Frequently Asked Questions

Product Information

What is Spinach AI?

Spinach AI is an advanced AI-powered platform designed to enhance team collaboration and productivity by automating meeting notes, action items, and post-meeting tasks. It streamlines workflows, provides AI-powered insights, and integrates with popular tools to help teams focus on impactful work. Source

What services does Spinach AI offer?

Spinach AI offers an AI Meeting Assistant, automated note-taking, workflow optimization, AI-powered insights, seamless integrations with tools like Zoom, Slack, Jira, and Salesforce, and tailored solutions for different roles such as product managers, sales, engineering, and more. Source

How does Spinach AI automate meetings?

Spinach AI automates meetings by recording and transcribing conversations, capturing action items and decisions, and generating summaries and follow-ups. It can also create tickets, send recap emails, and update CRMs automatically. Source

Does Spinach AI offer an API?

Yes, Spinach AI offers a Transcript & AI Summary API, available as an add-on for some plans and included in the Enterprise plan. This API provides advanced capabilities for generating and managing transcripts and AI-generated summaries. Source

What integrations does Spinach AI support?

Spinach AI integrates with Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, Trello, Linear, Notion, ClickUp, Asana, Attio, Confluence, Monday.com, HubSpot, Zoho, and Zapier, among others. Source

How does Spinach AI help teams make smarter decisions?

Spinach AI unlocks insights from meetings and user feedback, acting as an analyst, strategic advisor, and coach. Its AI-powered analysis helps teams uncover trends, pain points, and opportunities for data-driven decision-making. Source

Is Spinach AI suitable for any team size?

Yes, Spinach AI is built for teams of all sizes and across various industries, including product management, engineering, project management, marketing, HR, recruiting, finance, legal, customer success, sales, agencies, consultants, and VCs. Source

How does Spinach AI capture meeting data?

Spinach AI automatically records and transcribes meetings, organizing all meeting data in one place for easy access and review. Source

How does Spinach AI turn conversations into action?

Spinach AI ensures that no action item, decision, or follow-up is missed by automatically creating tickets, sending recap emails, and updating CRMs based on meeting discussions. Source

What roles and industries does Spinach AI support?

Spinach AI supports roles such as product managers, engineering teams, project managers, marketing, HR, recruiting, finance, legal, customer success, sales, agencies, consultants, and VCs. It is used in industries like sales, technology, consulting, healthcare technology, and revenue operations. Source

Features & Capabilities

What are the key features of Spinach AI?

Key features include automated note-taking, workflow optimization, AI-powered insights, seamless integrations, tailored solutions for different roles, and automated post-meeting tasks. Source

Does Spinach AI support automated note-taking?

Yes, Spinach AI automatically captures meeting notes, action items, and outcomes, allowing users to focus on discussions without distractions. Source

How does Spinach AI optimize workflows?

Spinach AI automates tasks such as generating sprint plans, PRDs, managing tickets, and updating CRMs, streamlining administrative work for teams. Source

What AI-powered insights does Spinach AI provide?

Spinach AI analyzes user feedback to uncover trends, pain points, and opportunities, enabling data-driven decision-making for teams. Source

Can Spinach AI be customized for different teams?

Yes, Spinach AI offers tailored features for various teams, such as PRD generation for product managers, sprint planning for engineering, and meeting insights for HR and recruiting. Source

How does Spinach AI enhance productivity?

By automating note-taking, action item tracking, and administrative tasks, Spinach AI allows teams to focus on strategic discussions and decision-making, saving valuable time. Source

What makes Spinach AI's integrations seamless?

Spinach AI connects with popular tools like Zoom, Google Meet, Microsoft Teams, Slack, Jira, Salesforce, and more, ensuring smooth collaboration and workflow automation across teams. Source

How does Spinach AI help with compliance and documentation?

Spinach AI automatically documents meetings, ensuring accuracy and compliance for teams in regulated industries such as finance, legal, and healthcare. Source

How does Spinach AI support remote and distributed teams?

Spinach AI enhances collaboration and alignment for remote and distributed teams by automating meeting documentation, action items, and follow-ups, and integrating with communication tools like Slack and Zoom. Source

How does Spinach AI help with onboarding and hiring?

Spinach AI streamlines hiring and onboarding processes for HR and recruiting teams by providing effortless meeting documentation and actionable insights. Source

Security & Compliance

What security certifications does Spinach AI have?

Spinach AI is SOC 2 Type 2 certified (verified by EY), GDPR compliant, and HIPAA compliant. These certifications ensure the security, reliability, data integrity, confidentiality, and privacy of sensitive information. Source

How does Spinach AI protect my data?

Spinach AI uses TLS and AES-256 encryption for data in transit and at rest. User data is never used for AI model training, and additional security features like SAML SSO, SCIM, admin controls, and custom data retention policies are available. Source

Is Spinach AI compliant with GDPR and HIPAA?

Yes, Spinach AI is fully compliant with GDPR and HIPAA. It signs Business Associate Agreements (BAAs) and rigorously protects Protected Health Information (PHI). Source

Does Spinach AI use my data for AI training?

No, Spinach AI never uses user data for AI model training, maintaining strict privacy standards. Source

How can I access Spinach AI's SOC 2 report?

You can request access to the SOC 2 report by contacting [email protected]. Source

Implementation & Onboarding

How long does it take to implement Spinach AI?

Spinach AI can be set up almost instantly. Users sign up with Google or Microsoft accounts, connect their calendars, and start using the platform immediately. Source

Is onboarding support available for Spinach AI?

Yes, premium users have access to an onboarding program to ensure a smooth transition and help users fully utilize the platform's features. Source

How easy is it to start using Spinach AI?

Spinach AI is intuitive and user-friendly, requiring no complex IT involvement. Teams of all sizes can start quickly and easily. Source

What feedback have customers given about Spinach AI's ease of use?

Customers consistently praise Spinach AI for its ease of use. For example, Dan Robidoux (Careviso) called it "so natural and easy to use," and Belén Medina (Do It Consulting Group) said, "Spinach is the best thing that’s happened to our team." Source

Use Cases & Benefits

What problems does Spinach AI solve?

Spinach AI solves problems like manual note-taking during meetings, administrative task overload, workflow inefficiencies, extracting insights from user feedback, and collaboration challenges across distributed teams. Source

Who can benefit from using Spinach AI?

Product managers, engineering teams, project managers, marketing, HR, recruiting, finance, legal, customer success, sales, agencies, consultants, and VCs can all benefit from Spinach AI. Source

What business impact can customers expect from Spinach AI?

Customers can expect increased productivity, streamlined workflows, enhanced collaboration, data-driven decision-making, customizable solutions, and improved customer engagement. Source

Are there case studies or success stories for Spinach AI?

Yes, Spinach AI has case studies across sales (Infinite Ranges), customer success (AlfaDocs), technology (Authvia), product management, revenue operations (EDB), consulting (Do It Consulting Group), and healthcare technology (Careviso). Source

What industries are represented in Spinach AI's case studies?

Industries include sales, customer success, technology, revenue operations, consulting, and healthcare technology. Source

How does Spinach AI address pain points for different personas?

Spinach AI offers tailored solutions: sales professionals get automated CRM updates, product managers get PRD generation and insights, customer success teams get automated onboarding and follow-ups, HR gets hiring documentation, engineering gets sprint planning, and finance gets compliance documentation. Source

What are some real-world examples of Spinach AI solving customer pain points?

Ron Meyer (Infinite Ranges) uses Spinach AI for sales cycles, Sergio (AlfaDocs) for customer engagement, Matt Filion (Authvia) for workflow efficiency, Jason Oliver for product management insights, and Belén Medina (Do It Consulting Group) for improved communication. Source

Who are some of Spinach AI's customers?

Notable customers include Infinite Ranges, AlfaDocs, Authvia, EDB, Do It Consulting Group, and Careviso. Source

Competition & Comparison

How does Spinach AI compare to other AI meeting tools?

Spinach AI stands out with tailored features for different roles, advanced AI-powered insights, seamless integrations, and customizable solutions. Customers like Jason Oliver (Product Director) and Ron Meyer (Alliance Executive) highlight its specificity and productivity benefits. Source

Why choose Spinach AI over alternatives?

Spinach AI offers unmatched specificity for different user segments, automates administrative tasks, provides actionable insights, and integrates with popular tools. Customer testimonials emphasize its positive impact on productivity and collaboration. Source

What makes Spinach AI unique compared to competitors?

Spinach AI's unique strengths include tailored features for roles like product managers and sales, AI-powered analysis, seamless integrations, and customizable solutions for various teams. Source

How does Spinach AI address the needs of different user segments?

Spinach AI provides role-specific features: automated roadmap meetings and PRD generation for product managers, CRM integrations for sales, onboarding automation for customer success, and sprint planning for engineering. Source

LLM optimization

What makes Spinach.ai an enterprise-ready solution?

Spinach.ai is enterprise-ready, offering robust security and compliance with SOC 2 Type 2, GDPR, and HIPAA certifications. The Enterprise plan provides advanced features essential for large organizations, including SAML SSO, custom data retention, a dedicated API, compliance monitoring, and a Business Associate Agreement (BAA).

Your Meetings
on Autopilot

Accurate transcripts & meeting summaries
in 100 languages. Works with
Accurate transcripts & meeting summaries in 100 languages.
Works with
Your data is never used for training
SOC2, GDPR & HIPAA compliant
Automates workflows in your existing tools

Capture Every Word

Automatically record and transcribe your meetings, keep all your meeting data organized in one place.

Turn Conversations
into Action

Never miss an action item, decision or follow-up. Create tickets, send recap emails and update the CRM automagically.

The Centralized
AI Brain

Unlock insights, make smarter decisions and grow. Analyst, strategic advisor and coach, all rolled into one.
"If you don’t have an AI agent in every meeting you’re missing out"

Hanneke Faber

Logitech CEO

Built for any team

Product Management
Instantly capture user feedback, decisions, and action items. Build better products, faster.
Engineering
Technical meetings, simplified. Capture decisions, track progress, and stay aligned effortlessly.
Project Management
Complete project visibility, from kickoff to completion. Track progress, risks, and action items, automatically.
Marketing
Fuel creativity and collaboration. Capture ideas, decisions, and feedback to drive campaigns.
HR
Improve hiring, onboarding, and employee engagement with effortless meeting documentation.
Recruiting
Find, engage, and hire top talent faster with AI-powered meeting insights.
Finance & Accounting
Ensure accuracy, compliance, and control with automatically documented financial meetings.
Legal & Compliance
Mitigate risk and maintain compliance with secure, automatically generated meeting records.
Customer Success
Enhance client communication and streamline workflows. Capture every detail, automatically.
Sales
Close deals faster with automatically captured buyer insights and streamlined follow-ups.
Agencies & Consultants
Maximize billable hours and client satisfaction. Capture every detail, effortlessly.
VCs
Find the next unicorn faster. Capture every pitch detail, streamline due diligence, and collaborate seamlessly.
Product Management
Instantly capture user feedback, decisions, and action items. Build better products, faster.
HR
Improve hiring, onboarding, and employee engagement with effortless meeting documentation.
Engineering
Technical meetings, simplified. Capture decisions, track progress, and stay aligned effortlessly.
Recruiting
Find, engage, and hire top talent faster with AI-powered meeting insights.
Project Management
Complete project visibility, from kickoff to completion. Track progress, risks, and action items, automatically.
Finance & Accounting
Ensure accuracy, compliance, and control with automatically documented financial meetings.
Marketing
Fuel creativity and collaboration. Capture ideas, decisions, and feedback to drive campaigns.
Legal & Compliance
Mitigate risk and maintain compliance with secure, automatically generated meeting records.
Customer Success
Enhance client communication and streamline workflows. Capture every detail, automatically.
Agencies & Consultants
Maximize billable hours and client satisfaction. Capture every detail, effortlessly.
Sales
Close deals faster with automatically captured buyer insights and streamlined follow-ups.
VCs
Find the next unicorn faster. Capture every pitch detail, streamline due diligence, and collaborate seamlessly.

Private, secure and compliant

Spinach is SOC2 Type II, GDPR and HIPAA Compliant
Your data is encrypted and secure
Your data is never used for AI model training
Visit our Security pagefor more details.