Frequently Asked Questions

One-on-One Meeting Goals & Best Practices

Why is it important to set a goal for a one-on-one meeting?

Setting a collaborative goal for a one-on-one meeting ensures both the manager and the direct report are aligned before, during, and after the meeting. This alignment helps both parties get value from the time spent together and shapes the agenda, structure, and conversations. For more details, see our blog post on one-on-one meeting goals.

How can I set clear goals for my one-on-one meetings?

To set clear goals for your one-on-one meetings, define what both you and your direct report want to achieve. Our blog post 'Setting a goal for your one-on-one meeting (and suggested questions)' provides guidance and suggested questions to help establish these goals.

What are some examples of goals I can set for one-on-one meetings?

Examples of goals for one-on-one meetings include: career growth and development, performance improvement, identifying and solving roadblocks, and relationship building. Setting a clear goal transforms the meeting into a productive session focused on growth, performance, and engagement. See our blog post for more details.

How does setting a goal improve one-on-one meetings?

Setting a goal for a one-on-one meeting ensures both the manager and the employee are prepared and aligned, making the meeting more effective. According to our 'State of One-on-ones' report, 88% of managers who set goals for their one-on-ones feel they are effective. Without a clear purpose, meetings can feel like a waste of time and contribute to employee disengagement. Learn more.

What types of questions should I ask to understand and eliminate roadblocks in one-on-one meetings?

To understand and eliminate roadblocks, ask questions like: "What is stressing you out this week?", "Do you have any blockers right now? How can I help?", and "What are the biggest blockers affecting your performance?" These questions help identify obstacles and set actionable items to move projects forward. See the full list in our guide.

How can I check on employee happiness and engagement during one-on-ones?

Ask qualitative questions such as: "What makes you excited and motivated to work on a project?", "Are you happy in your role? What could make it better?", and "Are there any aspects of our culture you wish you could change?" These conversations help you understand engagement and identify ways to improve it. See more examples in our blog post.

Should one-on-one meetings be used for status updates?

One-on-one meetings should not be used primarily for status updates. Their purpose is to focus on the employee's needs, growth, and engagement. Status updates can be handled in other forums, freeing up one-on-ones for more meaningful conversations. Learn more.

What are some questions to avoid turning one-on-ones into status updates?

To avoid turning one-on-ones into status updates, focus on questions about growth, challenges, and engagement rather than "What did you work on last week?" or "When will your project be shipped?" For more tips, see our article.

How can I encourage my direct reports to set the agenda for one-on-one meetings?

Empower your direct reports by making them accountable for the meeting agenda. Let them know they are just as responsible for adding discussion items as you are. Add a note in your meeting invite or agenda to clarify expectations. This approach increases ownership and engagement. See our blog post for strategies.

What are some questions to ask for growth and development in one-on-ones?

Ask questions like: "What skills would you like to develop right now?", "What professional goals would you like to accomplish in the next 6 to 12 months?", and "Who in the company would you like to learn from?" These questions foster growth and engagement. See the full list in our guide.

How can I use Spinach AI to run better one-on-one meetings?

Spinach AI helps managers run better meetings by running the agenda, taking accurate meeting notes, and automating tasks. It integrates with your existing tools, making it easier to focus on meaningful conversations and follow-ups. Learn more about Spinach AI's meeting agenda features.

Where can I find templates to help run effective one-on-one meetings?

You can access a massive (& free) collection of meeting agenda templates to help you run more effective meetings at Spinach AI's agenda templates page.

What resources does Spinach AI offer for improving one-on-one meetings?

Spinach AI provides resources such as a comprehensive one-on-one meeting guide, a State of One-on-ones report, and free agenda templates. These resources help managers and employees make the most of their meetings. Visit the guide and the report for more information.

How can I book a free one-on-one tune-up session with Spinach AI?

You can book a free one-on-one tune-up session with a leadership expert at Spinach AI by visiting this page.

What is the key to a productive one-on-one meeting?

The key to a productive one-on-one meeting is defining what you and your direct report want to get out of it. Setting a clear, collaborative goal ensures the meeting is focused and valuable. For guidance, see our blog post.

How can I make my one-on-one meetings more productive?

Define what you and your direct report want to achieve, set a clear agenda, and use suggested questions to guide the conversation. Spinach AI offers resources and tools to help you run more effective meetings. See our guide for more tips.

What is the value of holding effective meetings?

Effective meetings are crucial for high-performing teams. They provide a forum to tackle complex problems, brainstorm ideas, resolve issues, and align on goals. Ineffective meetings can be a significant productivity killer, as people spend almost 50% of their time in meetings. Learn more.

How can I access Spinach AI's blog for more meeting tips?

You can access Spinach AI's blog for articles and insights on meetings, management, and productivity by visiting our blog page.

What is Spinach AI and what does it offer?

Spinach AI is an AI-powered platform that enhances team collaboration and productivity by automating meeting notes, action items, and post-meeting tasks. It offers features like workflow optimization, AI-powered insights, and seamless integrations with tools such as Zoom, Slack, Jira, and Salesforce. Learn more.

Features & Capabilities

What features does Spinach AI offer?

Spinach AI offers automated note-taking, workflow optimization, AI-powered insights, seamless integrations with popular tools, and tailored solutions for different roles such as product managers, sales, engineering, and more. See all features.

Does Spinach AI support integration with other tools?

Yes, Spinach AI integrates with tools like Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce, enabling smooth collaboration and workflow automation across teams. Learn more about integrations.

How does Spinach AI automate note-taking?

Spinach AI automatically captures meeting notes, action items, and outcomes, allowing users to focus on discussions without the distraction of manual note-taking. This feature is especially beneficial for Agile Coaches, Scrum Masters, and Sales Professionals. Learn more.

What are the key benefits of using Spinach AI?

Key benefits include increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. See more benefits.

How does Spinach AI help with workflow efficiency?

Spinach AI streamlines administrative tasks, automates documentation, and integrates with CRMs and project management tools, enhancing productivity for teams like Product Management, Engineering, and Customer Success. Learn more.

What pain points does Spinach AI solve?

Spinach AI addresses pain points such as manual note-taking, time-consuming administrative tasks, inefficient workflows, difficulty uncovering insights from user feedback, and challenges in team collaboration. See how Spinach AI solves these problems.

How does Spinach AI provide tailored solutions for different teams?

Spinach AI offers specific functionalities for different roles, such as automated roadmap meetings and PRD generation for product managers, CRM integrations for sales teams, sprint planning for engineering, and meeting insights for HR and recruiting. Learn more.

What feedback have customers given about Spinach AI's ease of use?

Customers consistently highlight Spinach AI's ease of use. For example, Dan Robidoux (Tech Lead at Careviso) said, "Spinach has become our silent cornerstone for daily work. It’s so natural and easy to use, and the Jira integration is super helpful." See more testimonials.

Use Cases & Target Audience

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, customer success, sales, and finance teams—essentially any team that values productivity, collaboration, and workflow automation. See all use cases.

How does Spinach AI address pain points for different personas?

Spinach AI tailors its solutions to each persona: sales professionals get automated note-taking and CRM integration, product managers get PRD generation and insights, customer success teams get automated onboarding and follow-ups, HR gets streamlined hiring documentation, and engineering gets automated sprint planning. Learn more.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, and improved customer engagement. These impacts empower businesses to work smarter and achieve better outcomes. See business impact.

What is the overarching vision and mission of Spinach AI?

Spinach AI's vision is to enhance team collaboration and productivity by automating key processes. The mission is to address operational challenges and improve efficiency across industries using artificial intelligence. Learn more about our mission.

Competition & Differentiation

How does Spinach AI differ from similar products in the market?

Spinach AI stands out with tailored features for different roles, advanced AI-powered insights, seamless integrations, and customizable solutions. For example, product managers get automated roadmap meetings, while sales teams benefit from CRM integrations and buyer insights. See how Spinach AI compares.

Why should a customer choose Spinach AI over alternatives?

Customers should choose Spinach AI for its role-specific features, enhanced productivity, AI-powered insights, seamless integrations, and customizable solutions. Customer testimonials highlight its specificity and ease of use. Learn more.

What specific features put Spinach AI ahead of the competition?

Spinach AI offers unmatched specificity for different roles, advanced AI-powered insights, seamless integrations with popular tools, and customizable solutions for teams. These features address pain points more effectively than generic tools. See feature comparison.

Support & Resources

Where can I find help or support for Spinach AI?

You can access the Spinach AI Help Center at help.spinach.ai for support, FAQs, and troubleshooting resources.

How can I contact Spinach AI for more information?

You can contact Spinach AI via the Contact Us page for inquiries, demos, or additional information.

Where can I find more resources on effective meetings?

Spinach AI offers a variety of resources, including blog posts, agenda templates, and guides on effective meetings. Visit the blog and agenda templates for more information.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Frequently Asked Questions

Product Information & Use Cases

What is Spinach AI and how does it help with one-on-one meetings?

Spinach AI is an AI Meeting Assistant designed to enhance productivity and streamline workflows. For one-on-one meetings, Spinach AI automatically captures meeting notes, action items, and outcomes, allowing managers and direct reports to focus on meaningful conversations rather than manual documentation. It also helps set collaborative goals, track progress, and maintain open communication, addressing common challenges like roadblocks, employee engagement, and growth discussions. Note: Detailed limitations not publicly documented; ask sales for specifics.

What problems does Spinach AI solve for managers and teams?

Spinach AI addresses several pain points: manual note-taking during meetings, repetitive administrative tasks, inefficient workflow documentation, difficulty analyzing user feedback, and challenges in team collaboration. It automates meeting recaps, integrates with CRMs and project management tools, and provides tailored features for roles such as Product Managers, Sales, Engineering, HR, and Marketing. Note: Best fit for teams seeking automation and integration; teams needing highly specialized industry workflows may want to consider alternatives.

Who can benefit from using Spinach AI?

Spinach AI is designed for Product Managers, Sales Teams, Customer Success, Engineering, HR, Recruiting, and Marketing professionals. It is used by teams at companies like Netflix, Intercom, HubSpot, Zendesk, GoDaddy, Aircall, Adobe, and Wealthsimple. Note: Teams with unique compliance or industry-specific requirements should verify compatibility before adoption.

Features & Capabilities

What features does Spinach AI offer for one-on-one meetings?

Spinach AI provides automated note-taking, action item tracking, meeting recaps, and AI-powered insights. It supports collaborative agenda setting, helps identify and eliminate roadblocks, and enables pulse checks for employee engagement. The platform also offers growth and development tracking, and integrates with tools like Zoom, Slack, Jira, Salesforce, and more. Note: Some advanced features may require specific plan tiers or integrations; check plan details for limitations.

What integrations are available with Spinach AI?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Webex, Slack, Google Calendar, Microsoft Calendar, Jira, Trello, Asana, ClickUp, Linear, Monday.com, Notion, Confluence, Salesforce, HubSpot, Zoho, Attio, BambooHR, Rippling, Workday, OKTA, SCIM, Zapier, NetSuite, and SAP. Note: Integration availability may vary by plan; verify compatibility for your workflow.

Does Spinach AI offer an API?

Yes, Spinach AI provides a Transcript & AI Summary API. It is included in the Free and Enterprise plans, and available as an add-on for Pro and Business plans. This API enables access to meeting transcripts and AI-generated summaries for enhanced integration and automation. Note: API access may be limited by plan tier; check pricing for details.

Pricing & Plans

What does the Starter plan cost and what is included?

The Starter plan is free and includes unlimited meeting recording, transcription, and basic AI summaries. Note: Advanced features and integrations may not be available in the Starter plan.

What features are included in the Pro plan and what does it cost?

The Pro plan operates on a pay-as-you-go model starting at $2.90 per meeting hour. It is designed for unlimited users and includes advanced AI features. Note: Some integrations and API access may require additional add-ons.

What is included in the Business plan and how is it priced?

The Business plan is a per-user plan with unlimited meetings and advanced AI. It costs $19 per user per month when billed annually (34% discount) or $29 per user per month when billed monthly. Note: API access is available as an add-on; volume discounts may apply for larger teams.

What does the Enterprise plan offer and how is pricing determined?

The Enterprise plan is a custom solution for organizations requiring advanced security, control, and customization. Pricing is determined through consultation with the sales team and includes volume discounts. Note: Enterprise plan details and pricing are not publicly documented; contact sales for specifics.

Implementation & Support

How long does it take to implement Spinach AI and how easy is it to start?

Spinach AI is designed for rapid implementation. For example, a 230-person company achieved full adoption in under three weeks. Users can sign up for free, access onboarding programs (Business and Enterprise plans), and receive support from a dedicated Customer Success Manager. Priority support and a comprehensive Help Center are available for all paid plans. Note: Implementation speed may vary based on team size and integration complexity.

What technical documentation and support resources are available?

Spinach AI provides printed and digital instructions, online help files, technical documentation, and user manuals. The Help Center offers troubleshooting and learning resources. Note: Some advanced technical documentation may require access to specific plan tiers.

Security & Compliance

What security and compliance certifications does Spinach AI hold?

Spinach AI is certified for SOC 2 Type 2, GDPR, and HIPAA. The platform uses encryption, access controls, and intrusion detection software. It enforces a zero data retention policy with AI subprocessors and undergoes regular third-party audits. Note: Compliance certifications are current as of 2024; verify for updates if required.

Customer Proof & Success Stories

What feedback have customers shared about Spinach AI's ease of use?

Spinach AI has received positive feedback for its intuitive interface and helpful automations. Josh Guttman, CRO at Altrio, stated, "Easy to install, intuitive, AI and automations are helpful and constant delivery of new features." Dan Robidoux, Tech Lead at Careviso, noted, "Spinach has become our silent cornerstone for daily work. It’s so natural and easy to use, and the Jira integration is super helpful." Note: Feedback is based on named customer testimonials; individual experiences may vary.

Can you share specific success stories from Spinach AI customers?

Kushal Birje, Senior Director of Revenue Operations at EDB, reported, "Spinach has 100% changed how our team handles meetings and projects. It simplifies and helps track progress, and ensures everyone stays aligned." Belén Medina from Do It Consulting Group stated, "Spinach is the best thing that’s happened to our team. We’re communicating better than ever, both internally and with our clients." Note: Success stories are based on customer testimonials; results may vary by organization.

Competition & Comparison

How does Spinach AI compare to Descript?

Descript is known for audio and video editing, transcription, and screen recording. Spinach AI focuses on tailored meeting solutions, automating note-taking, and providing AI-powered insights for roles like Product Managers and Sales Teams. Descript does not specialize in meeting automation or role-specific insights. Choose Spinach AI for collaborative meeting workflows; choose Descript for editing and media production. Note: Spinach AI does not offer advanced audio/video editing features.

How does Spinach AI compare to Fireflies.ai?

Fireflies.ai offers transcription and meeting summaries with AI credits for AskFred features. Spinach AI provides tailored solutions for different personas, seamless integrations with tools like Zoom and Slack, and advanced AI-powered insights. Fireflies.ai may be preferred for simple transcription needs; Spinach AI is better suited for teams needing role-specific automation and integration. Note: Spinach AI does not offer AI credit-based features like AskFred.

How does Spinach AI compare to Otter.ai?

Otter.ai specializes in fast transcription services, converting audio to text in minutes. Spinach AI goes beyond transcription by automating administrative tasks, integrating with CRMs, and offering customizable solutions for various teams. Choose Otter.ai for rapid transcription; choose Spinach AI for workflow automation and team collaboration. Note: Spinach AI may not match Otter.ai's speed for pure transcription.

How does Spinach AI compare to Meetgeek?

Meetgeek provides meeting summaries and insights for remote teams. Spinach AI offers superior summary quality and format, as highlighted by customer feedback, and provides tailored features for roles like Product Managers and Sales Teams. Meetgeek may be preferred for remote team insights; Spinach AI is better for role-specific automation and integration. Note: Spinach AI does not specialize in remote team analytics.

How does Spinach AI compare to Supernormal?

Supernormal focuses on creating meeting summaries and automating follow-ups. Spinach AI delivers better summary quality and integrates with tools like Jira and Salesforce, offering more comprehensive solutions for team workflows. Supernormal may be preferred for simple follow-up automation; Spinach AI is better for integrated team workflows. Note: Spinach AI does not offer standalone follow-up automation outside meeting context.

How does Spinach AI compare to Trint?

Trint specializes in transcription and video captioning services. Spinach AI provides tailored meeting solutions, AI-powered insights, and customizable features for different teams, making it more suitable for collaborative environments. Trint may be preferred for video captioning; Spinach AI is better for meeting automation and team collaboration. Note: Spinach AI does not offer video captioning services.

How does Spinach AI compare to Sonix?

Sonix offers automated transcription and translation services. Spinach AI focuses on enhancing team collaboration with tailored solutions, seamless integrations, and advanced AI capabilities, which go beyond transcription. Sonix may be preferred for translation needs; Spinach AI is better for collaborative meeting workflows. Note: Spinach AI does not offer translation services.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

· 6 mins · Productive Meetings

Setting a goal for your one-on-one meeting (and suggested questions)

Determining a one-on-one meeting goal will ensure that you and your direct report are always on the same page leading up to, during and after your meeting.

Avatar of Hiba Amin Hiba Amin

The key to a productive one-on-one meeting is defining what you and your report want to get out of it. The goal of the meeting should be set collaboratively so that you’re both on the same page leading up to, during and after the meeting.

In our recent State of One-on-ones report, we asked managers what their goals are when it comes to their one-on-one meetings.

One-on-one meeting goals: 

70% - Understand and eliminate roadblocks
61% - Pulse check (i.e. Are they engaged, happy upset?)
54% - Status update (i.e. How are specific projects coming along?) 
50% - Talk about career growth (i.e. Where their career is going and how to get there)
35% - The goal isn't set by the manager, but by the direct report
4% - Other

If you’ve determined your one-on-one meeting goals, here are some ways to focus the conversation around that goal.

Understand and eliminate roadblocks

Ensuring that you’re able to eliminate roadblocks for your direct reports is a great way to build trust and increase your team’s productivity. The process of learning and eliminating roadblocks is simple: 

  • Add discovery focused agenda items onto your agenda
  • Discuss what the roadblocks are and determine what needs to be done to move the project along
  • Set action items for you and your direct report
  • Continue to keep the line of communication open

Questions and agenda items to help you understand roadblocks

  • What is stressing you out this week? 
  • Do you have any blockers right now? How can I help?
  • What’s your outlook on the week?
  • What are the biggest blockers affecting you from performing to your fullest potential?
  • How can I better support you?
  • Do you feel you’re getting enough feedback on your work? If not, where would you like more feedback?
  • Do you have any questions that, if answered, would help you in your day-to-day?
  • Do I have anything outstanding for you that I haven’t done yet?

Pulse checks (Are your employees happy? Engaged?)

It’s important that you continue to have an ongoing conversation with your direct report on how they feel about the work they’re doing, their role and outlook on the organization. Doing this will help you gain a better understanding of how you can better engage them with the work that they’re doing. This doesn’t (and shouldn’t) be done as a pulse survey, asking your direct reports to rate how they’re feeling from 1 to 5. But rather, it should be focused on qualitative data that stem from meaningful conversations in your one-on-one meetings. 

Questions focused on employee happiness and engagement

  • What makes you excited and motivated to work on a project?
  • Is your job what you expected when you accepted it?  If not, where has it differed?
  • What projects would you like to work on or be more involved in?
  • Are you happy in your role? What could make it better for you?
  • What do you like about my management style? What do you dislike?
  • What’s one thing we could change about work for you that would improve your personal life?
  • Are there any aspects of our culture you wish you could change?
  • How do you feel your work/life balance is? What would you want to change, if anything?
  • What’s a problem we have on our team that I might not know about?
  • What’s something you’d like to share but is a little stressful to bring up in person?

If this is your primary goal for a one-on-one meeting, it’s important that you include items to your meeting agenda that address this (more on that later).

🛑 Status updates (How are specific projects coming along?) 

Managers should avoid using one-on-ones as a time for status updates. It’s hard not to turn these meetings into status updates, we know. In fact, it’s a common challenge that managers experience when it comes to the conversation within a one-on-one meeting. This can be even more challenging during one-on-ones with employees that cling to status updates as a way to avoid more personal topics. You don’t want to force them out of their comfort zone. Try reminding them (and yourself) the goal of the meeting and how it can benefit them to move away from status updates on a frequent basis. 

“If you are not careful, 1:1s can end up being status updates. Or the manager can take over the meeting. This isn’t their purpose. It’s important to make sure the employee and their needs stay front and centre.”

-Bronwyn Smith, VP of Business Operations, Influitive

What do status update questions look like?

  • What did you work on last week?
  • What are you working on this week? 
  • When will your project be shipped? 
  • How far along are we on project X? 

It’s time to stop one-on-ones from turning into status updates. There is a time and place for them, and it’s not during your one-on-one meetings. 

Growth and development 

Gallup’s State of the Global Workplace found that when employees have consistent performance feedback, they become emotionally and psychologically attached to their work and workplace. As a result, that individual’s performance is boosted and experience higher levels of productivity, safety and quality.

Growth and development conversations are directly tied to an individual’s level of engagement. So, as a manager, it’s an extremely important conversation to continuously have with each direct report. 

One-on-one questions focused on growth and development

  • What areas of the company would you like to learn more about?
  • What skills would you like to develop right now?
  • What professional goals would you like to accomplish in the next 6 to 12 months, and what makes you say that?
  • Who in the company would you like to learn from? What do you want to learn?
  • How would you like to use your education budget this year? 
  • What’s something you’d like to focus on more next quarter?
  • What’s one thing you really wanted to do last quarter but didn’t get a chance to?
  • Where do you see yourself within the team in the next year?

The goal is set by the direct report, not the manager

Fantastic! Empower your direct reports to take ownership of this time. After all, it is their time with you and not the other way around. In many cases though, this is easier said than done. So, how do you empower your employees to take more ownership of setting the goal? Make them accountable for the meeting agenda. 

Try these strategies to encourage your direct reports to take more ownership of the agenda:

  • Prior to the meeting, let your direct report know that they are just as accountable for the meeting agenda as you. Encourage them to add any items they’d like to discuss leading up to the meeting.
  • Add a note into your meeting description, whether it’s in your calendar invite or your meeting agenda, letting your direct report know what the meeting is about and what’s expected of each of you. 

One-on-ones are one of the greatest opportunities managers have to build rapport with their team, and keep employees focused, productive and engaged. They’re also a great time to give and receive feedback in an environment where employees can feel more comfortable and safe to do so (so long as you make it safe!). That’s why it’s so critical to have one or more goals set for your one-on-one meeting. 


Want to make the most of your one-on-ones? Book a free one-on-one tune-up session with a leadership expert at Spinach AI. ⚡️

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What you should do now

Next, here are some things you can do now that you've read this article:

  1. You should check out our massive (& free) collection of meeting agenda templates to help you run more effective meetings.
  2. Learn more about Spinach and how it can help you run a high performing org.
  3. If you found this article helpful, please share it with others on Linkedin or X (Twitter)
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