at Careviso) described Spinach as a "silent cornerstone for daily work" and highlighted the helpful Jira integration. Belén Medina (Do It Consulting Group) said, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever, both internally and with our clients." Read more testimonials.

Support & Training

What support and training does Spinach AI provide?

Spinach AI offers priority support, a dedicated customer success manager for premium users, and an onboarding program to help new customers integrate and utilize the platform effectively. There is also a comprehensive Help Center available for all users. Visit the Help Center.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI ensures smooth maintenance, upgrades, and troubleshooting through priority support (for premium plans), a dedicated customer success manager, onboarding assistance, and a detailed Help Center with troubleshooting guides and best practices. Learn more.

Competition & Differentiation

How does Spinach AI differ from other AI meeting assistants?

Spinach AI stands out by offering tailored features for different roles (such as automated roadmap meetings for product managers and CRM integrations for sales), advanced AI-powered insights, and seamless integrations with popular collaboration tools. Customer testimonials highlight its specificity and usability compared to more generic alternatives. Learn more.

Why should a customer choose Spinach AI over alternatives?

Customers choose Spinach AI for its role-specific features, enhanced productivity through automation, advanced AI insights, seamless integrations, and customizable solutions for different teams. Testimonials from product directors, sales executives, and customer success managers underscore its effectiveness in addressing unique pain points. See why teams choose Spinach AI.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, manages post-meeting tasks, and provides AI-powered insights to help teams streamline workflows and focus on impactful work. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for roles such as product managers, sales, engineering, and more. Learn more.

What are the key features of Spinach AI?

Key features of Spinach AI include automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams. These features help reduce administrative burdens and improve productivity. Source.

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan, providing advanced capabilities for generating and managing transcripts and AI-generated summaries. More details.

Features & Capabilities

How does Spinach AI help with one-on-one meetings and employee development?

Spinach AI helps managers run more effective one-on-one meetings by automating agenda management, capturing accurate meeting notes, and tracking action items. This enables managers to focus on growth and development conversations, which are crucial for employee engagement and performance. According to Spinach AI's State of One-on-ones Report, 74.5% of managers discuss growth and development in their one-on-ones, highlighting the importance of these conversations. Spinach AI's features support these discussions by ensuring nothing is missed and follow-ups are automated.

What integrations does Spinach AI support?

Spinach AI integrates with popular collaboration and productivity tools including Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable seamless meeting management, note-taking, and workflow automation across different platforms. See all integrations.

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption, and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. For more details or to request the SOC 2 report, contact [email protected] or visit the security page.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR and recruiting, customer success, sales, and finance. It is especially valuable for organizations seeking to automate meeting management, streamline workflows, and improve collaboration. Learn more.

What problems does Spinach AI solve for teams?

Spinach AI addresses common pain points such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and challenges in team collaboration. By automating these processes and integrating with existing tools, Spinach AI helps teams save time, stay organized, and make data-driven decisions. Source.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, and improved customer engagement. Spinach AI enables teams to focus on strategic work by automating administrative tasks and providing actionable insights, ultimately driving business growth and efficiency. Source.

What industries use Spinach AI?

Spinach AI is used across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. Case studies and testimonials highlight its versatility and effectiveness in addressing industry-specific challenges. See customer stories.

Can you share specific customer success stories with Spinach AI?

Yes. For example, Ron Meyer (Alliance Executive at Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items without pausing to take notes. Sergio (Customer Success Manager at AlfaDocs) leverages Spinach AI for brainstorming and follow-ups, reducing administrative workload. Matt Filion (Authvia) reports improved productivity and organization. More stories are available on the testimonials page.

Implementation & Ease of Use

How easy is it to get started with Spinach AI?

Getting started with Spinach AI is simple and fast. Users can sign up with their Google or Microsoft accounts, connect their calendars, and begin using the platform immediately. No complex IT setup is required. Premium users benefit from an onboarding program and dedicated customer success manager. More info.

How long does it take to implement Spinach AI?

Spinach AI can be implemented almost instantly. After signing up and connecting your calendar, you can start using the platform right away. Premium plans include onboarding support to ensure a smooth transition. Source.

What feedback have customers given about Spinach AI's ease of use?

Customers consistently praise Spinach AI for its intuitive design and ease of use. For example, Dan Robidoux (Tech Lead at Careviso) described Spinach as a "silent cornerstone for daily work" and highlighted the helpful Jira integration. Belén Medina (Do It Consulting Group) said, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever, both internally and with our clients." Read more testimonials.

Support & Training

What support and training does Spinach AI provide?

Spinach AI offers priority support, a dedicated customer success manager for premium users, and an onboarding program to help new customers integrate and utilize the platform effectively. There is also a comprehensive Help Center available for all users. Visit the Help Center.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI ensures smooth maintenance, upgrades, and troubleshooting through priority support (for premium plans), a dedicated customer success manager, onboarding assistance, and a detailed Help Center with troubleshooting guides and best practices. Learn more.

Competition & Differentiation

How does Spinach AI differ from other AI meeting assistants?

Spinach AI stands out by offering tailored features for different roles (such as automated roadmap meetings for product managers and CRM integrations for sales), advanced AI-powered insights, and seamless integrations with popular collaboration tools. Customer testimonials highlight its specificity and usability compared to more generic alternatives. Learn more.

Why should a customer choose Spinach AI over alternatives?

Customers choose Spinach AI for its role-specific features, enhanced productivity through automation, advanced AI insights, seamless integrations, and customizable solutions for different teams. Testimonials from product directors, sales executives, and customer success managers underscore its effectiveness in addressing unique pain points. See why teams choose Spinach AI.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

· 3 mins · Employee Motivation

75% of managers discuss growth and development during one-on-one meetings

If you're not talking about growth and development in your one-on-ones, it's time to start.

Avatar of Hiba Amin Hiba Amin

In our recent State of One-on-ones report, we surveyed over 200 managers across multiple industries, experience levels, departments and physical locations to learn more about how they approach one-on-ones, their goals, challenges and more. 

The survey found that 74.5% of managers surveyed discuss growth and development within their one-on-one meetings. Here’s the breakdown:

  • 74.5% of managers discuss growth and development
  • 57.7% of managers discuss performance
  • 48.5% discuss employee motivation 
  • 46.9% talk about an employee’s connection to the people and work within the company
  • 44.9% discuss topics related to autonomy and accountability 
  • 23% discuss an employee’s alignment to the company mission and vision

Why managers need to discuss growth and development in every one-on-one 

One-on-ones are dedicated time for managers to hyperfocus on one direct report. They help managers gain a better understanding of how a direct report is feeling about their role, and how they would like to progress within an organization. 

Gallup’s State of the Global Workplace found that when employees have consistent performance feedback, they become emotionally and psychologically attached to their work and their workplace. As a result, that individual’s performance is boosted and experience higher levels of productivity, safety and quality. There are four levels of an employee’s performance development needs: 

  1. Basic needs
  2. Individual needs
  3. Teamwork needs
  4. Personal growth needs

Personal growth needs include: 

  • “In the last six months, someone at work has talked to me about my progress.”
  • “This last year, I have had opportunities at work to learn and grow.”

Growth and development conversations are directly tied to an individual’s level of engagement. So, as a manager, it’s an extremely important conversation to continuously have with each direct report. 

Growth and development one-on-one questions

Try adding one of these questions to your next one-on-one agenda:

  • What areas of the company would you like to learn more about?
  • What skills would you like to develop right now?
  • What professional goals would you like to accomplish in the next 6 to 12 months, and what makes you say that?
  • Do you feel you’re getting enough feedback on your work?  If not, where would you like more feedback?
  • Who in the company would you like to learn from? What do you want to learn?
  • If you could improve one skill between this meeting and the next, which would you choose?
  • How can I better support you?
  • How would you like to use your education budget this year? 
  • What’s something you’d like to focus on more next quarter?
  • What’s one thing you really wanted to do last quarter but didn’t get a chance to?
  • Where do you see yourself within the team in the next year?
  • What conferences and/or events are happening in your space that you’d like to attend?
  • What resources can I or the company provide that would help you excel further in your role?

Check out this full list of 121 one-on-one meeting questions.


According to Gallup’s State of The American Manager report, “managers who want to build stronger relationships with their employees should make regular meetings a priority, but they should also strive to communicate, in some way, with each team member every day.”

For managers who are talking about growth and development on an ongoing basis, keep it up! For those who aren’t, it’s as simple as adding in an agenda item during your next one-on-one meeting.

What to do now

You made it to the end of this article! Here are some things you can do now:

  1. Look into how Spinach can help you run effective one-on-ones.
  2. You should try Spinach to see how it can help you run a high performing org.
  3. If you found this article helpful, please share it with others on Linkedin or X (Twitter)
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