Frequently Asked Questions

Product Information

What is Spinach AI and how does it work?

Spinach AI is an advanced platform designed to enhance team collaboration and productivity by automating meeting documentation, action item tracking, and workflow optimization. It acts as an AI-powered meeting assistant, capturing notes and outcomes in real time, suggesting ticket updates, and integrating with popular tools like Zoom, Slack, Jira, and Salesforce. Spinach AI adapts to your team's specific needs, allowing you to focus on strategic discussions rather than administrative tasks. Learn more.

What products and services does Spinach AI offer?

Spinach AI offers an AI Meeting Assistant for running meetings, automated note-taking, workflow optimization (including sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for roles such as product managers, sales, engineering, marketing, HR, and finance. See all features.

Does Spinach AI offer an API?

Yes, Spinach AI provides a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API enables advanced transcript generation and AI-powered meeting summaries. See pricing details.

Features & Capabilities

What are the key features of Spinach AI?

Key features include automated note-taking, action item tracking, workflow optimization (such as sprint plans and PRD generation), AI-powered insights from user feedback, seamless integrations with Zoom, Slack, Jira, Salesforce, and tailored solutions for different teams. Spinach AI also offers real-time meeting summaries and ticket suggestions to keep projects on track. Explore features.

How does Spinach AI integrate with other tools?

Spinach AI integrates seamlessly with popular collaboration and productivity tools, including Zoom, Google Meet, Microsoft Teams, Slack, Jira, and Salesforce. These integrations enable smooth workflows, automated documentation, and real-time updates across platforms. See integrations.

What makes Spinach AI different from other remote meeting tools?

Spinach AI stands out by offering tailored features for specific roles (e.g., product managers, sales, engineering), advanced AI-powered insights, automated note-taking, and seamless integrations. Unlike generic meeting tools, Spinach AI adapts to your workflow, automates administrative tasks, and provides actionable documentation and ticket suggestions. Customer testimonials highlight its specificity and ease of use. Learn more.

Security & Compliance

What security and compliance certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant (with Business Associate Agreements for healthcare customers). The platform uses TLS and AES-256 encryption for data protection and offers features like SAML SSO, SCIM provisioning, admin controls, and custom data retention policies. User data is never used for training. See security details.

How does Spinach AI protect user data?

Spinach AI employs TLS encryption for data in transit and AES-256 encryption for data at rest. It maintains strict privacy standards, ensuring user data is never used for training. Additional security features include SAML SSO, SCIM user provisioning, admin portal controls, and customizable data retention policies. Learn more.

Use Cases & Benefits

Who can benefit from using Spinach AI?

Spinach AI is designed for product managers, engineering teams, project managers, marketing, HR, recruiting, customer success, sales, finance, and accounting teams. It is ideal for companies seeking to automate meeting documentation, streamline workflows, and enhance collaboration. See target roles.

What problems does Spinach AI solve?

Spinach AI solves challenges such as manual note-taking during meetings, time-consuming administrative tasks, inefficient workflows, extracting insights from user feedback, and maintaining team alignment. It automates documentation, action item tracking, and integrates with CRMs and project management tools to boost productivity. Learn more.

What business impact can customers expect from using Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions for different teams, and improved customer engagement. Spinach AI enables teams to save time, work smarter, and achieve better outcomes. See business impact.

What industries are represented in Spinach AI's case studies?

Industries include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. See case studies.

Can you share specific customer success stories using Spinach AI?

Yes. Ron Meyer (Infinite Ranges) uses Spinach AI to manage sales cycles and capture action items. Sergio (AlfaDocs) automates meeting recaps and follow-ups. Matt Filion (Authvia) improved team organization and productivity. Jason Oliver (Product Director) leverages AI-powered analysis for product management. Kushal Birje (EDB) transformed team meetings and project handling. Belén Medina (Do It Consulting Group) improved communication and client interactions. Dan Robidoux (Careviso) values ease of use and integrations. Read testimonials.

Ease of Use & Implementation

How easy is it to get started with Spinach AI?

Spinach AI is designed for quick and easy setup. Users can sign up instantly with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. No complex IT involvement is required. Premium plans include an onboarding program for a smooth transition. See onboarding details.

How long does it take to implement Spinach AI?

Implementation is nearly instant. Users simply sign up, connect their calendars, and can begin using Spinach AI right away. Premium users benefit from onboarding support for a seamless start. Learn more.

What feedback have customers given about Spinach AI's ease of use?

Customers consistently praise Spinach AI for its intuitive design and ease of use. Dan Robidoux (Careviso) calls it a "silent cornerstone" for daily work, highlighting its natural workflow and helpful integrations. Belén Medina (Do It Consulting Group) says it's the best thing for team communication. Matt Filion (Authvia) notes drastic improvements in productivity and organization. See more feedback.

Support & Implementation

What customer service and support options are available?

Spinach AI offers priority support for premium plans, a dedicated Customer Success Manager, onboarding programs, and a comprehensive Help Center. These resources ensure prompt assistance and smooth adoption for all customers. Visit Help Center.

What training and technical support is available for new users?

Premium plans include an onboarding program and access to a dedicated Customer Success Manager. Priority support is available for prompt issue resolution, and all users can access the Help Center for FAQs and troubleshooting guides. See support resources.

How does Spinach AI handle maintenance, upgrades, and troubleshooting?

Spinach AI provides priority support for troubleshooting and upgrades, a dedicated Customer Success Manager for premium users, onboarding programs for smooth setup, and a Help Center with guides and best practices. These resources ensure reliable operation and timely updates. Learn more.

Competition & Comparison

How does Spinach AI compare to other remote meeting tools?

Spinach AI differentiates itself by offering tailored features for specific roles, advanced AI-powered insights, automated note-taking, and seamless integrations. Unlike generic tools, Spinach AI adapts to your workflow and automates administrative tasks. Customer testimonials highlight its specificity and ease of use. Competitors like Zoom, Google Meet, and Slack focus on conferencing and messaging, while Spinach AI specializes in meeting optimization and actionable documentation. See comparison.

Why should a customer choose Spinach AI over alternatives?

Customers choose Spinach AI for its tailored solutions, enhanced productivity, AI-powered insights, seamless integrations, and customizable features for different teams. Testimonials from product directors, sales executives, and customer success managers highlight its ability to address specific pain points and improve team outcomes. Read why customers choose Spinach AI.

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

10 Remote Meeting Tools to Enhance Team Collaboration

Published on
December 4, 2023

If you’ve ever worked remotely, especially in tech, you know that collaborating and delivering results outside of a traditional office environment is full of unique challenges and opportunities. According to a recent Forbes article, more than 12% of full-time employees work from home as of 2023, while about 28% are working in some kind of hybrid model. Those of us in leadership roles have had to adapt to these unique remote work challenges in recent years, and many of us are learning the ins-and-outs of remote or hybrid work for the first time. For example, how minor miscommunications can easily escalate into bigger issues like missed deadlines, unclear objectives, and ultimately, project delays. Effective collaboration goes beyond just aligning on immediate tasks; it demands a comprehensive understanding and execution of the project as a whole.

When I’m building out a remote team communication plan, I primarily look for remote meeting tools that will enable smooth operations and effective team collaboration. Curating the right set of remote meeting tools for your team can be a game changer. From virtual whiteboards that assist in brainstorming to seamless meeting facilitation, these tools can significantly impact how well your remote team works together. In this article, we'll share our picks for the 10 best tools designed to enhance remote team collaboration, making your day-to-day leadership tasks more manageable.

1. Spinach

Spinach isn't just another meeting tool; it's designed to be your AI Scrum Master, optimizing your Agile development teams. It integrates effortlessly with your existing meeting and messaging tools, removing the friction that often comes with adopting new software. One of the best features of Spinach is real-time documentation of meeting summaries and action items. Plus, Spinach goes a step further by suggesting ticket updates based on your conversations. It's like having an AI-powered meeting assistant to track all the details so nothing ever falls through the cracks..

What sets Spinach apart is its focus on making meetings more efficient without adding complexity to your workflow. It takes over the manual tasks that can steal focus during meetings, such as taking notes and assigning tasks. This frees up team leaders and members to engage more fully in discussions and problem-solving. Spinach is designed to adapt to your team's specific needs, so you can concentrate on achieving your objectives rather than managing the meeting itself. Curious about how Spinach can streamline your remote team's meetings? Try Spinach now and experience the difference it makes in keeping projects on track and teams aligned.

2. Zoom

Zoom is a widely-used platform for video and audio conferencing that is known for its reliability and ease of use. The platform is versatile, capable of supporting various types of meetings, from one-on-one conversations, to remote standup meetings, to larger webinars. It offers features such as breakout rooms for subgroup discussions within larger meetings, as well as interactive tools like hand-raising and polling functions to facilitate engagement.

Beyond basic conferencing capabilities, Zoom provides additional features like customizable virtual backgrounds and a range of recording options for easy content sharing post-meeting. The platform also incorporates security measures such as end-to-end encryption and password-protected meetings. Suitable for both small teams and larger organizations, Zoom offers a range of features that aim to improve the remote meeting experience.

3. Google Meet

Google Meet is a video conferencing platform that is closely integrated with other Google services like Google Calendar, Gmail, and Google Drive. This makes it a convenient option for users already within the Google ecosystem. The platform is noted for maintaining high-quality video and audio, even when hosting a large number of participants. Another notable feature is real-time captions, which can aid in accessibility and improve comprehension in noisy environments or when dealing with varied accents.

Additional features aim to enhance security and productivity in remote meetings. For instance, a "knocking" function allows hosts to manually admit participants, enhancing meeting security. The platform's dynamic layout also adjusts to highlight the active speaker, facilitating more engaging conversations. Google Meet supports screen sharing and breakout rooms, broadening its utility for different kinds of remote interactions. Overall, Google Meet is a reliable option for those seeking integrated, functional tools for virtual meetings.

4. Slido

Slido is a platform designed to improve audience engagement in remote meetings through features like live polls, Q&A sessions, and quizzes. Unlike many video conferencing solutions that primarily facilitate one-way communication, Slido encourages interactive dialogue, helping to turn meeting attendees from passive observers into active participants.

The tool is especially useful for larger gatherings or webinars, where understanding audience sentiment can be more complex. Its features, such as the ability to upvote questions, help to surface important topics and concerns, making sure key points aren't missed. In addition, Slido offers analytics to assess levels of engagement, which can be beneficial for planning future meetings. It also integrates well with other commonly used meeting platforms like Zoom and Google Meet, adding functionality without adding complexity. For those interested in making their remote meetings more interactive, Slido is an effective tool to consider.

5. Slack

Slack serves as more than just a messaging platform; it has features that extend into the realm of remote meetings. In addition to facilitating text-based communication through direct messages and themed channels, Slack offers in-app audio and video calling with “huddles”. This provides teams with the flexibility to transition from written discussions to real-time conversations as needed.

One of the functional aspects of Slack is its ability to integrate with various other tools, including project management software, file-sharing systems, and other meeting platforms like Zoom and Google Meet. This integration allows for a more unified workflow, enabling team members to switch from text discussions to video meetings without leaving the Slack interface. In this way, Slack functions as a multifaceted workspace that accommodates both planned and spontaneous remote collaborations.

6. Notiv

Notiv offers features like real-time audio transcription, which converts spoken dialogue into searchable text. Beyond transcription, the tool identifies key points such as action items and decisions, reducing the need for manual note-taking during meetings.

What differentiates Notiv is its capability to provide analytics after the meeting, including data on speaking time distribution and recurring themes. This feature allows teams to glean insights for future meetings. The tool also integrates with other software systems like CRMs or project management platforms, permitting automatically generated notes and action items to integrate into pre-existing workflows. This makes it a viable option for remote teams looking to streamline administrative tasks associated with meetings.

7. Gotomeeting

Gotomeeting has long been a staple in the online meeting tool space, earning its reputation through consistent performance and user-friendly design. Its interface is straightforward, making it accessible for team members of all tech proficiency levels. The platform ensures top-notch video and audio quality, facilitating clear and effective communication. And with support for up to 250 participants, it's scalable enough for both small team huddles and large organizational meetings.

What elevates Gotomeeting from other platforms are its specialized features aimed at making remote collaboration more dynamic. Its annotation and screen-sharing tools empower users to engage in interactive presentations, while the "one-click meeting" capability offers a hassle-free way to launch a meeting instantly. With the added benefits of mobile optimization and automated meeting transcriptions, Gotomeeting serves as a well-rounded tool for those looking to enhance the quality and efficiency of their remote meetings.

8. Teamviewer

Teamviewer is best known for its remote desktop access solutions, but it also offers strong capabilities as a meeting tool. Designed to support remote teams in more technical roles, it provides not only video conferencing but also the option for real-time screen sharing with multiple participants. This makes Teamviewer a great choice for troubleshooting sessions, code reviews, or any meeting that requires hands-on interaction with software or files.

The feature that distinguishes Teamviewer is its robust security protocols, including end-to-end encryption. This is a vital consideration for teams that need to discuss sensitive or proprietary information. With these secure and versatile features, Teamviewer proves itself to be a reliable option for remote teams that require more than just a standard video meeting platform.

9. Calendly

Calendly stands out in the online meeting tool ecosystem as a scheduling powerhouse. While it doesn't host meetings itself, it takes the headache out of one of the most time-consuming aspects of remote work: coordinating schedules to set up those meetings. With Calendly, you simply set your availability preferences, and then it automates the rest. Team members and external collaborators can pick from the available slots without the back-and-forth emails, saving everyone's time and energy.

But Calendly offers more than just basic scheduling; it's designed to integrate seamlessly with other meeting tools and calendars, effectively acting as the linchpin in your remote meeting setup. For instance, you can integrate it with Zoom, Google Meet, or even Microsoft Teams, and it will automatically generate and send meeting links once a time slot is selected. The tool also allows for custom reminders and follow-up emails, ensuring everyone is well-prepared and on the same page before the meeting starts. 

10. Cisco WebEx

Cisco WebEx is another long-standing player in the remote meeting arena, providing a suite of video conferencing and collaboration tools that cater to both small teams and large enterprises. With its robust video and audio capabilities, the platform ensures that remote teams can communicate as clearly as if they were in the same room. Additionally, WebEx offers unique features like virtual backgrounds and breakout sessions, which can make even large meetings feel more personalized and engaging.

What sets Cisco WebEx apart from the competition is its focus on enterprise-level security and scalability. It offers end-to-end encryption and a range of authentication options, making it a go-to choice for organizations that prioritize data security. Furthermore, WebEx provides a host of post-meeting analytics, helping team leaders gauge the effectiveness of their meetings and plan better for the future. Its interoperability with other Cisco collaboration tools also means it can easily fit into an existing tech stack, making WebEx a versatile and reliable option for remote teams.

Make your remote meetings more effective with Spinach

Having the right toolset to streamline and enhance your remote meetings is crucial for effective team collaboration. With so many options to choose from, it may be hard to know what tool is right for your team. If you’re looking for a tool that doesn't just facilitate meetings, but actually optimizes them, Spinach is the way to go. 

Adding Spinach to your meetings is like having an AI Scrum Master on your team. Never take notes in a meeting again, or worry about losing track of what was said. Spinach listens to your meetings, understands the discussions, and delivers smart  summaries and key action items. No more lengthy meeting transcripts or recordings to comb through looking for answers, Spinach gives you just the key takeaways to accelerate your team. Plus, Spinach offers intelligent ticket suggestions to keep your board up to date. Unlock a new level of efficiency and clarity for your remote teams with Spinach. 

Don't wait—take your remote meetings from good to amazing. Get started with Spinach today!

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