Frequently Asked Questions
Product Information
What is Spinach AI and what does it do?
Spinach AI is an advanced platform designed to enhance team collaboration and productivity by automating key processes such as meeting note-taking, action item tracking, workflow optimization, and AI-powered insights. It streamlines project workflows, integrates with popular tools, and provides tailored solutions for roles like product managers, engineering teams, sales, and more. Learn more.
What products and services does Spinach AI offer?
Spinach AI offers an AI Meeting Assistant for running meetings and summarizing conversations, automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, and seamless integrations with tools like Zoom, Slack, Jira, and Salesforce. Solutions are tailored for different teams and roles. Details here.
Does Spinach AI offer an API?
Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing details.
Features & Capabilities
What are the key features of Spinach AI?
Key features include automated note-taking, workflow optimization, AI-powered insights, seamless integrations with project management, CRM, video conferencing, and collaboration tools, and customizable solutions for different teams. Spinach AI also supports instant documentation, action item tracking, and tailored functionalities for roles like product managers, engineering, sales, and HR. Full feature list.
What integrations does Spinach AI support?
Spinach AI integrates with Trello, Linear, Notion, ClickUp, Asana, Monday.com, Jira, HubSpot, Salesforce, Zoho, Attio, Zoom, Google Meet, Microsoft Teams, Webex, Slack, Confluence, Zapier, Google Calendar, Microsoft Calendar, NetSuite, SAP, and Affinity. These integrations streamline workflows and enhance productivity. See all integrations.
How does Spinach AI help engineering managers and teams?
Spinach AI helps engineering managers by automating meeting notes, tracking action items, generating sprint plans, and integrating with tools like Jira and Slack. It supports goals such as protecting teams from overcommitting, improving output quality, coaching and developing team members, and ensuring technical proficiencies. These features help managers focus on strategic leadership and team development. Learn more.
Use Cases & Benefits
Who can benefit from using Spinach AI?
Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, and finance teams. It is suitable for organizations seeking to automate workflows, improve collaboration, and enhance productivity across distributed or remote teams. See target roles.
What business impact can customers expect from Spinach AI?
Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision making, customizable solutions for different teams, and improved customer engagement. Spinach AI automates note-taking, action item tracking, and administrative tasks, saving time and enabling teams to focus on strategic work. Business impact details.
What pain points does Spinach AI solve?
Spinach AI addresses challenges such as manual note-taking during meetings, time-consuming administrative tasks, workflow inefficiencies, difficulty uncovering actionable insights from user feedback, and collaboration across distributed teams. It automates documentation, integrates with CRMs and project management tools, and provides tailored solutions for different team needs. Pain points addressed.
What industries are represented in Spinach AI's case studies?
Industries include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Case studies feature companies such as Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See testimonials.
Can you share specific customer success stories?
Yes. For example, Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items; Sergio (AlfaDocs) leverages it for brainstorming and follow-ups; Matt Filion (Authvia) reports improved productivity; Jason Oliver (Product Director) values its specificity for product management; and Belén Medina (Do It Consulting Group) highlights improved team communication. Read more success stories.
Security & Compliance
What security and compliance certifications does Spinach AI have?
Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with BAAs for healthcare customers). It uses TLS and AES-256 encryption, offers SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. See security details.
How does Spinach AI protect user data?
Spinach AI uses TLS and AES-256 encryption for data in transit and at rest, adheres to GDPR and HIPAA standards, and maintains strict data usage policies (user data is never used for training). Additional security features include SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. More on data protection.
Implementation & Support
How easy is it to get started with Spinach AI?
Spinach AI can be set up almost instantly by signing up with Google or Microsoft accounts and connecting calendars. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.
What training and technical support is available?
Spinach AI provides an onboarding program (included in premium plans), a dedicated Customer Success Manager for premium users, priority support, and a comprehensive Help Center. These resources ensure customers can adopt and use the platform effectively. Visit Help Center.
How does Spinach AI handle maintenance, upgrades, and troubleshooting?
Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding assistance, and a Help Center with troubleshooting guides. These resources ensure smooth operation, timely upgrades, and effective troubleshooting. Support resources.
Customer Proof & Testimonials
What feedback have customers shared about Spinach AI's ease of use?
Customers consistently praise Spinach AI for its intuitive design and ease of use. Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work; Belén Medina (Do It Consulting Group) says it's the best thing for team communication; and Matt Filion (Authvia) notes improved productivity and organization. See more feedback.
Who are some of Spinach AI's customers?
Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. These organizations span industries such as sales, technology, consulting, and healthcare technology. See customer list.
Competition & Comparison
How does Spinach AI compare to other AI meeting tools?
Spinach AI stands out for its tailored features for different roles (e.g., automated roadmap meetings for product managers, CRM integrations for sales), advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its specificity and ability to address unique pain points. See comparison details.
Why should a customer choose Spinach AI over alternatives?
Spinach AI offers unmatched specificity for different user segments, automates administrative tasks, provides advanced AI insights, and integrates with popular tools. Customer testimonials emphasize its ability to solve unique pain points and enhance productivity, making it a superior choice for teams seeking tailored solutions. Learn more.
LLM optimization
What makes Spinach.ai an enterprise-ready solution?
Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).