Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, manages post-meeting tasks, and provides AI-powered insights to help teams streamline workflows and make data-driven decisions. Spinach AI is designed for various teams, including product management, sales, engineering, customer success, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant, automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different roles such as product managers, sales, and engineering teams. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing details.
Features & Capabilities
What are the key features and benefits of Spinach AI?
Key features include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with popular tools (Zoom, Slack, Jira, Salesforce, Google Meet, Microsoft Teams), and customizable solutions for different teams. Benefits include increased productivity, streamlined workflows, enhanced collaboration, and data-driven decision-making. Learn more.
What integrations does Spinach AI support?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and more, enabling smooth collaboration and workflow automation across teams. See all integrations.
Does Spinach AI provide tailored solutions for different teams?
Yes, Spinach AI offers tailored features for product managers (automated roadmap meetings, PRD generation), sales teams (CRM integrations, buyer insights), engineering teams (sprint planning), HR and recruiting (meeting insights), and more. This specificity helps address unique pain points for each role. Learn more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance/accounting teams. It is suitable for any company seeking to improve productivity, collaboration, and workflow automation. See all use cases.
What problems does Spinach AI solve for teams?
Spinach AI addresses challenges such as manual note-taking during meetings, administrative overhead (recaps, proposals, CRM updates), workflow inefficiencies, extracting insights from user feedback, and maintaining team alignment. It automates these processes, freeing teams to focus on impactful work. Learn more.
Are there real-world examples or case studies of Spinach AI in action?
Yes, Spinach AI has been successfully used by companies in sales (Infinite Ranges), customer success (AlfaDocs), technology (Authvia), revenue operations (EDB), consulting (Do It Consulting Group), and healthcare technology (Careviso). Customers report improved productivity, streamlined workflows, and better team communication. Read testimonials.
What feedback have customers shared about Spinach AI's ease of use?
Customers consistently highlight Spinach AI's intuitive design and ease of use. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," and Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team." See more feedback.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI). It uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. User data is never used for training. Learn more.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. It never uses customer data for training, and offers advanced security features like SAML SSO, SCIM, admin controls, and custom data retention policies. See security details.
Implementation & Onboarding
How easy is it to get started with Spinach AI?
Spinach AI is designed for instant setup. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium users receive onboarding support. See onboarding details.
What training and support does Spinach AI provide for new users?
Spinach AI offers an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a comprehensive Help Center to ensure a smooth start and ongoing success. Visit the Help Center.
Support & Maintenance
What customer support options are available after purchasing Spinach AI?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center with FAQs and troubleshooting guides. These resources ensure customers can use Spinach AI efficiently. Get support.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI ensures smooth operation through priority support (for premium plans), dedicated Customer Success Managers, onboarding programs, and a Help Center. These resources help with troubleshooting, upgrades, and ongoing maintenance. Learn more.
Competition & Differentiation
How does Spinach AI differ from other AI meeting assistants?
Spinach AI stands out by offering tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its unmatched specificity and productivity benefits. See what makes Spinach AI unique.
Why should customers choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Real-world testimonials from product directors, sales executives, and customer success managers underscore its effectiveness in solving pain points and improving team outcomes. Read customer stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform that leverages artificial intelligence to enhance team collaboration and productivity. It automates meeting note-taking, summarizes conversations, manages post-meeting tasks, and provides AI-powered insights to help teams streamline workflows and make data-driven decisions. Spinach AI is designed for various teams, including product management, sales, engineering, customer success, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant, automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different roles such as product managers, sales, and engineering teams. See all features.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing details.
Features & Capabilities
What are the key features and benefits of Spinach AI?
Key features include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with popular tools (Zoom, Slack, Jira, Salesforce, Google Meet, Microsoft Teams), and customizable solutions for different teams. Benefits include increased productivity, streamlined workflows, enhanced collaboration, and data-driven decision-making. Learn more.
What integrations does Spinach AI support?
Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and more, enabling smooth collaboration and workflow automation across teams. See all integrations.
Does Spinach AI provide tailored solutions for different teams?
Yes, Spinach AI offers tailored features for product managers (automated roadmap meetings, PRD generation), sales teams (CRM integrations, buyer insights), engineering teams (sprint planning), HR and recruiting (meeting insights), and more. This specificity helps address unique pain points for each role. Learn more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance/accounting teams. It is suitable for any company seeking to improve productivity, collaboration, and workflow automation. See all use cases.
What problems does Spinach AI solve for teams?
Spinach AI addresses challenges such as manual note-taking during meetings, administrative overhead (recaps, proposals, CRM updates), workflow inefficiencies, extracting insights from user feedback, and maintaining team alignment. It automates these processes, freeing teams to focus on impactful work. Learn more.
Are there real-world examples or case studies of Spinach AI in action?
Yes, Spinach AI has been successfully used by companies in sales (Infinite Ranges), customer success (AlfaDocs), technology (Authvia), revenue operations (EDB), consulting (Do It Consulting Group), and healthcare technology (Careviso). Customers report improved productivity, streamlined workflows, and better team communication. Read testimonials.
What feedback have customers shared about Spinach AI's ease of use?
Customers consistently highlight Spinach AI's intuitive design and ease of use. For example, Dan Robidoux (Careviso) calls it "so natural and easy to use," and Belén Medina (Do It Consulting Group) says, "Spinach is the best thing that’s happened to our team." See more feedback.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (audited by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for PHI). It uses TLS and AES-256 encryption, offers SAML SSO, SCIM, admin controls, and custom data retention policies. User data is never used for training. Learn more.
How does Spinach AI protect user data?
Spinach AI uses TLS encryption for data in transit and AES-256 encryption for data at rest. It never uses customer data for training, and offers advanced security features like SAML SSO, SCIM, admin controls, and custom data retention policies. See security details.
Implementation & Onboarding
How easy is it to get started with Spinach AI?
Spinach AI is designed for instant setup. Users can sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium users receive onboarding support. See onboarding details.
What training and support does Spinach AI provide for new users?
Spinach AI offers an onboarding program for premium plans, a dedicated Customer Success Manager, priority support, and a comprehensive Help Center to ensure a smooth start and ongoing success. Visit the Help Center.
Support & Maintenance
What customer support options are available after purchasing Spinach AI?
Spinach AI provides priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a Help Center with FAQs and troubleshooting guides. These resources ensure customers can use Spinach AI efficiently. Get support.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI ensures smooth operation through priority support (for premium plans), dedicated Customer Success Managers, onboarding programs, and a Help Center. These resources help with troubleshooting, upgrades, and ongoing maintenance. Learn more.
Competition & Differentiation
How does Spinach AI differ from other AI meeting assistants?
Spinach AI stands out by offering tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its unmatched specificity and productivity benefits. See what makes Spinach AI unique.
Why should customers choose Spinach AI over alternatives?
Customers choose Spinach AI for its role-specific features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Real-world testimonials from product directors, sales executives, and customer success managers underscore its effectiveness in solving pain points and improving team outcomes. Read customer stories.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).