Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows by automating meeting note-taking, action item tracking, and administrative tasks. It records meetings in up to 100 languages, transcribes conversations, provides concise summaries, and integrates with tools like Zoom, Slack, Jira, and Salesforce. Note: Spinach AI may not be suitable for teams that require highly specialized, non-standard integrations not listed in its supported tools.

How does Spinach AI help with meeting agendas?

Spinach AI provides a dedicated meeting agenda app that allows teams to collaboratively build, share, and update agendas in real time. Team members can add items, comment, and access agendas before meetings, ensuring everyone is prepared. The agenda can be displayed on a shared screen for inclusivity, especially for remote participants. Note: Teams relying solely on paper or static documents may not benefit from Spinach AI's collaborative features.

Features & Capabilities

What are the key features of Spinach AI?

Key features include automated note-taking, action item tracking, meeting recording in up to 100 languages, AI-powered insights, customizable solutions for different teams (such as PRD generation for product managers and sprint planning for engineering), and integrations with tools like Zoom, Slack, Jira, Salesforce, and more. Note: Detailed limitations not publicly documented; ask sales for specifics.

Which integrations does Spinach AI support?

Spinach AI integrates with meeting platforms (Zoom, Google Meet, Microsoft Teams, Webex), communication tools (Slack), calendar services (Google Calendar, Microsoft Calendar), project management tools (Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence), CRM tools (Salesforce, HubSpot, Zoho, Attio), HRIS and directory sync (BambooHR, Rippling, Workday, OKTA, SCIM), automation tools (Zapier), and ERP systems (NetSuite, SAP). Note: Not all integrations may be available on every plan; check the integrations page for details.

Does Spinach AI offer an API?

Yes, Spinach AI provides a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. This API enables access to transcripts and AI-generated summaries for integration and automation. Note: API access may require additional configuration or fees depending on the plan.

What technical documentation is available for Spinach AI?

Spinach AI offers comprehensive technical documentation, including printed and digital instructions, online help files, technical documentation for features and integrations, and user manuals. These resources are accessible via the Help Center. Note: Some advanced documentation may require a paid plan or support request.

Pricing & Plans

What does the Starter plan cost and include?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Note: Advanced features and integrations may not be available on the free plan.

What features are included in the Pro plan and how is it priced?

The Pro plan is a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and includes advanced AI features. Note: Some integrations and API access may require additional fees or add-ons.

How much does the Business plan cost and what does it offer?

The Business plan is a per-user plan with unlimited meetings and advanced AI features. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. Note: API access is available as an add-on, and onboarding support is included.

What is included in the Enterprise plan?

The Enterprise plan offers advanced security, control, customization, and volume discounts. Pricing is custom and requires consultation with the sales team. API access is included. Note: Enterprise features may require a minimum user commitment or contract.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA. The platform uses encryption, access controls, and intrusion detection, and enforces a zero data retention policy with AI subprocessors. Regular third-party audits are conducted. Note: For detailed compliance documentation, visit the trust center or contact support.

How does Spinach AI protect customer data?

Spinach AI uses encryption, strict access controls, and intrusion detection to safeguard data. It enforces responsible AI practices, including a zero data retention policy with all AI subprocessors, and does not use customer data for AI model training. Note: Customers with unique data residency or compliance needs should consult with Spinach AI's sales or security team.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, sales teams, customer success teams, engineering teams, HR and recruiting, and marketing teams. It is used by organizations such as Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. Note: Teams with highly specialized workflows outside these roles may require additional customization.

What problems does Spinach AI solve?

Spinach AI addresses pain points such as manual note-taking, repetitive administrative tasks, inefficient documentation, difficulty analyzing user feedback, and collaboration challenges in distributed teams. It automates note-taking, streamlines administrative work, and provides AI-powered insights. Note: Teams seeking highly specialized analytics or industry-specific compliance may need to supplement Spinach AI with additional tools.

What business impact can customers expect from using Spinach AI?

Customers can expect time savings through automation, improved workflow efficiency, enhanced decision-making with AI-powered insights, increased productivity, better customer engagement, and cost efficiency. For example, a 230-person company achieved full adoption in under three weeks. Note: Actual impact may vary based on team size and adoption.

Are there customer success stories or testimonials for Spinach AI?

Yes, customers such as Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have shared positive feedback on improved workflows, communication, and alignment. For example, "Spinach has 100% changed how our team handles meetings and projects" (Kushal Birje). Note: Individual results may vary; see the homepage for more testimonials.

Implementation & Support

How long does it take to implement Spinach AI and how easy is it to start?

Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Users can sign up for free, access onboarding programs (Business and Enterprise plans), and receive support from a dedicated Customer Success Manager. Note: Larger organizations or those with complex IT requirements may require additional setup time.

What support resources are available for Spinach AI users?

Support resources include a Help Center with articles and documentation, onboarding programs for Business and Enterprise plans, dedicated Customer Success Managers, and priority support for paid plans. Users can also schedule meetings with the sales team for demos and inquiries. Note: Some support features may be limited on the free plan.

Competition & Comparison

How does Spinach AI compare to Otter.ai?

Otter.ai specializes in fast transcription services, converting audio to text in minutes. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. Otter.ai may be preferable for users who only need transcription and not workflow automation. Note: Otter.ai may offer more advanced transcription customization; Spinach AI is best for teams seeking integrated meeting management and automation.

How does Spinach AI compare to Fireflies.ai?

Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights. Fireflies.ai may be a better fit for users focused on transcription and summary credits, while Spinach AI is suited for teams needing workflow automation and role-specific features. Note: Fireflies.ai may offer different pricing structures or integrations not covered by Spinach AI.

How does Spinach AI compare to Descript?

Descript is known for its audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. Descript may be preferable for users needing advanced audio/video editing, while Spinach AI is better for meeting management and workflow automation. Note: Spinach AI does not offer advanced audio/video editing features.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information

What is Spinach AI and what does it do?

Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows by automating meeting note-taking, action item tracking, and administrative tasks. It records meetings in up to 100 languages, transcribes conversations, provides concise summaries, and integrates with tools like Zoom, Slack, Jira, and Salesforce. Note: Spinach AI may not be suitable for teams that require highly specialized, non-standard integrations not listed in its supported tools.

How does Spinach AI help with meeting agendas?

Spinach AI provides a dedicated meeting agenda app that allows teams to collaboratively build, share, and update agendas in real time. Team members can add items, comment, and access agendas before meetings, ensuring everyone is prepared. The agenda can be displayed on a shared screen for inclusivity, especially for remote participants. Note: Teams relying solely on paper or static documents may not benefit from Spinach AI's collaborative features.

Features & Capabilities

What are the key features of Spinach AI?

Key features include automated note-taking, action item tracking, meeting recording in up to 100 languages, AI-powered insights, customizable solutions for different teams (such as PRD generation for product managers and sprint planning for engineering), and integrations with tools like Zoom, Slack, Jira, Salesforce, and more. Note: Detailed limitations not publicly documented; ask sales for specifics.

Which integrations does Spinach AI support?

Spinach AI integrates with meeting platforms (Zoom, Google Meet, Microsoft Teams, Webex), communication tools (Slack), calendar services (Google Calendar, Microsoft Calendar), project management tools (Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence), CRM tools (Salesforce, HubSpot, Zoho, Attio), HRIS and directory sync (BambooHR, Rippling, Workday, OKTA, SCIM), automation tools (Zapier), and ERP systems (NetSuite, SAP). Note: Not all integrations may be available on every plan; check the integrations page for details.

Does Spinach AI offer an API?

Yes, Spinach AI provides a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. This API enables access to transcripts and AI-generated summaries for integration and automation. Note: API access may require additional configuration or fees depending on the plan.

What technical documentation is available for Spinach AI?

Spinach AI offers comprehensive technical documentation, including printed and digital instructions, online help files, technical documentation for features and integrations, and user manuals. These resources are accessible via the Help Center. Note: Some advanced documentation may require a paid plan or support request.

Pricing & Plans

What does the Starter plan cost and include?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Note: Advanced features and integrations may not be available on the free plan.

What features are included in the Pro plan and how is it priced?

The Pro plan is a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and includes advanced AI features. Note: Some integrations and API access may require additional fees or add-ons.

How much does the Business plan cost and what does it offer?

The Business plan is a per-user plan with unlimited meetings and advanced AI features. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. Note: API access is available as an add-on, and onboarding support is included.

What is included in the Enterprise plan?

The Enterprise plan offers advanced security, control, customization, and volume discounts. Pricing is custom and requires consultation with the sales team. API access is included. Note: Enterprise features may require a minimum user commitment or contract.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA. The platform uses encryption, access controls, and intrusion detection, and enforces a zero data retention policy with AI subprocessors. Regular third-party audits are conducted. Note: For detailed compliance documentation, visit the trust center or contact support.

How does Spinach AI protect customer data?

Spinach AI uses encryption, strict access controls, and intrusion detection to safeguard data. It enforces responsible AI practices, including a zero data retention policy with all AI subprocessors, and does not use customer data for AI model training. Note: Customers with unique data residency or compliance needs should consult with Spinach AI's sales or security team.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, sales teams, customer success teams, engineering teams, HR and recruiting, and marketing teams. It is used by organizations such as Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. Note: Teams with highly specialized workflows outside these roles may require additional customization.

What problems does Spinach AI solve?

Spinach AI addresses pain points such as manual note-taking, repetitive administrative tasks, inefficient documentation, difficulty analyzing user feedback, and collaboration challenges in distributed teams. It automates note-taking, streamlines administrative work, and provides AI-powered insights. Note: Teams seeking highly specialized analytics or industry-specific compliance may need to supplement Spinach AI with additional tools.

What business impact can customers expect from using Spinach AI?

Customers can expect time savings through automation, improved workflow efficiency, enhanced decision-making with AI-powered insights, increased productivity, better customer engagement, and cost efficiency. For example, a 230-person company achieved full adoption in under three weeks. Note: Actual impact may vary based on team size and adoption.

Are there customer success stories or testimonials for Spinach AI?

Yes, customers such as Kushal Birje (EDB), Dan Robidoux (Careviso), Belén Medina (Do It Consulting Group), and Jason Oliver (Product Director) have shared positive feedback on improved workflows, communication, and alignment. For example, "Spinach has 100% changed how our team handles meetings and projects" (Kushal Birje). Note: Individual results may vary; see the homepage for more testimonials.

Implementation & Support

How long does it take to implement Spinach AI and how easy is it to start?

Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Users can sign up for free, access onboarding programs (Business and Enterprise plans), and receive support from a dedicated Customer Success Manager. Note: Larger organizations or those with complex IT requirements may require additional setup time.

What support resources are available for Spinach AI users?

Support resources include a Help Center with articles and documentation, onboarding programs for Business and Enterprise plans, dedicated Customer Success Managers, and priority support for paid plans. Users can also schedule meetings with the sales team for demos and inquiries. Note: Some support features may be limited on the free plan.

Competition & Comparison

How does Spinach AI compare to Otter.ai?

Otter.ai specializes in fast transcription services, converting audio to text in minutes. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. Otter.ai may be preferable for users who only need transcription and not workflow automation. Note: Otter.ai may offer more advanced transcription customization; Spinach AI is best for teams seeking integrated meeting management and automation.

How does Spinach AI compare to Fireflies.ai?

Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights. Fireflies.ai may be a better fit for users focused on transcription and summary credits, while Spinach AI is suited for teams needing workflow automation and role-specific features. Note: Fireflies.ai may offer different pricing structures or integrations not covered by Spinach AI.

How does Spinach AI compare to Descript?

Descript is known for its audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. Descript may be preferable for users needing advanced audio/video editing, while Spinach AI is better for meeting management and workflow automation. Note: Spinach AI does not offer advanced audio/video editing features.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

· 5 mins · Productive Meetings

7 steps to preparing an effective meeting agenda

How many meetings have you left asking “what was the point of that?” Everyone’s been in a bad, soul-sucking, time-wasting…

Avatar of Shannon Maloney Shannon Maloney

How many meetings have you left asking “what was the point of that?”

Everyone’s been in a bad, soul-sucking, time-wasting meeting. And as you shuffle out of the conference room after one of them, you probably asked yourself, “why are meetings so awful?!”

But don’t blame the meeting.

Blame the agenda.

Think of is this way: at those meetings you hated the most, was there an agenda? If there was, did everyone have access to it ahead of time to prepare and add their thoughts? Was there a clear goal for why you were having the meeting in the first place? Was the whole meeting about sharing context, with no real outcomes?

In other words, great team meetings start with an agenda. Not sure how to write a meeting agenda? We can help you with that 😎.

Here are seven crucial steps to preparing an effective meeting agenda.

1. Ditch the pen and paper (or word processor, or note-taking tool, or…)

An actual pen-and-paper agenda?! Not only is it bad for the environment, it’s just plain inefficient. You can’t share a paper agenda ahead of time. You can’t invite collaboration from your team members. You can’t make last-minute changes. And really, a Word doc or Google sheet isn’t that much better.

OK, we’re a bit biased because we built a meeting agenda app. But seriously: having a dedicated tool makes agenda prep so much easier. No more copy-and-paste dance. No more sharing over email. Just a simple hub for all your meeting agendas (and notes!) that everyone can access and contribute to. That’s how you set yourself up for success. You don’t have to spend your time chasing everyone down for agenda topics, and your team will arrive prepared. Win-win.

2. Set a goal for your meeting – and write it down

This one is harder than it seems: every single meeting should have a goal, and it should be clearly stated on the agenda. Even it’s a recurring team meeting, there should be a goal. Here are a few examples of meeting goals:

  • Review our status updates and key roadblocks for the upcoming sprint
  • Plan holiday party
  • Finalize marketing campaign for upcoming product launch
  • UX review of our latest Android app update
  • Nail down a hiring strategy for the product team

Be sure to include this goal on the agenda. If it’s a simpler goal, you might be able to include it in the name of the meeting. If it’s more complex, add it in as the first agenda item.

3. Share the agenda at least 48 hours before the meeting (and encourage people to add to it!)

First thing’s first: no one benefits from a meeting agenda shared five minutes before the meeting is due to start. Or worse – in the meeting. Without seeing the agenda beforehand, your team will spend the whole meeting getting up to speed, not making decisions.

To make a meeting as effective as possible, share the agenda 48 hours in advance – and give your team the chance to add to it. This is how you can ensure your team feels a sense of ownership over the meeting. That way, they’ll show up prepared and engaged – and ready to make decisions.

Shameless plug: Hyperontext makes shared agendas easy! Once you create and share the agenda, all your team members can add their own items. You can even set up a SlackBot integration to gently remind them to add to the agenda a day before the meeting.

4. Allow for team members to provide context and share thoughts beforehand

You’ve given your team the chance to add their own items to the agenda – great!

But another crucial part of agenda preparation is allowing everyone to talk about the agenda beforehand.

This could mean a dedicated Slack channel. This could mean an app like Spinach AI that lets team members comment on items right in the agenda.

However you facilitate it, encouraging conversation before the meeting helps to provide context beforehand, and ensures that everyone has all the information they need to make decisions in the meeting (you might even resolve a few agenda items before the meeting even takes place!).

5. Assign time for each agenda item

Meetings can go off the rails, quickly. All of a sudden, 40 minutes have gone by and you haven’t gotten through the first item on the agenda 😨.

That’s why it’s so important to assign a time limit to each agenda item. It will keep you on track, and keep the conversation focused on decisions and next steps.

A great way to follow through on time limits is to assign a task-master to keep an eye on the time. They will be the one to (gently) cut off conversations when they veer too off-track, and remind everyone when it’s time to wind up an agenda item and move on.

6. Prioritize agenda items as needed

That said, sometimes conversations do run long, and decisions take time. With that in mind, it’s worth prioritizing your agenda with the most important items at the top. That way, if you don’t make it to the end of the agenda within your specified time, you can hold off on the last remaining items until your next meeting.

One word of warning: try not to make it a habit not to get through everything on your agenda. If you find that you’re not getting through it every single time, that might be a sign that you need to break out into smaller meetings, or add in a weekly scrum.

7. Make sure the agenda visible to everyone (remote included!)

When you’re preparing your agenda, take into consideration how you will go through it during the meeting. Avoid printouts at all cost – not only are they bad for the environment and hard to collaborate on (see step #1), they’re not inclusive to remote team members who aren’t in the room.

That said, you don’t want everyone pulling up the agenda on their own device – that just encourages distraction. Our solution? Put the agenda up on a shared screen, so that everyone can follow along in real-time. This is especially important if you’re using a tool that allows you to take meeting minutes right in the agenda (like ours!) – everyone will be able to see the meeting notes as they’re written, and sign off on the decisions being made.


That’s it! Remember: effective meetings start with effective meeting agendas. Taking a few minutes before the meeting will save you a lot of frustration in the long run. Check out these meeting agenda examples to get started.

Build meeting agendas for free with Spinach AI

What you should do next

You made it to the end of this article! Here are some things you can do now:

  1. You should check out our massive (& free) collection of meeting agenda templates to help you run more effective meetings.
  2. You should try Spinach to see how it can help you run a high performing org.
  3. If you found this article helpful, please share it with others on Linkedin or X (Twitter)
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