Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, generates action items, and streamlines workflows by integrating with tools like Zoom, Slack, Jira, and Salesforce. Spinach AI is designed to help teams focus on impactful work by reducing administrative burdens and providing AI-powered insights for data-driven decision-making. Learn more.
What are the key features of Spinach AI?
Key features of Spinach AI include automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, seamless integrations with popular collaboration tools, and tailored solutions for different roles like product managers, sales, engineering, and more. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan, providing advanced capabilities for generating and managing transcripts and AI-generated summaries. Learn more about API access.
Features & Capabilities
What problems does Spinach AI solve for teams?
Spinach AI addresses several core challenges, including the distraction of manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and the need for seamless collaboration across distributed teams. It automates documentation, action item tracking, and integrates with CRMs and project management tools to enhance productivity. Read more.
What integrations does Spinach AI support?
Spinach AI integrates with popular tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable smooth collaboration, automated note-taking, and streamlined workflows across teams. See all integrations.
How does Spinach AI help with marketing sprint planning meetings?
Spinach AI can automate note-taking, track action items, and generate summaries for biweekly marketing sprint planning meetings. It helps teams stay agile, aligned with product releases and sales requests, and free of blockers by providing live collaborative agendas, accountability trackers, calendar integration, reminders, and AI-based insights. Try the template.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, and finance. It is especially valuable for organizations seeking to automate workflows, improve collaboration, and make data-driven decisions. See all use cases.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, and improved customer engagement. Spinach AI automates note-taking and administrative tasks, integrates with key tools, and provides AI-powered insights, enabling teams to focus on strategic work and drive business growth. Learn more about business impact.
Are there real-world examples or case studies of Spinach AI in action?
Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer at Infinite Ranges uses Spinach AI to manage sales cycles, while Sergio at AlfaDocs leverages it for customer engagement. Read more case studies.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. User data is never used for training. For more details, contact [email protected] or visit the security page.
Support & Implementation
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required. Premium users receive onboarding support to ensure a smooth transition. Learn more about onboarding.
What customer support and training does Spinach AI provide?
Spinach AI offers priority support and a dedicated Customer Success Manager for premium plans, as well as an onboarding program to help new users integrate and utilize the platform. Customers can also access the Help Center for FAQs and troubleshooting guides.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, and an onboarding program to assist with maintenance, upgrades, and troubleshooting. The Help Center offers resources for troubleshooting and best practices. Visit the Help Center.
Customer Proof & Testimonials
What feedback have customers shared about Spinach AI?
Customers consistently highlight Spinach AI's ease of use and positive impact on productivity. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," while Belรฉn Medina (Do It Consulting Group) says, "Spinach is the best thing thatโs happened to our team." Matt Filion (Authvia) notes improved productivity and organization. Read more testimonials.
Which industries and companies use Spinach AI?
Spinach AI is used by companies in sales, customer success, technology, revenue operations, consulting, and healthcare technology. Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See customer stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, generates action items, and streamlines workflows by integrating with tools like Zoom, Slack, Jira, and Salesforce. Spinach AI is designed to help teams focus on impactful work by reducing administrative burdens and providing AI-powered insights for data-driven decision-making. Learn more.
What are the key features of Spinach AI?
Key features of Spinach AI include automated note-taking, workflow optimization (such as generating sprint plans and PRDs), AI-powered insights from user feedback, seamless integrations with popular collaboration tools, and tailored solutions for different roles like product managers, sales, engineering, and more. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI offers a Transcript & AI Summary API. This API is available as an add-on for some plans and is included in the Enterprise plan, providing advanced capabilities for generating and managing transcripts and AI-generated summaries. Learn more about API access.
Features & Capabilities
What problems does Spinach AI solve for teams?
Spinach AI addresses several core challenges, including the distraction of manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and the need for seamless collaboration across distributed teams. It automates documentation, action item tracking, and integrates with CRMs and project management tools to enhance productivity. Read more.
What integrations does Spinach AI support?
Spinach AI integrates with popular tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable smooth collaboration, automated note-taking, and streamlined workflows across teams. See all integrations.
How does Spinach AI help with marketing sprint planning meetings?
Spinach AI can automate note-taking, track action items, and generate summaries for biweekly marketing sprint planning meetings. It helps teams stay agile, aligned with product releases and sales requests, and free of blockers by providing live collaborative agendas, accountability trackers, calendar integration, reminders, and AI-based insights. Try the template.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing teams, HR and recruiting, customer success, sales, and finance. It is especially valuable for organizations seeking to automate workflows, improve collaboration, and make data-driven decisions. See all use cases.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, and improved customer engagement. Spinach AI automates note-taking and administrative tasks, integrates with key tools, and provides AI-powered insights, enabling teams to focus on strategic work and drive business growth. Learn more about business impact.
Are there real-world examples or case studies of Spinach AI in action?
Yes, Spinach AI has been successfully implemented across industries such as sales, customer success, technology, revenue operations, consulting, and healthcare technology. For example, Ron Meyer at Infinite Ranges uses Spinach AI to manage sales cycles, while Sergio at AlfaDocs leverages it for customer engagement. Read more case studies.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. User data is never used for training. For more details, contact [email protected] or visit the security page.
Support & Implementation
How easy is it to get started with Spinach AI?
Spinach AI is designed for quick and easy implementation. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required. Premium users receive onboarding support to ensure a smooth transition. Learn more about onboarding.
What customer support and training does Spinach AI provide?
Spinach AI offers priority support and a dedicated Customer Success Manager for premium plans, as well as an onboarding program to help new users integrate and utilize the platform. Customers can also access the Help Center for FAQs and troubleshooting guides.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, and an onboarding program to assist with maintenance, upgrades, and troubleshooting. The Help Center offers resources for troubleshooting and best practices. Visit the Help Center.
Customer Proof & Testimonials
What feedback have customers shared about Spinach AI?
Customers consistently highlight Spinach AI's ease of use and positive impact on productivity. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," while Belรฉn Medina (Do It Consulting Group) says, "Spinach is the best thing thatโs happened to our team." Matt Filion (Authvia) notes improved productivity and organization. Read more testimonials.
Which industries and companies use Spinach AI?
Spinach AI is used by companies in sales, customer success, technology, revenue operations, consulting, and healthcare technology. Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See customer stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
