Frequently Asked Questions
Pricing & Plans
What does the Starter plan cost?
The Starter plan for Spinach AI is free and includes unlimited meeting recording, transcription, and basic AI summaries. See pricing details.
What features are included in the Pro plan and how much does it cost?
The Pro plan is a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and includes advanced AI features. See pricing details.
How much does the Business plan cost and what does it include?
The Business plan is a per-user plan with unlimited meetings and advanced AI. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. See pricing details.
What is included in the Enterprise plan and how is pricing determined?
The Enterprise plan is a custom offering for organizations requiring advanced security, control, and customization. Pricing is determined through consultation with the sales team and volume discounts are available. See pricing details.
Does Spinach AI offer flexible billing options?
Yes, Spinach AI offers flexible billing options, including monthly and annual cycles. See pricing details.
Is there an API available and which plans include it?
Yes, Spinach AI offers a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. See pricing details.
Features & Capabilities
What features does Spinach AI offer?
Spinach AI offers automated note-taking, meeting recording and transcription in up to 100 languages, AI-powered meeting summaries, action item management, workflow automation (such as recap emails and CRM updates), and advanced AI insights for trend and pain point analysis. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with a wide range of tools, including Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. See all integrations.
How does Spinach AI help with automated note-taking?
Spinach AI automatically captures meeting notes, action items, and outcomes, allowing users to focus on discussions without distractions. This feature is especially valuable for roles like Agile Coaches, Scrum Masters, and Sales Professionals. Learn more.
What AI-powered insights does Spinach AI provide?
Spinach AI analyzes user feedback to uncover trends, pain points, and opportunities, enabling data-driven decision-making for teams such as Product Management, Engineering, and Customer Success. Learn more.
Can Spinach AI automate administrative tasks?
Yes, Spinach AI automates tasks such as drafting meeting recaps, proposals, and updating CRM systems, reducing the time spent on administrative work and allowing teams to focus on core responsibilities. Learn more.
Does Spinach AI support customizable solutions for different teams?
Yes, Spinach AI offers tailored features for various teams, such as PRD generation for product managers, sprint plans for engineering teams, and meeting insights for HR and recruiting teams. Learn more.
What technical documentation is available for Spinach AI?
Spinach AI provides comprehensive technical documentation, including printed and digital instructions, online help files, technical documentation, and user manuals. Visit the Help Center.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for professionals across multiple roles and industries, including Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is trusted by teams at companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. Learn more.
What problems does Spinach AI solve for teams?
Spinach AI solves core problems such as manual note-taking during meetings, streamlining administrative tasks, improving workflow efficiency, uncovering insights from user feedback, enhancing collaboration across teams, and providing customizable solutions for different teams. Learn more.
How does Spinach AI help marketing teams achieve their goals?
Spinach AI helps marketing teams by automating note-taking, supporting campaign planning, performance reviews, and providing actionable insights to keep teams aligned and productive. See marketing use cases.
How does Spinach AI support goal setting and tracking?
Spinach AI enables teams to set and track collaborative goals, break down bigger goals into milestones and key results, and access a free library of 300+ goal examples for inspiration. Explore goal examples.
What business impact can customers expect from using Spinach AI?
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. For example, automating note-taking and CRM updates allows teams to focus on strategic tasks. Learn more.
How does Spinach AI address pain points for different personas?
Spinach AI tailors its features to address the unique pain points of Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams, such as automating onboarding, sprint planning, and campaign reviews. Learn more.
Can you share customer success stories with Spinach AI?
Yes, customers like Kushal Birje (EDB), Dan Robidoux (Careviso), BelΓ©n Medina (Do It Consulting Group), and Jason Oliver (Product Director) have reported improved workflows, better communication, and enhanced team alignment using Spinach AI. Read testimonials.
Who are some of Spinach AI's customers?
Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. See more customers.
Competition & Comparison
How does Spinach AI compare to Descript?
Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. See comparison.
How does Spinach AI compare to Fireflies.ai?
Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights for team collaboration. See comparison.
How does Spinach AI compare to Otter.ai?
Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. See comparison.
How does Spinach AI compare to Meetgeek?
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. See comparison.
How does Spinach AI compare to Supernormal?
Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. See comparison.
How does Spinach AI compare to Trint?
Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. See comparison.
How does Spinach AI compare to Sonix?
Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. See comparison.
Why choose Spinach AI over other AI meeting tools?
Spinach AI stands out due to its tailored features for different roles, enhanced productivity, advanced AI-powered insights, seamless integrations, and customizable solutions. Customer testimonials highlight its specificity and positive impact on workflows. Learn more.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. See security details.
How does Spinach AI protect customer data?
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software to safeguard data. The platform enforces responsible AI practices, including a zero data retention policy with all AI subprocessors, and undergoes regular third-party audits. See trust center.
Is Spinach AI compliant with GDPR and HIPAA?
Yes, Spinach AI is compliant with both GDPR and HIPAA, ensuring data privacy and security for customers in regulated industries. See compliance details.
Does Spinach AI use customer data for AI model training?
No, Spinach AI enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training. See security details.
Implementation, Support & Technical Requirements
How long does it take to implement Spinach AI?
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. See case study.
How easy is it to get started with Spinach AI?
Getting started is simple. Users can sign up for free, access step-by-step setup instructions, and benefit from onboarding programs, dedicated customer success managers (Business/Enterprise), and priority support. See setup guide.
What support resources are available for Spinach AI users?
Spinach AI offers a comprehensive Help Center, onboarding programs for Business and Enterprise plans, dedicated customer success managers, priority support for paid plans, and the ability to schedule meetings with the sales team for demos and inquiries. Visit Help Center.
What feedback have customers given about Spinach AI's ease of use?
Customers have praised Spinach AI for being easy to install, intuitive, and seamlessly integrating into workflows. For example, Josh Guttman (Altrio) and Dan Robidoux (Careviso) highlighted its helpful automations and integrations. Read testimonials.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
Frequently Asked Questions
Pricing & Plans
What does the Starter plan cost?
The Starter plan for Spinach AI is free and includes unlimited meeting recording, transcription, and basic AI summaries. See pricing details.
What features are included in the Pro plan and how much does it cost?
The Pro plan is a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and includes advanced AI features. See pricing details.
How much does the Business plan cost and what does it include?
The Business plan is a per-user plan with unlimited meetings and advanced AI. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. See pricing details.
What is included in the Enterprise plan and how is pricing determined?
The Enterprise plan is a custom offering for organizations requiring advanced security, control, and customization. Pricing is determined through consultation with the sales team and volume discounts are available. See pricing details.
Does Spinach AI offer flexible billing options?
Yes, Spinach AI offers flexible billing options, including monthly and annual cycles. See pricing details.
Is there an API available and which plans include it?
Yes, Spinach AI offers a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. See pricing details.
Features & Capabilities
What features does Spinach AI offer?
Spinach AI offers automated note-taking, meeting recording and transcription in up to 100 languages, AI-powered meeting summaries, action item management, workflow automation (such as recap emails and CRM updates), and advanced AI insights for trend and pain point analysis. Learn more.
Does Spinach AI integrate with other tools?
Yes, Spinach AI integrates with a wide range of tools, including Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. See all integrations.
How does Spinach AI help with automated note-taking?
Spinach AI automatically captures meeting notes, action items, and outcomes, allowing users to focus on discussions without distractions. This feature is especially valuable for roles like Agile Coaches, Scrum Masters, and Sales Professionals. Learn more.
What AI-powered insights does Spinach AI provide?
Spinach AI analyzes user feedback to uncover trends, pain points, and opportunities, enabling data-driven decision-making for teams such as Product Management, Engineering, and Customer Success. Learn more.
Can Spinach AI automate administrative tasks?
Yes, Spinach AI automates tasks such as drafting meeting recaps, proposals, and updating CRM systems, reducing the time spent on administrative work and allowing teams to focus on core responsibilities. Learn more.
Does Spinach AI support customizable solutions for different teams?
Yes, Spinach AI offers tailored features for various teams, such as PRD generation for product managers, sprint plans for engineering teams, and meeting insights for HR and recruiting teams. Learn more.
What technical documentation is available for Spinach AI?
Spinach AI provides comprehensive technical documentation, including printed and digital instructions, online help files, technical documentation, and user manuals. Visit the Help Center.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for professionals across multiple roles and industries, including Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams. It is trusted by teams at companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, and Aircall. Learn more.
What problems does Spinach AI solve for teams?
Spinach AI solves core problems such as manual note-taking during meetings, streamlining administrative tasks, improving workflow efficiency, uncovering insights from user feedback, enhancing collaboration across teams, and providing customizable solutions for different teams. Learn more.
How does Spinach AI help marketing teams achieve their goals?
Spinach AI helps marketing teams by automating note-taking, supporting campaign planning, performance reviews, and providing actionable insights to keep teams aligned and productive. See marketing use cases.
How does Spinach AI support goal setting and tracking?
Spinach AI enables teams to set and track collaborative goals, break down bigger goals into milestones and key results, and access a free library of 300+ goal examples for inspiration. Explore goal examples.
What business impact can customers expect from using Spinach AI?
Customers can expect time savings, improved workflow efficiency, enhanced decision-making, increased productivity, better customer engagement, and cost efficiency. For example, automating note-taking and CRM updates allows teams to focus on strategic tasks. Learn more.
How does Spinach AI address pain points for different personas?
Spinach AI tailors its features to address the unique pain points of Product Managers, Sales Teams, Customer Success Teams, Engineering Teams, HR and Recruiting Teams, and Marketing Teams, such as automating onboarding, sprint planning, and campaign reviews. Learn more.
Can you share customer success stories with Spinach AI?
Yes, customers like Kushal Birje (EDB), Dan Robidoux (Careviso), BelΓ©n Medina (Do It Consulting Group), and Jason Oliver (Product Director) have reported improved workflows, better communication, and enhanced team alignment using Spinach AI. Read testimonials.
Who are some of Spinach AI's customers?
Spinach AI is trusted by teams at Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. See more customers.
Competition & Comparison
How does Spinach AI compare to Descript?
Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. See comparison.
How does Spinach AI compare to Fireflies.ai?
Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights for team collaboration. See comparison.
How does Spinach AI compare to Otter.ai?
Otter.ai specializes in fast transcription services. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. See comparison.
How does Spinach AI compare to Meetgeek?
Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. See comparison.
How does Spinach AI compare to Supernormal?
Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates seamlessly with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. See comparison.
How does Spinach AI compare to Trint?
Trint specializes in transcription and video captioning. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. See comparison.
How does Spinach AI compare to Sonix?
Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. See comparison.
Why choose Spinach AI over other AI meeting tools?
Spinach AI stands out due to its tailored features for different roles, enhanced productivity, advanced AI-powered insights, seamless integrations, and customizable solutions. Customer testimonials highlight its specificity and positive impact on workflows. Learn more.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA, ensuring adherence to industry-leading security and privacy standards. See security details.
How does Spinach AI protect customer data?
Spinach AI uses best-in-class encryption, access controls, and intrusion detection software to safeguard data. The platform enforces responsible AI practices, including a zero data retention policy with all AI subprocessors, and undergoes regular third-party audits. See trust center.
Is Spinach AI compliant with GDPR and HIPAA?
Yes, Spinach AI is compliant with both GDPR and HIPAA, ensuring data privacy and security for customers in regulated industries. See compliance details.
Does Spinach AI use customer data for AI model training?
No, Spinach AI enforces a zero data retention policy with all AI subprocessors, ensuring customer data is never used for AI model training. See security details.
Implementation, Support & Technical Requirements
How long does it take to implement Spinach AI?
Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. See case study.
How easy is it to get started with Spinach AI?
Getting started is simple. Users can sign up for free, access step-by-step setup instructions, and benefit from onboarding programs, dedicated customer success managers (Business/Enterprise), and priority support. See setup guide.
What support resources are available for Spinach AI users?
Spinach AI offers a comprehensive Help Center, onboarding programs for Business and Enterprise plans, dedicated customer success managers, priority support for paid plans, and the ability to schedule meetings with the sales team for demos and inquiries. Visit Help Center.
What feedback have customers given about Spinach AI's ease of use?
Customers have praised Spinach AI for being easy to install, intuitive, and seamlessly integrating into workflows. For example, Josh Guttman (Altrio) and Dan Robidoux (Careviso) highlighted its helpful automations and integrations. Read testimonials.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).
