Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, manages post-meeting tasks, and provides AI-powered insights to help teams streamline workflows and make data-driven decisions. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for roles such as product managers, sales, engineering, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant for running meetings and summarizing conversations, automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams and roles. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing details.
Features & Capabilities
What are the key features and benefits of Spinach AI?
Key features include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and customizable solutions for different teams. Benefits include increased productivity, streamlined workflows, enhanced collaboration, and data-driven decision-making. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with popular collaboration and productivity tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce, enabling smooth workflows and team alignment. See all integrations.
What makes Spinach AI different from other AI meeting assistants?
Spinach AI stands out due to its tailored features for different roles (such as product managers, sales, and customer success), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) have highlighted its unmatched specificity and ability to automate role-specific workflows. Learn more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance. It is especially valuable for organizations seeking to automate administrative tasks, improve collaboration, and make data-driven decisions. See all roles.
What problems does Spinach AI solve?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and lack of team alignment. It automates documentation, integrates with key tools, and provides actionable insights to help teams focus on impactful work. Learn more.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, improved customer engagement, and more data-driven decision-making. Spinach AI helps teams save time, reduce administrative burdens, and achieve better outcomes. See business impact.
Are there any real-world success stories or case studies for Spinach AI?
Yes, Spinach AI is used by organizations across industries such as sales, customer success, technology, consulting, and healthcare technology. Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. Success stories highlight improved productivity, streamlined workflows, and enhanced team communication. Read testimonials.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. User data is never used for training. For the SOC 2 report, contact [email protected]. Learn more.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. The platform never uses customer data for training, and offers advanced security features such as SAML SSO, SCIM, admin controls, and custom data retention policies. See security details.
Getting Started & Implementation
How easy is it to get started with Spinach AI?
Getting started with Spinach AI is quick and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required. Premium users benefit from an onboarding program and dedicated customer success manager. See onboarding details.
How long does it take to implement Spinach AI?
Spinach AI can be implemented almost instantly. After signing up and connecting your calendar, you can begin using the platform right away. Premium plans include onboarding support to ensure a smooth transition. Learn more.
Support & Training
What support is available to Spinach AI customers?
Spinach AI offers priority support and a dedicated customer success manager for premium users, an onboarding program, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed to use the platform effectively. Visit Help Center.
What training and onboarding resources does Spinach AI provide?
Premium plans include an onboarding program and a dedicated customer success manager to help new customers integrate and utilize the platform. The Help Center provides additional support and answers to frequently asked questions. See onboarding resources.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for premium plans, a dedicated customer success manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective troubleshooting. Learn more.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI?
Customers consistently praise Spinach AI for its ease of use, seamless integrations, and positive impact on productivity. For example, Dan Robidoux (Careviso) called it "so natural and easy to use," while Belén Medina (Do It Consulting Group) said, "Spinach is the best thing that’s happened to our team." Read more testimonials.
Which industries use Spinach AI?
Spinach AI is used in sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See industry examples.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, manages post-meeting tasks, and provides AI-powered insights to help teams streamline workflows and make data-driven decisions. Spinach AI integrates with popular tools like Zoom, Slack, Jira, and Salesforce, and offers tailored solutions for roles such as product managers, sales, engineering, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant for running meetings and summarizing conversations, automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different teams and roles. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing details.
Features & Capabilities
What are the key features and benefits of Spinach AI?
Key features include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and customizable solutions for different teams. Benefits include increased productivity, streamlined workflows, enhanced collaboration, and data-driven decision-making. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with popular collaboration and productivity tools such as Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce, enabling smooth workflows and team alignment. See all integrations.
What makes Spinach AI different from other AI meeting assistants?
Spinach AI stands out due to its tailored features for different roles (such as product managers, sales, and customer success), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) have highlighted its unmatched specificity and ability to automate role-specific workflows. Learn more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for a wide range of professionals and teams, including product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance. It is especially valuable for organizations seeking to automate administrative tasks, improve collaboration, and make data-driven decisions. See all roles.
What problems does Spinach AI solve?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, difficulty extracting insights from user feedback, and lack of team alignment. It automates documentation, integrates with key tools, and provides actionable insights to help teams focus on impactful work. Learn more.
What business impact can customers expect from using Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, improved customer engagement, and more data-driven decision-making. Spinach AI helps teams save time, reduce administrative burdens, and achieve better outcomes. See business impact.
Are there any real-world success stories or case studies for Spinach AI?
Yes, Spinach AI is used by organizations across industries such as sales, customer success, technology, consulting, and healthcare technology. Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. Success stories highlight improved productivity, streamlined workflows, and enhanced team communication. Read testimonials.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements available). The platform uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. User data is never used for training. For the SOC 2 report, contact [email protected]. Learn more.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. The platform never uses customer data for training, and offers advanced security features such as SAML SSO, SCIM, admin controls, and custom data retention policies. See security details.
Getting Started & Implementation
How easy is it to get started with Spinach AI?
Getting started with Spinach AI is quick and user-friendly. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT setup is required. Premium users benefit from an onboarding program and dedicated customer success manager. See onboarding details.
How long does it take to implement Spinach AI?
Spinach AI can be implemented almost instantly. After signing up and connecting your calendar, you can begin using the platform right away. Premium plans include onboarding support to ensure a smooth transition. Learn more.
Support & Training
What support is available to Spinach AI customers?
Spinach AI offers priority support and a dedicated customer success manager for premium users, an onboarding program, and a comprehensive Help Center. These resources ensure customers have the guidance and assistance needed to use the platform effectively. Visit Help Center.
What training and onboarding resources does Spinach AI provide?
Premium plans include an onboarding program and a dedicated customer success manager to help new customers integrate and utilize the platform. The Help Center provides additional support and answers to frequently asked questions. See onboarding resources.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI provides priority support for premium plans, a dedicated customer success manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective troubleshooting. Learn more.
Customer Proof & Testimonials
What feedback have customers given about Spinach AI?
Customers consistently praise Spinach AI for its ease of use, seamless integrations, and positive impact on productivity. For example, Dan Robidoux (Careviso) called it "so natural and easy to use," while Belén Medina (Do It Consulting Group) said, "Spinach is the best thing that’s happened to our team." Read more testimonials.
Which industries use Spinach AI?
Spinach AI is used in sales, customer success, technology, revenue operations, consulting, and healthcare technology. Customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See industry examples.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
